Don Herring North Mitsubishi

Honest, upfront, no pressure service I had s great experience buying a outlander sport. Scott was very easy to work with and was a straight shooter. I found the car online and went in fo I had s great experience buying a outlander sport. Scott was very easy to work with and was a straight shooter. I found the car online and went in for a test drive . Within a few hours I was driving home in my new car and was completely satisfied and happy with the entire process from start to finish. More

Pride in helping people My wife and I traveled around 4 hours through heavy traffic late in the day. When we arrived late in the evening, they greeted us at the front and we My wife and I traveled around 4 hours through heavy traffic late in the day. When we arrived late in the evening, they greeted us at the front and we started the process of getting a new car. We were given plenty of information despite the fact they were very near closing time. We returned the next day and soon after they offered us a deal that we accepted for our new 2018 Outlander Sport. Scott was super-informed about the ins and outs of our new car and answered every question we had for him before driving off the dealership. I served proudly in the Army and Scott showed us his own pride in doing his job as well. Well done Scott !!! More

Awesome service! They have fast and efficient sales and service! Even with less than perfect credit, they're team had the paperwork ready in about 3 hours. They have fast and efficient sales and service! Even with less than perfect credit, they're team had the paperwork ready in about 3 hours. More

Best Service Around Don Herring has the BEST service around. While their driver, Blase, was taking me home I received a call from my son's school. My son had a ring stuck Don Herring has the BEST service around. While their driver, Blase, was taking me home I received a call from my son's school. My son had a ring stuck on his finger. And Blase told me he would take me to the school! When we arrived, Blase came in with me so that he could help if he could. The school nurse, me, Blase, and the maintenance man worked on this for a great length of time with no results. It appeared that I would need to take my son to the hospital and pay the huge fees included in this. My son was in pain and swelling quickly. Blase asked if he could bring me and my son back to the dealership so the maintenance could take care of it. I agreed that it would be better for us to save the ER fees. Blase drove us around to the garage, we showed Shaggy my son's finger. Shaggy then got some strong pliers and cut the ring off. It was an amazing moment for my son and I was thrilled! Thank you Blase, Shaggy, and Don Herring for all of your fantastic service! This is the reason we drive all the way to Plano to your dealership! More

Wonderful Great people to deal with, outstanding service willing to bend backwards to help you out. Make sure you will leave with the vehicle you came for. Great people to deal with, outstanding service willing to bend backwards to help you out. Make sure you will leave with the vehicle you came for. More

Service Nothing bad to say. No complaints. The recall work was done in the time they said it will be done. On time and courteous. Will be seeing them a lot! Nothing bad to say. No complaints. The recall work was done in the time they said it will be done. On time and courteous. Will be seeing them a lot!!! More

Excellent service Thank you for taking the time to leave us a riview .i am glad that Mr. Scott was able to assist me for my new car thank you Thank you for taking the time to leave us a riview .i am glad that Mr. Scott was able to assist me for my new car thank you More

My experience with buying my first new car I drove up to the dealership on March 31st on my way to my job to finish up some online training. When I stopped out front Scott walked up to my car a I drove up to the dealership on March 31st on my way to my job to finish up some online training. When I stopped out front Scott walked up to my car and asked me how he could help me out. After I explained my interest in getting a loan and my curiousity in the process of getting approved Scott invited me inside to chat about the way that Don Herring does their financing. In no time at all he explained that even people with barely used credit and some knocks on my credit history have a chance at getting approved. I was skeptical of this claim since I had been denied a loan from Kia, Mazda, and Honda within the last two years in my search for my first new car. Scott walked me through the process of getting a loan and how I could avoid taking hits to my credit score by running a soft inquiry instead of them automatically assuming I wanted to run a hard inquiry. Since he asked my permission and the outlook for getting a loan was good I proceeded with a hard inquiry to the bank. I was approved for the first time ever since my search began five years ago. I had stipulations in order to get the loan I was approved for which included my current car, 1998 Mazda Protege ES 1.5L w/205,000 miles, and getting full coverage insurance before I could drive off. After the deal went through and Scott showed me my new 2017 Mitsubishi Mirage (hatchback) in depth I was able to drive away the same day I showed up with my simple questions about their loan process. I am definitely recommending Don Herring Mitsubishi in Plano, Texas to my friends and family. They took care of someone like me who has a lot of credit hits and it's the first time I've ever felt trusted by a dealership enough to make it all the way through the process. I'm now driving my new car and getting compliments from my family on the quality of the model and it's nifty "trick" that the CVT transmission can do by switching into Drive-S to use as an engine brake when coming to sudden stops. The label list the MPG as 37/41 but my average has been 40/47 in my style of driving. I'm definitely buying my next car from Don Herring Mitsubishi. More

Phillip was our salesperson, great customer service!! Phillip's service was a real displayed of Don Herring's mission statement. One of the few times in which we could relate to the statement on a busines Phillip's service was a real displayed of Don Herring's mission statement. One of the few times in which we could relate to the statement on a business card-"dedicated to exceeding customer's expectation and consistently providing professional, honest, friendly and courteous service" More

Excellent Service I went in with a specific vehicle I was already interested in. Scott helped to make sure that the entire process went as smooth and easy as possible. I went in with a specific vehicle I was already interested in. Scott helped to make sure that the entire process went as smooth and easy as possible. I would definetly recommend this place and Scott did everything he said he would try to do plus more. Excellent customer service experience - Angela M. More