Don Herring North Mitsubishi

WOW! The Customer Service by "Everyone" was Wonderful The energy in this place feels welcoming. Scott Fickert was our dealer waiting at the door to get us the car we were interested in. His professional e The energy in this place feels welcoming. Scott Fickert was our dealer waiting at the door to get us the car we were interested in. His professional experience got us in and out with our beautiful car in a timely manner. No Waiting, No Stress and did an Excellent Job with the whole process. Thank you Scott for making this experience pleasant for my whole family and Thank you Don Herring for the excellent staff you have at Don Herring Mitsubishi Plano. More

So very happy! Buying a car is stressful, but when you have someone that actually cares and likes what they do it shows! Scot took a stressful situation and actually Buying a car is stressful, but when you have someone that actually cares and likes what they do it shows! Scot took a stressful situation and actually made it an easier process than I had expected. I did not intend to purchase a car this year, but due to an unfortunate situation I had to. And I m delighted with my new Outlander Sport! Thank you Scott! More

Comfortable , assuring salesperson in Scott. We have had 2 cars from Don Herring and on Oct. 1, 2018 we were in an accident that totaled our Outlander from 2012. We knew that an Outlander was th We have had 2 cars from Don Herring and on Oct. 1, 2018 we were in an accident that totaled our Outlander from 2012. We knew that an Outlander was the only way to go as the 2012 actually saved our lives and we adored the car. Marvin Gorman called Don and told him what had happened and that we needed help in finding another car immediately. Scott called Marvin back and they began a great relationship. He understood what we wanted and said he would put us into a new Outlander. Scott knows his stuff. He was reassuring and made the transition into another car very easy for us. We enjoyed working with him and will send our friends and relatives to Scott when they are in need of a new car. This is our third Don Herring car and we will not do business anywhere else and hopefully Scott will still be there if and when we ever need another car. Thank you so much. More

Made it easy. Had a great experience at Don Herring. Scott made the purchase extremely easy, and kept us well informed. I was really worried about my first dealersh Had a great experience at Don Herring. Scott made the purchase extremely easy, and kept us well informed. I was really worried about my first dealership car purchase, but scott made us feel at home, finding the right car in the right price range, off the bat. I ended up taking the first car I tested out, and I couldn't be happier with my purchase. More

Great people!! I really didn’t think I would get approved for a brand new car, even one this inexpensive, however the guys down at Don Herring in Plano are AWESOME! I really didn’t think I would get approved for a brand new car, even one this inexpensive, however the guys down at Don Herring in Plano are AWESOME! Allan Arias, my salesman, was so down to earth, honest, and extremely helpful! He was not only able to get me into a brand new 2018 Mirage, he did it in less than 3 hours, and my payment ended up being WAY WAY lower than I had budgeted! I’ve never been approved for a brand new car, but these guys really help in anyway they can to get you in a car. I’m so thankful I called them, and stopped by. I honestly wasn’t even expecting to drive off the lot today with a new car, but I did!! Thank you Allan and the crew at DON HERRING! I’ll be purchasing my next car from you, and sending everyone I know in the market for a new car to YOU! More

Great Place to Buy Honestly, this was one of the best buying experiences I've had. I've bought two other vehicles before, and the salesmen were pushy and gave half answe Honestly, this was one of the best buying experiences I've had. I've bought two other vehicles before, and the salesmen were pushy and gave half answers and I walked away feeling like the payments I made were necessary because we were in need of a vehicle, instead of willing. But Scott made it fun. He seemed to know what he was doing, explained all the processes of car-buying, and also helped us with the finances. It was an overall great experience. More

Go to sell a car, leave in a new car I honestly did not go to the dealership to buy a car, rather was responding to a mail offer to buy my car. I was still in the research period to see w I honestly did not go to the dealership to buy a car, rather was responding to a mail offer to buy my car. I was still in the research period to see what kind of vehicle I wanted to replace my SUV. The sales rep, Scot Fickert, was knowledgeable and patient, answering all our questions. He had us drive a vehicle he thought represented our current needs and wishes. Had a different color vehicle brought up for us to see a different choice. Then upon further discussion he had another brought up to fulfill a second thought. As we questioned another option that fulfilled a want, Scott had yet another vehicle brought up and we took anther test drive. They lived up to what they had claimed they could pay for my car upon inspection, too. Most dealers in my past has made claims, but then came up terribly short. They made us a good deal. ----- Bill and Barbara Young More

Excellent customer experience Quick,friendly,efficient personnel—best in the business.The wait time was short,facility is clean and inviting, plenty of space to wait. Great overall Quick,friendly,efficient personnel—best in the business.The wait time was short,facility is clean and inviting, plenty of space to wait. Great overall experience. More

It’s a great day at Don Herring Always great service experience at Don Herring! Larry Ashe has been my service advisor for years helping me to properly maintain my vehicle with remin Always great service experience at Don Herring! Larry Ashe has been my service advisor for years helping me to properly maintain my vehicle with reminders of what’s due. He ensures that I use my email discounts even when I forget. The main reason I returned to Mitsubishi is because of quality and service- these things are MOST important to me! More

Service review The dealership and service department are outstanding. Larry Ashe has been the service rep. That my husband had dealt with and now I have continued t The dealership and service department are outstanding. Larry Ashe has been the service rep. That my husband had dealt with and now I have continued to do so as well. He has been very trustworthy and helpful. More