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Don Hewlett Chevrolet Buick
Georgetown, TX
2,222 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,222 reviews
April 29, 2025
I had a great experience from start to finish! Wilmer took great care of me and made sure I know how to use all the bells and whistles before I drove off. He even checked in the next week to see Wilmer took great care of me and made sure I know how to use all the bells and whistles before I drove off. He even checked in the next week to see how I was doing learning my new car. More
by Laurathompson42316
Employees Worked With
Wilmer wilson
April 25, 2025
About the Hewlett dealership, it is definitely a challenge to manage the numerous text & e-mail messages r’cvd in daily basis. Since January 2025, I have been overwhelmed I could say inundated w/ vo challenge to manage the numerous text & e-mail messages r’cvd in daily basis. Since January 2025, I have been overwhelmed I could say inundated w/ voice mails, text messages, & e-mails about my lease ending soon [July 2025], yet none addressing an offer where I can… upgrade to a new model w/zero out of pocket costs, or lower monthly payments ONLY stating you MAY be eligible for the “ waving of the disposition fee.” The stress has been unbelievable w/ the constant reminders… More
by hopeflores67
Employees Worked With
Service department/ service advisor Phillip Hagen
April 21, 2025
Very courteous and helpful. Explained the service that was done on my vehicle and what would need to be done in the future. Explained the service that was done on my vehicle and what would need to be done in the future. More
by vandataylor
Employees Worked With
DAS Reputation Management
April 15, 2025
Let's see the salesman was fine, he answered my questions satisfactorily. The selection process took 1 1/2 to 2 hours including test drive. THEN I SAT AROUND FOR 5 1/2 TO 6 HOURS WAITING TO FILL OUT FINANCE satisfactorily. The selection process took 1 1/2 to 2 hours including test drive. THEN I SAT AROUND FOR 5 1/2 TO 6 HOURS WAITING TO FILL OUT FINANCE PAPERS FOR A TOTAL OF CLOSE TO 8 HOURS IN YOUR SHOW ROOM. PATHETIC!!!! In the meantime staff was sitting on their respective xxxxx doing nothing , at least from my perspective. Management needs to re-evaluate staff productivity! In all my 80 years that is the longest time I"ve ever taken to purchase a car. Again I'm not talking about my sales rep, he was fine. Oh, update listing of personnel below. More
by bighoss
Employees Worked With
Sales: Art (don't remebber last name)
April 10, 2025
Hewlett Chev was clear and concise about all aspects of the requested service and offered additional enhancements with no additional cost. All associates were proficient and knowledge about their tasks an the requested service and offered additional enhancements with no additional cost. All associates were proficient and knowledge about their tasks and kept me well informed. More
by rhabberfield
Employees Worked With
Jeff Sawisch
