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Don Herring Mitsubishi Plano - Service Center

Plano, TX

4.7
211 Reviews

211 Reviews of Don Herring Mitsubishi Plano - Service Center

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April 08, 2018

Service Nothing bad to say. No complaints. The recall work was done in the time they said it will be done. On time and courteous. Will be seeing them a lot! More

by Valmedia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny Gonzales
March 26, 2018

Tire issue Recently had a blown tire 2 months into my outlander ownership. - wood piece that made the tire unrepairable - Scott @ the dealership pulled some stri More

by The showman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fickert
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2018

Edwin was so helpful! I had an apoinment on Saturday morning and I had to be at work at 10am. Edwin made sure my car was serviced and out on time. I made it to work with ti More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin
March 08, 2018

Excellent Customer Service After the Sale I have been a customer of Don Herring Mitsubishi in Plano for over 10 years. I am on my 3rd Outlander Sport purchased through them. I have received ou More

by 911chick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Ashe
December 29, 2017

2nd New Car in less than a Week! I needed to run to Don Herrings to pick something up and when I got into my 2014Mirage the tire light came on. I took it into the Service Department More

by wally@123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fickert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember names well-being but the people at the front desk and the finance person were also very helpful and fast.
July 13, 2017

Serveice. Any time I go to this dealership to service my cars ( we have two Mitsubishi) I have fun, Larry Ashe the service advisor is very friendly and knows th More

by car service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Ashe, Larry Ashe
July 13, 2017

Service department at Don Herring Mitsubishi -Plano I've had the pleasure to work with Larry on a couple of occasions. He is so attentive to my needs, always exceeds my expectations and I highly recomme More

by Salesladyexpert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Ashe
July 12, 2017

Service Larry Ashe, my Service Advisor at Don Herring Mitsubishi Plano was very polite, professional and honest. The service on my Outlander was completed in More

by Sherry Swarthout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Ashe
June 15, 2017

Service I went in to have my oil changed. Everyone I dealt with was extremely nice and helpful. I make a point to go back to the dealership for oil change an More

by Ginny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Ashe
February 15, 2017

all your people and thr sales repr was really great I'm very satisfied with contact with your organization., will continue to return for other services as needed. was impresses with atmosphere and ho More

by bill & jean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Terry
Feb 15, 2017 -

bill & jean responded

I feel that the review I submitted was an accurate opinion of the service and assistance rendered to us in the purchase of the auto.

Feb 16, 2017 -

Don Herring North Mitsubishi responded

Thank you for taking the time to leave us a review. Please let us know if there is ever anything you think we can improve upon. Best, Sherri Herring Hawkins

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