
Don Hewlett Chevrolet Buick
Georgetown, TX
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Great and wonderful people to work with thanks so much I will recommend y’all to everyone I know will recommend y’all to everyone I know More
My Service Advisor, Ashleigh, was great from check-in to check-out and understanding the issue with my 2015 GMC Denali AC unit and the need to get my truck back on the job. After they evaluated and confirme check-out and understanding the issue with my 2015 GMC Denali AC unit and the need to get my truck back on the job. After they evaluated and confirmed the AC issue and gave me the estimate, I also asked for an additional item to be repaired (tailgate bushing) while my truck was in for the original AC repair and she did not hesitate to get it done. I will return to their excellent service department. More
My experience with purchasing a new Buick Envista at Don Hewlett and with my sales person Charles Whitmire was truly amazing! Charles was patient with me and answered all of my questions throughout the ent Hewlett and with my sales person Charles Whitmire was truly amazing! Charles was patient with me and answered all of my questions throughout the entire purchasing process. Charles is a great guy who will make sure you are comfortable, informed, and happy during the entire buying process and after. The General Manager John Weldon is also wonderful, and he truly went out of his way to make sure I was happy and left with the right vehicle for me! The finance and assessories department staff are also fabulous and very easy to work with! Thank you Charles, John, and Don Hewlett!! More
Our Salesman Jeff did a great job and so did the Finance Manager Noemi. The only negative was that two days after we bought our new 2026 Chevrolet Equinox there was several messages on the screen for "Brake Manager Noemi. The only negative was that two days after we bought our new 2026 Chevrolet Equinox there was several messages on the screen for "Brake System Failure" and "ESC" needing repairs and that the vehicle was going to turn off in 2 minutes. So we had to have it towed to Don Hewlett's Service section to get it fixed and to get a loaner car. More
Went to get tires rotated which was done correctly. They were supposed to to reattach that was covering a part underneath the car beside the tire that has previous fell off. First, they forgot to rea They were supposed to to reattach that was covering a part underneath the car beside the tire that has previous fell off. First, they forgot to reattach it even though it was left in the front seat of my car for them to see it. After having my tires rotated, I’ve been driving my car for several days and noticed something was underneath my car. Upon further investigation, I realize that they were too zip ties. They used zip ties in order to reattach that piece instead of putting it in four corners they only put it in two corners. Not only did they use zip ties but they also did not cut the extra length of the zip ties. They left it underneath my car. Which is unacceptable and unprofessional I was embarrassed, and I cannot believe that a dealership would use zip ties in order to fix something first off. Then leave the evidence to be dragging underneath my car. Then only put it in two corners instead of all four corners to keep the piece on. I do not even have any idea of how that would be acceptable or appropriate. I will tell you, Keith in the sales department is amazing. I reached out to him and told him what happened and shown him. Pictures in he could not believe what he saw and he responded, apologizing for the work that they did. That’s why Keith will always be the person I talk to you in sales and if I ever buy another car would be him that I go to. More
A big thank you to Juan Carmona for listening to my concerns and addressing them. The great customer service at Don Hewlett makes me feel welcomed and at ease. Which allows me to trust them with my v concerns and addressing them. The great customer service at Don Hewlett makes me feel welcomed and at ease. Which allows me to trust them with my vehicle. More
Best car dealership experience I’ve ever had. The team was informative, professional yet fun, and got me to exactly where I wanted to land with a new car. I am so happy I drove the extra miles to The team was informative, professional yet fun, and got me to exactly where I wanted to land with a new car. I am so happy I drove the extra miles to go to Don Hewlett after leaving what was an subpar experience at a significantly closer dealership. More