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Don Hewlett Chevrolet Buick
Georgetown, TX
2,228 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 24, 2015
Friendly no hassle service! My husband and I came in to find a used car that we had seen online. Ronnie was quick to approach us, and helped us to find the vehicle we were intere My husband and I came in to find a used car that we had seen online. Ronnie was quick to approach us, and helped us to find the vehicle we were interested in. He was patient with us and listened to our needs. Ronnies easy going attitude made the whole process very comfortable! We were elated to bring home the exact car my husband wanted. My husband and I were very impressed with how friendly the entire staff was at Don Hewlett, and we will for sure be recommending Ronnie to our friends, and family! More
by MrandMrsMcCann
Employees Worked With
Ronnie Bradford
June 23, 2015
Great Customer Service/Repairs I give Don Hewlett 5-stars for customer service and Tech. repairs. Beau was great to work with in getting the repairs done for my HHR SS. The Tech. w I give Don Hewlett 5-stars for customer service and Tech. repairs. Beau was great to work with in getting the repairs done for my HHR SS. The Tech. was great. My HHR SS runs like new. Thank You Beau and the Service Tech. I would recommend this Dealership for SERVICE. They take great pride in taking care of your vehicle!!! Thanks Ernie More
by Ernie2009HHRSS
Employees Worked With
Beau Jones, Service Tech.
June 19, 2015
A LOST ART As with most of us, due to, our need for immediate gratification, can often raise our chances of making a reckless decision to purchase something base As with most of us, due to, our need for immediate gratification, can often raise our chances of making a reckless decision to purchase something based only on price. However, in our haste, we forget, there is a distinct difference between the cost of something and the price we pay to own it. My experience at, Don Hewlett Chevrolet Buick, was a customer friendly blend of both, competitive pricing, and the value of ongoing service and support that doesn't disappear when you walk out the door. Any time you can get the best price and the lowest service cost of ownership - you have made a sound business transaction. Working with Brandon Luther, Steven Ausborn and Karl Hoehn and meeting Mr. Hewlett himself that shared with me his vision and core values confirmed why his dealership is rated #1 Chevrolet dealer in central Texas for seven years in a row. More
by Joe Alessi
Employees Worked With
Steven Ausborn, Brandon Luther, Karl Hoehn
June 16, 2015
Great experience with Lee Dickie I lost my car during the rains of Memorial weekend to water damage and mold. I needed a new car and was suggested Don Hewlitt as a reliable dealer. I lost my car during the rains of Memorial weekend to water damage and mold. I needed a new car and was suggested Don Hewlitt as a reliable dealer. I got a Buick Encore with the help of Lee Dickie. He was a very friendly salesman who answered all my questions patiently and honestly. He went over all the car with me in detail so when I drove off the lot I was extremely comfortable, secure and knowledgeable about my new car. This car has turned out to be my favorite! I love the color, the feel, size , everything. Thanks so much for making the replacement of my totaled car a wonderful one. More
by Tara Weaver
Employees Worked With
Lee Dickie
June 13, 2015
Excellent Day! Ronnie Bradford was excellent to work with the day (July 12, 2015) we bought our new Equinox. Also, TR McCall was very, very good! He helped us via e- Ronnie Bradford was excellent to work with the day (July 12, 2015) we bought our new Equinox. Also, TR McCall was very, very good! He helped us via e-mail with internet options to view. More
by Happy1234
Employees Worked With
TR McCall, Ronnie Bradford, Buddy Shepperd
June 08, 2015
Good Customer Service from Most Employee About three months ago my husband and I bought our Chevy silverado1500. My husband truck died after 15 years. We knew what we wanted and we didn’t n About three months ago my husband and I bought our Chevy silverado1500. My husband truck died after 15 years. We knew what we wanted and we didn’t need financing, we had a letter of approval from our bank. Both of us work a lot of odd hours so my husband was looking at trucks and if he saw something he liked we made arrangements so I could go see it. After a month of searching, we finally found the perfect truck for us; we drove from Kyle to Georgetown. Bruce was our sales representative he gave us great saving and a fair deal. Two things that I was not happy about, he was constantly on his phone, I don’t know if he was playing games or texting, I thought that was very disrespectful. Also, when we went to pick up the truck after all papers were handle by our bank and the dealer, Bruce said that truck was going to be cleaned and detailed. Of course, it was not, he told us to go back, with both of us working and driving all the way to Georgetown it wasn’t happening. We just don’t have the time to be driving all the way there and I just don’t want to deal with Bruce again. It just very frustrating and I was disappointed with his customer service. More
by 12345AC
Employees Worked With
Bruce Haist
June 03, 2015
Best car experience buying experience I've had yet! My experience at Don Hewlett was one of the best car experiences I have ever had. The entire staff was very friendly and very enjoyable to be around. My experience at Don Hewlett was one of the best car experiences I have ever had. The entire staff was very friendly and very enjoyable to be around. Not one time did I feel rushed or as I was inconveniencing anyone due to the fact that I had to wait until after I got off of work to come in. My family and I felt completely comfortable the entire time we were there. David, my salesperson was very positive and gracious for my business. Not only did I get the vehicle I wanted with a great deal , but the customer service I received will definitely make me come back, as well as recommend someone else to buy from Don Hewlett. Thank you! More
by Brandy R.
