Don Herring Mitsubishi Plano - Service Center

Awesome service and great salesman Will did a great job getting me in my new car. If you need a new car call Will at plano Mitsubishi at 469/443/1814 he will do a great job for you Will did a great job getting me in my new car. If you need a new car call Will at plano Mitsubishi at 469/443/1814 he will do a great job for you More

Thank you Don Herring Mitsubishi! This started off as a bad review, but I think Don Herring really earned 5 stars after addressing all my concerns. After I was initially displeased wi This started off as a bad review, but I think Don Herring really earned 5 stars after addressing all my concerns. After I was initially displeased with their service, they reached out to me and really proved me wrong. Don Herring was the only local Dealer that cared enough to fix my car properly. I don't like eating crow much but in my first review I couldn't have been more wrong about them. Thank you to the entire Don Herring team! More

Maybe be a customer again You all were better this time but still not enough to make up for the poor service the last time my Daughter brought her car in. She had to call her You all were better this time but still not enough to make up for the poor service the last time my Daughter brought her car in. She had to call her Dad (me) to help her out. That is almost unforgivable to do to a 19 year old girl! Mr. Lisot More

Sheila B's Brake Recall Experience I've had my 2006 Mitsubishi Eclipse for 9 great years now. I have never had any major problems with my car. Recently I received a letter in the mail f I've had my 2006 Mitsubishi Eclipse for 9 great years now. I have never had any major problems with my car. Recently I received a letter in the mail from Mitsubishi Motors stating that there was a recall on my Eclipse. The letter further stated that there are some concerns about the brakes. I made a phone call to one of Mitsubishi's most helpful service employee, J. T. I scheduled an appointment to bring my car in and have my car tested. After the test was completed, J. T. informed me that my Eclipse was a ok, no problems at all. That was truly a relief! I have been a loyal Mitsubishi customer since the mid 1990's. I have leased and purchased cars with Mitsubishi. I can honestly say, that Mitsubishi cars has been very reliable, dependable and I look rather cute driving them!:) The Mitsubishi Staff has always been kind, courteous and willing to go above and beyond the call of duty to make sure I have a wonderful experience each time I visit Mitsubishi. Keep up the good work you guys! Signed, Sheila B. A Mitsubishi Customer for Life! More

Great experience! I s enjoyed to have my car serviced at this dealership. I came in without any appointment for the vehicle state inspection, I was told that it would t I s enjoyed to have my car serviced at this dealership. I came in without any appointment for the vehicle state inspection, I was told that it would take about one hour; it was ready within 45 minutes More

Thorough and Fast Dropped my car off at 12:30. They said it would be done in 2.5 hours. They were done in 2 hours. The people are friendly and the service was outsta Dropped my car off at 12:30. They said it would be done in 2.5 hours. They were done in 2 hours. The people are friendly and the service was outstanding! More

Quality I've had my Outlander for two years and all service done at Don Herring in Plano. I am always treated like a VIP. The service is always quick and my v I've had my Outlander for two years and all service done at Don Herring in Plano. I am always treated like a VIP. The service is always quick and my vehicle is always clean. JT managed my most recent visit, and, as always, greeted me with a smile. When the service was done, he escorted me to the service desk and I was out in five minutes. The entire service call was about half an hour, including the car wash. More

Car battery died Over the weekend I went out to start my Outlander Sport only to find it would not start. I called Mitsubishi roadside assistance and waited over 3 hou Over the weekend I went out to start my Outlander Sport only to find it would not start. I called Mitsubishi roadside assistance and waited over 3 hours for a tow truck that never came. It was a horrible experience in the hot Texas heat. I called the dealership and was able to work with JT and Tony in the service department. They were able to send a tow in less than an hour and even stayed after closing to fix my car. I greatly appreciate all of their help and was able to continue my weekend. They were able to turn this experience from a horrible one to an excellent one! Thanks JT and Tony, you guys are the reason I will only use Don Herring's service department in the future! More

Always Great Experience Always great experience Brett and Mike are awesome. Quickest car buying experience I ever had. I tell people about Don Herring all the time. Yay! Always great experience Brett and Mike are awesome. Quickest car buying experience I ever had. I tell people about Don Herring all the time. Yay! More

Great experience! I had a service scheduled to have the 10K maintenance and some other minor fixes needed to my car. J.T. was very helpful, he took care of everything a I had a service scheduled to have the 10K maintenance and some other minor fixes needed to my car. J.T. was very helpful, he took care of everything and I received the car serviced and washed shortly. There is not too much to wait, drink a coffee, read a magazine or watch the kids in the playroom. Everybody is polite, friendly and helpful. More