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Don Herring North Mitsubishi

Plano, TX

4.9
1,036 Reviews
Thank you for visiting Don Herring Mitsubishi in Plano, Irving, and Dallas. 19-Time Diamond Chapter of Excellence Award Winner, Highest standard set by Mitsubishi Motors for customer service in all departments. Come see why everyone says We Make It Easy! 0 % APR and No Money Down Financing on All New Mitsubishi. Buy with confidence from the LARGEST MITSUBISHI DEALER IN TEXAS. We strive to offer you the lowest price available online, and pledge to beat any advertised offer in the Metroplex. Thanks for making us the #1 Customer Recommended Mitsubishi Dealer in North Texas!
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4225 West Plano Pkwy

Plano, TX

75093

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Showing 1,036 reviews

October 01, 2014

Thanks for wasting my day. I had cash-in-hand waiting to hear from RJ ("internet specialist") - after he reached out to me telling me the car I wanted was available; - after ca More

by mdjml
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard "RJ" Foyt
Oct 07, 2014 -

Don Herring North Mitsubishi responded

We are disappointed to hear that there was a misunderstanding with a vehicle that you were interested in. We can assure you that our sales staff is always working hard with customers to make sure that they have accurate information. We are sorry the vehicle you were interested in was not available. If you need any additional information, or you would like to discuss your experience further, please feel free to call Brett Cantrell at (469) 443-1900 and we would be happy to assist you.

Oct 11, 2014 -

mdjml responded

Not only are you inconsiderate in your sales and personal practices, your are also insincere in your response to candid and honest reviews This means nothing to you, but it means something to the consumer... - thanks for the form letter response. ((see below)) A response from DHM RE my previous We are disappointed to hear that there was a misunderstanding with a vehicle that you were interested in. We can assure you that our sales staff is always working hard with customers to make sure that they have accurate information. We are sorry the vehicle you were interested in was not available. If you need any additional information, or you would like to discuss your experience further, please feel free to call Brett Cantrell at (469) 443-1900 and we would be happy to assist you.

October 01, 2014

AMZING FROM BEGINNING TO END First off let me say Scott is AMAZING!!! His professional customer service and swift response . I told him what I needed and he got it done for me in More

by Kourtni Burrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ralph Knight
Oct 02, 2014 -

Don Herring North Mitsubishi responded

Congratulations on your new car! Thank you so much for your kind words about Scott and your buying experience here at Don Herring Mitsubishi. We are dedicated to exceeding your expectations not just during the purchase process, but throughout your entire ownership experience. Please let us know how we may assist you in the future. Best, Sherri Herring Hawkins

September 28, 2014

Just looking! we came in just to look! Scott got a hold of us and we never stopped until we are now the proud owners of a Mitsubishi Outlander Sport. Scott is very More

by barneybp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steven Martin, Ralph Knight
Sep 30, 2014 -

Don Herring North Mitsubishi responded

Congratulations on your new Mitsubishi Outlander Sport! I know that Scott works very hard to help his customers! I will be sure to pass along your kind words. We are here for you throughout your entire ownership experience! Please let us know how we can be of assistance. Best, Sherri Herring Hawkins

September 20, 2014

Excellent Service by scott flickert We bought a used car from Don herring, 2008 Hyundai Elantra. The service provided by Scott is really good and also the car is running great. We are v More

by Divya Ajay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 22, 2014 -

Don Herring North Mitsubishi responded

Congratulations on your Elantra! Thank you for taking the time to share about your car buying experience at Don Herring. We sure do appreciate your business and your kind words. Just so you know we can also service your Elantra here at Don Herring. You can call and schedule a service appointment with any of our service advisors, Bridget, JT or Larry. Best, Sherri Herring Hawkins

September 07, 2014

Great Experience! This was a brand new experience for me and Scott made it great from the start he was very laid back and wanted me to see the values in the cars for my More

by Tyler Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 22, 2014 -

Don Herring North Mitsubishi responded

Congratulations on your new car! It makes me especially proud to know that your first car buying experience was a great one! I am glad Scott was able to help you find the vehicle that fit the budget you wanted to maintain. We sure do appreciate your business. Please do not hesitate to give us a call if you have any questions that pop up or if we can assist you with anything in the future. Best, Sherri Herring Hawkins

September 06, 2014

"Scott will take care of you" I bought a brand new EVO X from Don Herring Plano with Scott Fickertt. I first called in dealership and asked about car availability. Scott picked up More

by sjaroenrak9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : JT Turner
Sep 22, 2014 -

Don Herring North Mitsubishi responded

Thanks so much for taking the time to write about your experience with the sales and service here at Don Herring Mitsubishi. I know both Scott and JT work very hard to make sure their customers are taken care of. We are always working at getting better so if at anytime you see an area we can improve on, please don't hesitate to let us know! We are committed to exceeding our customers expectation throughout the entire ownership experience. Best, Sherri Herring Hawkins

September 03, 2014

Easy as 1-2-3 Scott was great! He was friendly and knowledgeable . We walked the lot to determine the exact model & options that fit my needs. Scott made the whole More

by lonestarwilsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ralph Knight
Sep 22, 2014 -

Don Herring North Mitsubishi responded

Thanks so much to share how easy your experience was finding the right car for you! I know Scott tries his best to exceed his customers expectations. We sure do appreciate your business and congratulations on your new car! If any questions arise, or if there is anything that we can assist you with in the future please don't hesitate to give us a call. Best, Sherri Herring Hawkins

August 28, 2014

Scott is much more than a salesman, which is what we needed I really appreciated Scott Fickert's assistance in guiding us through the new car purchase process. My wife and I are very detail oriented, and Scott More

by jskidmor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Fickert
Sep 18, 2014 -

Don Herring North Mitsubishi responded

Love your wife's name for your new car! Congratulations on your new i-MiEV. I am so excited to hear about the level of customer service Scott was able to provide. I know that Scott takes achieving his customers goals very seriously. Thank you for your continued business, please let us know how we can help you in the future. Best, Sherri Herring Hawkins

August 27, 2014

Amazing experience and an amazing vehicle!! I purchased a brand new car a few years ago from a different dealership. I hated that car since about day 2 of owning it. Since then I have paid att More

by christi.gilliland.3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 11, 2014 -

Don Herring North Mitsubishi responded

I am so happy to hear that you are loving your Mitsubishi! We really do appreciate you taking the time to share about the experience you had buying your car from Scott. We strive to make not only the car buying, but your entire ownership experience an easy one. Please let us know if you have any questions, or if there is anything we can assist you with in the future. Best, Sherri Herring Hawkins

August 27, 2014

Buy an i-MiEV from Scott Fickertt & Don Herring Mitsubishi! Scott Fickertt was very helpful and made everything as smooth as possible in purchasing our brand new Mitsubishi i-MiEV. It is a totally electric car More

by kskidmortx1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 11, 2014 -

Don Herring North Mitsubishi responded

Kelley, Thank you so much for your continued business over the years! What fun to be driving an i-MiEV! No gas, no oil changes! I know Scott prides himself on helping his customers achieve their goals and if you are going as far as to give out his phone number he must have accomplished that! Again, thank you for you business and please do not hesitate to call us if you have any questions or need our assistance. Best, Sherri Herring Hawkins

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