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Don Hewlett Chevrolet Buick

Georgetown, TX

4.7
2,240 Reviews

7601 S Interstate Highway 35

Georgetown, TX

78626

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Showing 2,240 reviews

September 04, 2025

Great and wonderful people to work with thanks so much I will recommend y’all to everyone I know More

by meiners69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Brett , Jason Luther, Phillip Davis, Ronnie Bradford, Jeff Sawisch, John Weldon, Jeff Grazioplene, Tony Edgington, Roy Martinez, Jesse Hoover, Shawn Wilson, Orlando Mata, Noemi Armenta, Jerred Nanney, DAS Reputation Management
Sep 05, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you so much for your kind words! We're glad to hear you had a positive experience with us at Don Hewlett Chevrolet Buick. Your recommendation means a lot to us, and we look forward to serving you and your friends in the future! Sincerely, Hewlett Customer Care Team

September 03, 2025

My Service Advisor, Ashleigh, was great from check-in to check-out and understanding the issue with my 2015 GMC Denali AC unit and the need to get my truck back on the job. After they evaluated and confirme More

by dub.woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh
Sep 04, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your fantastic review, Dub! We truly appreciate your kind words about Ashleigh and our service department at Don Hewlett Chevrolet Buick. It’s great to hear that you had a positive experience with the AC repair on your 2015 GMC Denali and that we were able to accommodate your additional request. We look forward to welcoming you back for any future service needs! Sincerely, Hewlett Customer Care Team

August 20, 2025

My experience with purchasing a new Buick Envista at Don Hewlett and with my sales person Charles Whitmire was truly amazing! Charles was patient with me and answered all of my questions throughout the ent More

by karencoker112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Whitmire, John Weldon, Noemi Armenta
Aug 21, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your wonderful review, Karen! We're so pleased to hear about your amazing experience purchasing your new Buick Envista at Don Hewlett Chevrolet Buick. It's fantastic to know that Charles and John provided you with the support and information you needed throughout the process. We appreciate your kind words about our team, and we're committed to ensuring our customers leave happy and satisfied. We look forward to serving you again in the future! Sincerely, Hewlett Customer Care Team

August 14, 2025

awesome every body was soo nice there the sales dept was great the asscessoires was awesome More

by kool2kus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Martinez, Noemi Armenta
Aug 16, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your wonderful review! We appreciate your kind words about our team at Don Hewlett Chevrolet Buick and are glad to hear that you had a positive experience with both our sales department and accessories. We look forward to welcoming you back next time! Sincerely, Hewlett Customer Care Team

July 28, 2025

Our Salesman Jeff did a great job and so did the Finance Manager Noemi. The only negative was that two days after we bought our new 2026 Chevrolet Equinox there was several messages on the screen for "Brake More

by R. Newell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sawisch, Noemi Armenta
Jul 30, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your feedback. I appreciate you taking the time to share your experience with us at Don Hewlett Chevrolet Buick. I'm glad to hear that Jeff and Noemi provided great service during your purchase of the 2026 Chevrolet Equinox. However, I understand your concern regarding the brake system issues shortly after your purchase. Please feel free to reach out directly so we can address your situation and ensure you're satisfied with your vehicle. We value your business and look forward to assisting you further! Sincerely, Hewlett Customer Care Team

July 18, 2025

Thank you once again for the excellent service ! I really appreciate how Paul make sure everything is perfect ! More

by Snoozkat33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul , DAS Reputation Management
Jul 19, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your kind words! We're glad to hear that you had a great experience at Don Hewlett Chevrolet Buick. It's wonderful to know that Paul provided excellent service and ensured everything was perfect for you. We look forward to serving you again! Sincerely, Hewlett Customer Care Team

July 06, 2025

Went to get tires rotated which was done correctly. They were supposed to to reattach that was covering a part underneath the car beside the tire that has previous fell off. First, they forgot to rea More

by candiaggies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jul 08, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for sharing your experience. We appreciate your feedback regarding the tire rotation and the reattachment of the undercarriage cover at Don Hewlett Chevrolet Buick. It's concerning to hear about the issues you encountered with the zip ties and the overall execution of this service. Please rest assured that we strive for the highest standards in our work. We're glad to know that you had a positive interaction with Keith in our sales department. If you would like to discuss this further, we encourage you to reach out to us directly. Your satisfaction is important. Thank you again for bringing this to our attention. Sincerely, Hewlett Customer Care Team

Jul 10, 2025 -

Don Hewlett Chevrolet Buick responded

Hello Candice McDonald - Thank you for your recent vehicle service visit to our Xpress vehicle maintenance department. We're sorry to learn that you have these continuing concerns with your vehicle. In researching the service notes, we find that our technicians did not have all of the parts needed to properly secure the under vehicle shield which had become dislodged. Apparently, some of the mounting hardware was lost when this panel came loose. The repairs provided were an attempt to temporarily reattach this panel. What we should have done was assess the situation, identify the missing pieces and offered you a complete repair solution to properly reattach this piece. We will apologize that this did not happen. Please be expecting a call from our Xpress Service Drive Mgr - Chris Short - to correctly address this concern. We are confident that with Chris' involvement we will be able to provide a proper repair. FYI - Chris can be reached directly by calling: 512-681-3195. Thanks again for your business and we look forward to working with you soon - The Hewlett Customer Care Team

July 03, 2025

A big thank you to Juan Carmona for listening to my concerns and addressing them. The great customer service at Don Hewlett makes me feel welcomed and at ease. Which allows me to trust them with my v More

by Alex M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Jul 04, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you, for your kind words, Alex! We're glad to hear that Juan provided you with excellent customer service and that you felt welcomed at Don Hewlett Chevrolet Buick. Trust is essential when it comes to your vehicle, and we appreciate your confidence in us. We look forward to serving you again in the future! Sincerely, Hewlett Customer Care Team

July 03, 2025

All of the staff I interacted with were helpful, kind, and polite. I appreciate that very much. More

by Bess Sommer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Adams is the only name I recall.
Jul 04, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you so much, Bess! We're glad that you found our staff at Don Hewlett Chevrolet Buick to be helpful, kind, and polite. We greatly appreciate your feedback and look forward to serving you again soon. Sincerely, Hewlett Customer Care Team

June 26, 2025

Best car dealership experience I’ve ever had. The team was informative, professional yet fun, and got me to exactly where I wanted to land with a new car. I am so happy I drove the extra miles to More

by Macyb703
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dempsey
Jun 27, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your kind words, Macy! We are so glad to hear that you had the best car dealership experience at Don Hewlett Chevrolet Buick. Our team strives to provide informative and enjoyable service, and it's wonderful to know we met your expectations. We appreciate that you made the extra effort to visit us and look forward to assisting you again in the future! Sincerely, Hewlett Customer Care Team

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