Employees Worked With
David Shelton, Buddy Shepperd
June 01, 2015
2015 Equinox My wife and I wanted to trade in our Camero and Silverado for a new SUV. Carter was very helpful with the trades and the overall buying experience. I My wife and I wanted to trade in our Camero and Silverado for a new SUV. Carter was very helpful with the trades and the overall buying experience. I am extremely happy with my decision to go the Don Hewlett Chevy. I look forward to buying my next vehicle from here and recommend talking to Carter Hill. More
by Zohfeldre
Employees Worked With
Carter Hill
May 27, 2015
Horrible service!! Their service department is awful and no one seems to care!! I have a 2013 Chevy Traverse and have owned it for a year and a half now. I have been com Their service department is awful and no one seems to care!! I have a 2013 Chevy Traverse and have owned it for a year and a half now. I have been complaining about two of my tires for the last year and have requested they be checked EVERY single time it's in for any kind of service work. I have to put 20psi of air in both tires on a weekly basis - there is no reason I should be doing that. Every time, I'm told nothing is wrong with your tires, everything is fine. Obviously, everything isn't fine if I'm having to put that much air in each tire weekly. This last time, I was told all of a sudden that I need brand new tires. The current tires are 6 year and 60,000 mile rated tires but I've only had the vehicle a year and half and and its at 33,000 miles but I need brand new tires??? I was furious, so much so that the owner, Mike, got involved. He was even less help than the service writer. I have been asking them to look at my tires for a year and all of a sudden now something is wrong and I need to replace all of them? I received such poor customer service from the writer and the owner. All they are offering is a safety inspection and giving me tires at a "significant discount" if I do in fact need new ones. For a year now I've complained about my tires and for a year I was lied to about their condition. I will never return to this dealership and would not recommend them to anyone. This was not the only issue I've had with their service department, but this is the most serious. I was very delighted when Mike reached out to me personally and thought the issue would be fixed. However, after my last email to him, all communication on his end has stopped. Not so much as an "I'm sorry I can't help you" or "You're right, this is unacceptable..." Nothing, not a word from him. I drive my three year old son in my car on a daily basis, this is a safety issue for me. There is absolutely no reason tires with this rating should need to be replaced this early. You could argue proper inflation could cause them to be worn sooner, but that is exactly what I have been complaining about for a year!!!! More
by Amanda G-H
Employees Worked With
None of them listed
May 27, 2015
THANK YOU FOR MAKING MY DREAM COME TRUE My husband, Dennis and I visited Don Hewlett to look at the new Silverado on Memorial Day. There was a tornado warning issued and we were all rushed My husband, Dennis and I visited Don Hewlett to look at the new Silverado on Memorial Day. There was a tornado warning issued and we were all rushed to the center of the building to take cover.. Through all of this bad weather, Neal Slocumbe found several new trucks and then he finally read my mind. In the heavy rain, he brought over a 2014 Chevrolet Silverado High Country. This truck is beautiful and I fell in love with it. Then the process started and we were approved to purchase my dream truck! Karl Hoehn explained the financing in great detail and was very straight forward. We are now Texas True Don Hewlett LOYAL Customers! Many thanks to Neal, Karl and all who were involved in our awesome purchase experience. More
by Dennis and Mary Lynne Reagan
Employees Worked With
Jeff Grazioplene and David Shelton, Neal Slocombe, Karl Hoehn
