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Don Herring North Mitsubishi

Plano, TX

4.9
1,036 Reviews
Thank you for visiting Don Herring Mitsubishi in Plano, Irving, and Dallas. 19-Time Diamond Chapter of Excellence Award Winner, Highest standard set by Mitsubishi Motors for customer service in all departments. Come see why everyone says We Make It Easy! 0 % APR and No Money Down Financing on All New Mitsubishi. Buy with confidence from the LARGEST MITSUBISHI DEALER IN TEXAS. We strive to offer you the lowest price available online, and pledge to beat any advertised offer in the Metroplex. Thanks for making us the #1 Customer Recommended Mitsubishi Dealer in North Texas!
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4225 West Plano Pkwy

Plano, TX

75093

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Showing 1,036 reviews

August 29, 2015

2012 4WD Lancer. Best car buying experience. As soon as my wife and I arrived we were greeted by everyone. Then we had the pleasure of meeting Scott, awesome salesman. Great personality, showed More

by JoeC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 01, 2015 -

Don Herring North Mitsubishi responded

Congratulations on your new Lancer! Thank you so much for taking the time to share about your purchasing experience! Scott works very hard for his customers and does take pride in what he does. I am glad that Scott and the team were able to get you in and out in a timely manner. We know there are many places that you can purchase a car at, thank you for allowing us the opportunity to earn your business. Best, Sherri Herring Hawkins

August 23, 2015

Great experience! I s enjoyed to have my car serviced at this dealership. I came in without any appointment for the vehicle state inspection, I was told that it would t More

by Elena P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Turner
Aug 25, 2015 -

Don Herring North Mitsubishi responded

Elena, Thank you for giving us the opportunity to assist you with your State Inspection. I am happy to year that we were able to complete the process and get you on your way faster than promised! I will be sure to let JT know of your great experience. Please let us know how we may assist you in the future. Best, Sherri Herring Hawkins

August 15, 2015

Awesome,nice guy My experience was awesome and great guy,love the car,going to send my oldest son to see Scott and hope he can get a new car too. More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 18, 2015 -

Don Herring North Mitsubishi responded

Congratulations on your new car! We know that there are a ton of dealerships to choose from and we appreciate you giving us the opportunity to assist you. I will be sure to pass on your kind words to Scott. We are dedicated to exceed your expectations throughout your entire ownership experience not just the purchase process. All the best, Sherri Herring Hawkins

Aug 18, 2015 -

Don Herring North Mitsubishi responded

Congratulations on your new car! We know that there are a ton of dealerships to choose from and we appreciate you giving us the opportunity to assist you. I will be sure to pass on your kind words to Scott. We are dedicated to exceed your expectations throughout your entire ownership experience not just the purchase process. All the best, Sherri Herring Hawkins

August 14, 2015

Thorough and Fast Dropped my car off at 12:30. They said it would be done in 2.5 hours. They were done in 2 hours. The people are friendly and the service was outsta More

by Muttley98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : JT Turner
Aug 14, 2015 -

Don Herring North Mitsubishi responded

Thanks so much for allowing us the opportunity to assist you with the service on your vehicle! We know we are not the only facility in town and really appreciate your business! Our goal it to exceed our customers expectations and I am happy to hear that we succeeded! I will be sure to pass along your accolades to JT and the rest of the Service Team here! If there is a time that you see something that we can improve upon let us know that too! We need your feedback to make sure we are doing our best! Best regards, Sherri Herring Hawkins

August 09, 2015

Excelect Service I met with Scott Fickert in my quest to purchase a new car. It has always been a dream of mine to buy a brand new car right off the show room floor an More

by JBoulet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 10, 2015 -

Don Herring North Mitsubishi responded

Congratulations on your new Mitsubishi! We appreciate the time you took to leave this review about your experience purchasing your new car from Scott. Our goal is to exceed our customers expectations not only during the purchase process but throughout your entire ownership experience. That being said, if there is ever a time that we do not accomplish that goal we want to hear about it! Any feedback that we are given helps us be a better place to do business with. Best, Sherri Herring Hawkins

August 09, 2015

Quality I've had my Outlander for two years and all service done at Don Herring in Plano. I am always treated like a VIP. The service is always quick and my v More

by n8vTxn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Turner
Aug 10, 2015 -

Don Herring North Mitsubishi responded

Thank you so much for your continued business! We appreciate the time you took to leave this review about the service you received from JT. I am happy to hear about how smooth your visit with us went! Thank you so much for all your kind words. We are always working to get better, so if there is anything you see we can improve on, let us know. Best, Sherri Herring Hawkins

Aug 10, 2015 -

Don Herring North Mitsubishi responded

Thank you so much for your continued business! We appreciate the time you took to leave this review about the service you received from JT. I am happy to hear about how smooth your visit with us went! Thank you so much for all your kind words. We are always working to get better, so if there is anything you see we can improve on, let us know. Best, Sherri Herring Hawkins

August 07, 2015

Car battery died Over the weekend I went out to start my Outlander Sport only to find it would not start. I called Mitsubishi roadside assistance and waited over 3 hou More

by Darcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, JT Turner
Aug 10, 2015 -

Don Herring North Mitsubishi responded

Darcy-Thank you for your kind words! It means a lot that you took the time to share about your experience with JT and Tony! We strive to exceed our customers expectations! I am sorry that your experience with roadside assistance was not as pleasant. Thank you for that feedback that we can take to Mitsubishi. Please let us know the next time we may be of assistance to you. Best, Sherri Herring Hawkins

August 04, 2015

Endeavor Ignition key repair Honest, reliable service consultants with expert technical staff. Daughters 2004 Endeavor Ignition key was stuck and the Don Herring Mitsubishi team r More

by Joe M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Ashe, JT Turner
Aug 04, 2015 -

Don Herring North Mitsubishi responded

Joe- Thanks so much for your kind words! And for leaving us reviews here and on Google! I tried to respond to the Google review as well, but I received an error message that my reply could not be posted at this time. Anyway! We are happy to have the opportunity to help you get your ignition key issue resolved and we appreciate your continued business! We are not perfect we know, so if at any time we do not exceed your expectations please let us know! Best, Sherri Herring Hawkins

August 04, 2015

Always Great Experience Always great experience Brett and Mike are awesome. Quickest car buying experience I ever had. I tell people about Don Herring all the time. Yay! More

by machelle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Cantrell, Mike Rice
Aug 04, 2015 -

Don Herring North Mitsubishi responded

Thank you so much for taking the time to leave us a review! We strive to exceed our customers expectations and I am happy to hear that Brett and Mike made that happen. If you have any questions about your car, please don't hesitate to give us a call! Best, Sherri Herring Hawkins

August 04, 2015

Great experience! I had a service scheduled to have the 10K maintenance and some other minor fixes needed to my car. J.T. was very helpful, he took care of everything a More

by Elena P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Turner
Aug 05, 2015 -

Don Herring North Mitsubishi responded

Elena- Thank you for taking the time to share about your experience at Don Herring Mitsubishi and the service your received from JT. I will be sure to share your kind words with JT. We all appreciate your business, so please let us know if there is anything else that we may be able to assist you with. Best, Sherri Herring Hawkins

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