Don Hewlett Chevrolet Buick

Our New 2016 Silverado 1500 LTZ We have always kept our vehicles way past the payoff date. Recently we decided to follow the recommendation of others who have said they trade every t We have always kept our vehicles way past the payoff date. Recently we decided to follow the recommendation of others who have said they trade every two years for increased value. So, we started looking with no concrete plans to purchase. Marty Cook answered our email inquiry and worked hard through emails to make the deal appealing enough to give them a visit. We now own a new 2016 Silverado 1500 LTZ. I'll admit, it's exactly like our 2014 but new in every way. Marty and the management team made the numbers right, per our request and even met our trade in requirements. The whole deal took less than three hours from start to pulling out of the drive in our new truck. Great experience and good people like Marty Cook, Jason Luther, Buddy Shepard and Mike Hewlett himself made it an enjoyable purchase. We love our truck and consider Hewlett Chevrolet our "go-to" dealership. More

Excellent Experience We came to Don Hewlett after not having any luck at a different dealership. Marty began helping us immediately. He was knowledgeable about the vehicle We came to Don Hewlett after not having any luck at a different dealership. Marty began helping us immediately. He was knowledgeable about the vehicles and was very patient with us as we were choosing the color and package we wanted. He worked with us and helped us get the best deal possible on our new Tahoe. We had a wonderful experience at Don Hewlett and would recommend the dealership to others. More

Awesome Ronnie Bradford was great. He made the whole process simple and painless. I got the car I wanted at a great price. That's why this isn't the first veh Ronnie Bradford was great. He made the whole process simple and painless. I got the car I wanted at a great price. That's why this isn't the first vehicle I've purchased at Hewlett Chevy. My new Malibu is awesome. Thanks!! More

Great service experience I hate having to take my vehicle in for service because I normally have to deal with being told that I "must" get additional services for my car and t I hate having to take my vehicle in for service because I normally have to deal with being told that I "must" get additional services for my car and the hard push for me to agree to it. I scheduled my 2016 Suburban for its first oil change and took it in this morning. The great service started from the moment I stepped out of my vehicle in the service drive-up. I regret not getting the name of the gentleman that greeted me there and walked me (didn't just point) inside to where I needed to wait for David McKnight, with whom my service was scheduled. David was working with another customer at the time. The other advisor sitting at the desk next to David's (again, I regret not getting his name) quickly finished whatever he was working on and said he could get me checked in so I didn't have to keep waiting. He said they would get it started and that it would be about an hour for the work to be completed and asked if I knew where the waiting room was (I did). Just a little over an hour later, David came to the waiting area to let me know my Suburban was done. Although I had been very pleased with the service and had no complaints, he apologized for not being available when I got there. I feel like all three of these employees were focused on providing good customer service. I'm quite surprised at some of the recent bad reviews I read because I had a completely different experience and wanted to make sure I shared that. I plan to continue getting my vehicle serviced at Hewlett even beyond the first two scheduled maintenance visits that came with my purchase. Also, when I purchased my vehicle months ago, I also purchased after-market running boards that open when the vehicle door opens. Twice, the puddle light by the driver's door has come loose and dangles down under the vehicle. Both times, I have brought it back in and it was quickly taken care of without any issues. I neglected to write a review then and wanted to mention the great service I received that time as well. More

Above the rest !!!! I just wanted to take a moment to thank Ronnie & the Hewlett family for their outstanding service in the delivery of my new Silverado. The process was I just wanted to take a moment to thank Ronnie & the Hewlett family for their outstanding service in the delivery of my new Silverado. The process was by far the best experience I have ever had. I hope to purchase many more vehicles from the Hewlett family in the future. Thank you again Roy Romero More

Purchased used 2014 Silverado 1500 Marty Cook, from the very beginning, was open to answering all the questions I had and truly wanted to help make the process as hassle free as possibl Marty Cook, from the very beginning, was open to answering all the questions I had and truly wanted to help make the process as hassle free as possible. He was very straightforward and honest. Jason Luther came over for a minute to talk with me and was a very friendly guy who also really made it his goal to help reach a reasonable agreement. They both were very upfront about their procedures and I left feeling confident that I got a good deal. I dealt with Brett when I went back for the financing and he was so welcoming and friendly and energetic, which made the process much more enjoyable. It was my first time car buying and it was a great experience. More

Good selection, very helpful sales person. I have been a customer at Don Hewlett Chevrolet for five years and I have always been happy with their hospitality and service. When the time came for I have been a customer at Don Hewlett Chevrolet for five years and I have always been happy with their hospitality and service. When the time came for a newer vehicle I visited other dealerships around the Round Rock area and then I stopped in at Don Hewlett Chevrolet. I found that Phillip Davis at Don Hewlett Chevrolet was very patient with my process of narrowing down my selection criteria. There was no pressure to steer me toward a particular make, model or body style. In a week's time I made four trips back to Don Hewlett Chevrolet and Phillip was there every time to help me out. It was nice not to have to re-explain what I was looking for. On the last visit I had my credit union papers in order and Phillip arranged to complete the sale quickly and I drove the vehicle home that afternoon. It was a pleasant, no pressure car buying experience. 6/1/2016 More

Great service - friendly people Ronnie Bradford helped me in finding a used car. Ronnie was knowledgeable and friendly. My purchase was easy & quick. David Lomas in the finance dept Ronnie Bradford helped me in finding a used car. Ronnie was knowledgeable and friendly. My purchase was easy & quick. David Lomas in the finance dept took the time to explain all options. Highly recommended. More