Don Herring North Mitsubishi

Welcoming, Accomodating, and a Blessing! We were desperately in need of a dependable vehicle and had a deadline of two weeks to find one. We had purchased our previous vehicles from the "b We were desperately in need of a dependable vehicle and had a deadline of two weeks to find one. We had purchased our previous vehicles from the "buy here, pay here" lots and fell victim to the vehicle breakdown horrors that are associated with the "as is" purchases. We were blessed by family and friends who were able to lend a hand and vehicle to make it through since our last vehicle broke down. My husband and I are blessed with being the caregivers of his mother. I drive her to dialysis 3 days a week and really needed my own, dependable vehicle to do so. We were desperate and needed a blessing. We were listening to the radio as we lay in bed Sunday evening and heard the ad on 98.7 FM about Don Herring Mitsubishi and the credit amnesty program. We decided we would drive out to Plano and "give it a try". Monday morning we were shopping for a vehicle with little to no down payment and a prayer. My husband and I were greeted by Scott Fickert immediately upon arriving in the dealership parking lot. Not just a "hello, how may I help you?" greeting but a genuinely sincere, inviting and warm welcome. At that moment I knew we made the right decision. Throughout the entire purchase process Scott was more than accommodating not just with information but making sure we were comfortable. We didn't feel intimidated or pressured in any way. Scott embraced us like we were family or long lost friends. Long story short, Scott was able to get us into a brand new vehicle, something we haven't been able to do since 1989. We had a minor snag near the end of the process in which Scott came to the rescue. We needed insurance to drive off the lot and had no choice but to drive back to our bank, make a cash deposit and make an insurance premium payment. Scott offered to make the transaction using his personal credit card and we reimbursed Scott the cash. So many blessings in one day! At the end of the day we thanked God for blessing us with Scott and all the staff at Don Herring Mitsubishi! Dorisie E. More

Not one regret When I arrived to the dealership I was greeted by Scott. I was having a really rough day from crying and being turned down from dealership after deale When I arrived to the dealership I was greeted by Scott. I was having a really rough day from crying and being turned down from dealership after dealership. I had a very complicated situation from a divorce.Me and my ex husband had 2 cars together (Still open on my credit) and I also had a repossession in April 2019 after I couldn't find another job. I knew it would be hard but I tried my luck again because I heard about the Credit Amnesty program. Scott was very caring and went straight to work on finding me a lender. Him and Will worked extremely hard and got me a 2016 Mitsubishi Out lander sport. My new ride only had 26,000 miles on it so it was practically brand new to me. Scott made sure my truck was detailed and he even jumped in and put in some elbow work himself! So long story short, When this dealership say they can get you into a new car with bad credit or not, I can attest to that!! Christmas eve 2019 will never be forgotten thanks to the 2 angels God sent down from heaven for me. Special thanks to Scott (and Will ) who went wayyy above and beyond their position and made sure I was taken care of. Now me and my son are happy and rolling again!! Thanks guys!! More

I had the best car shopping experience Allan Arias was my Sales Consultant and he made it very easy. I recommend this dealership 100% Thank you for all your help Sales Consultant and he made it very easy. I recommend this dealership 100% Thank you for all your help More

Kept me informed during the whole process. Didn't get my hopes up, and was always up front with no hidden salesman lingo during my visit. hopes up, and was always up front with no hidden salesman lingo during my visit. More

Great dealership! Even without a credit score I was still able to buy a brand new car. Everyone here was very helpful and did everything possible to get me approved for my car. able to buy a brand new car. Everyone here was very helpful and did everything possible to get me approved for my car. More

Excellent customer service and very flexible. They gave me everything I needed to finance a new car. If you’re looking to buy a car, Don Herring is the way to go! me everything I needed to finance a new car. If you’re looking to buy a car, Don Herring is the way to go! More

A Great Car Buying Experience- Very Many Thanks Scott After reading about the excellent reputation of Don Herring Mitsubishi Plano - I called them to check about the Outlander PHEV. Fortuitous circumsta After reading about the excellent reputation of Don Herring Mitsubishi Plano - I called them to check about the Outlander PHEV. Fortuitous circumstances resulted in getting in touch with Scott Fickert. What impressed me the most was his willingness to go the extra mile and call me back with all info that I wanted. Scott is in the business of selling - imbued with a great sense of integrity,transparency and moored in the solid foundation of ethical values. His empathy to the customers and willingness to always be helpful naturally draws car buyers to him. I benefited by reading the several hundreds of positive reviews about him and after interacting with him, I can confirm that I am extremely impressed and pleased too. Mr Alex Armenta and Mr William Flores were very helpful and considerate all along the way. They made the transactions easy! In this dealership there are no unnecessary pressures put to buy extra services or adding of any junk fees surreptitiously sneaked in. Very many thanks to Scott and I would recommend Scott to all my acquaintances. Thank you Mr Armenta & Mr Flores. More

Best Car Buying Experience - Thanks to Scott In the past I have bought several vehicles from other dealerships, but this was the best car buying experience thanks to Scott Fickert. Very knowledg In the past I have bought several vehicles from other dealerships, but this was the best car buying experience thanks to Scott Fickert. Very knowledgeable in his profession and he is extremely patient in answering all your questions and concerns. Simply stated he is Excellent. Always helpful and considerate it is a pleasure to deal with him. His well meaning tips during the purchase process reflect his benign concern for the customer. What impressed me most was - his willingness to be helpful even after the car sale is completed.Many reviews have reflected this aspect of Scott going out of his way to resolve problems of his prior customers. Mr Flores was extremely helpful. This was an easy ,quick car buying experience. Thank you More

Scott in Sales made the process of buying my first new car hassle free! I came into Don Herring a little nervous and with my guard up but left feeling like a part of their family. Scott made sure I was up car hassle free! I came into Don Herring a little nervous and with my guard up but left feeling like a part of their family. Scott made sure I was up to date in the process of buying every step of the way. William and Alex in Financing are true hero’s. I have never had a credit card and truly had zero credit. They were able to work magic, find a good bank for financing and my APR just kept dropping! These guys truly care and listen to details. My best friend passed away in a car accident and ever since then I have been very nervous about driving. I wanted to be in a safe car. William reassured me with statistics, facts, and percentages so that I knew I would be safe and secure in an Outlander. After buying my white 2019 Outlander SEL my dream was to black out my rims and other features of the vehicle. Benny in Service/Parts made ALL of my dreams come true and MORE! This dude is awesome. Very down to earth, honest, and is great about communicating vehicle updates. Go to Benny for all your body shop needs!!! These guys are honest and upfront! I have been into Don Herring multiple times since buying and I am always treated with the same respect and positive attitudes each and every time. Thank you Don Herring Mitsubishi!😊 More

Thank you Scott and team! Scott was super chill and quite helpful in getting the best vehicle for our family. Scott sure knows his stuff and the staff there is top notch. Keep Scott was super chill and quite helpful in getting the best vehicle for our family. Scott sure knows his stuff and the staff there is top notch. Keep up the good work guys! More