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Don Hewlett Chevrolet Buick
Georgetown, TX
2,224 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,224 reviews
March 13, 2015
Great Experience This is the second car I have bought from Don Hewlett!! Over the years the experience has been great with service and Maintenance that I went back to This is the second car I have bought from Don Hewlett!! Over the years the experience has been great with service and Maintenance that I went back to them for my new car. Very professional, easy to work with and overall great experience from test driving, accessories and finance. Thanks More
by Donnah
Employees Worked With
Ronnie Bradford
March 12, 2015
Amazing Service! Buying a car has always been stressful for us. It's an investment you don't want to just jump in to. We went in with a couple of cars in mind, and had Buying a car has always been stressful for us. It's an investment you don't want to just jump in to. We went in with a couple of cars in mind, and had the pleasure of working with Ronnie Bradford. He was extremely helpful, and made our car buying experience a breeze. He was not pushy at all and answered all our questions with confidence. I would highly recommend this dealership. From start to finish the staff was amazing! More
by ansanchez03
Employees Worked With
Ronnie Bradford
March 07, 2015
Great Experience I would whole heartily recommend Lee Dickie and Don Hewlett Chevrolet to any one looking for a new vehicle. I have purchased my last two new vehicles I would whole heartily recommend Lee Dickie and Don Hewlett Chevrolet to any one looking for a new vehicle. I have purchased my last two new vehicles from Lee and he was great to deal with. More
by vonrokker
Employees Worked With
Lee Dickie
March 06, 2015
Made things right We purchased a 2007 GMC Acadia from Don Hewlett in 2012 it was a great experience and Steven helped us out got us what we needed at the time no proble We purchased a 2007 GMC Acadia from Don Hewlett in 2012 it was a great experience and Steven helped us out got us what we needed at the time no problems. Fast forward to 2015 when I was ready to upgrade to a Tahoe I found out my vehicle was involved in a major accident and was told by several other dealerships that it was not worth much. I was very disappointed and immediately went back to Don Hewlett to ask about this issue. They immediately helped me out and wanted to make things right with me as a customer through a little haggling and speaking with Trey a manager there we came to an agreement and I got the Tahoe I wanted. Ronnie helped us out the second time around along with Steven and both were great. I felt like the staff there wanted to make things right with the situation at hand and did what they could. I would be happy to recommend them to someone in the buying process. Ronnie was very upfront and honest that is my kind of guy don't tell me what I want to hear tell me the truth. Thanks Ronnie and the staff at Donn Hewlett. More
by strevino
Employees Worked With
Ronnie Bradford, Steven Ratcliff
March 06, 2015
I love my new SUV! I felt like I already knew Jason somehow. A hassle free car purchase experience, surrounded by a team of friendly professionals. I would definitly r I felt like I already knew Jason somehow. A hassle free car purchase experience, surrounded by a team of friendly professionals. I would definitly recommend for my family and friends. More
by mlimaleite
Employees Worked With
Jason Venable
March 05, 2015
POOR SERVICE DEPARTMENT Made a 9:00 appointment for my vehicle to be serviced on a Saturday morning. Three and half hours later they said everything was completed. Driving Made a 9:00 appointment for my vehicle to be serviced on a Saturday morning. Three and half hours later they said everything was completed. Driving down the road last night lights came on say service needs to be done. Gee I was just in to Don Hewlett to have all of this done. Called the Service Department spoke with Mike Hewlett to let him know what happen and he had a major attitude!! Mr. Mike you need a major attitude adjustment!!! You also need to find out what is going on in YOUR SERVICE DEPARTMENT????? You have some major problems that you need to address ASAP! If the customer means anything to you or Don Hewlett? More
by notary3040
Employees Worked With
Brody
March 03, 2015
Brandon, my sales rep was great Brandon made the buying process as painless as possible. He was very personable and knowledgeable about the autos he was selling. There was no pressur Brandon made the buying process as painless as possible. He was very personable and knowledgeable about the autos he was selling. There was no pressure to make the sale, he seemed more interested in my needs and concerns than making the sale. Brandon assisted in setting up all of the electronics in the vehicle before I left. He was there to answer my questions after the sale as well. Over all it was a pleasent expierience. I would definitely recommend Brandon and Don Hewlett to friends and family. Thanks again, love the Encore Mabry Jackson More
by Mabry
Employees Worked With
Brandon Luther
March 03, 2015
No Service worse than Here I came in to purchase a new remote for my 2004 GMC 2500 HD. The circuit board had died and i knew that a new remote and reprogramming was what was nee I came in to purchase a new remote for my 2004 GMC 2500 HD. The circuit board had died and i knew that a new remote and reprogramming was what was needed. They sold me the remote in parts which was fine and then sent me over to service to get it programmed. I requested that a technician who has been trained and specializes in Duramax be the one to do the work because i have custom ECM programming (EFI Live) and would like someone who is familiar with it to do the work. The service writer just gave me this blank stare like i was speaking swahili and then said that they wouldn't do it. I then asked if i could speak with their Duramax tech and was told that the techs can't talk to the customers. I asked the clarifying question "are you saying i or they are not allowed to speak with me or they are incapable of speaking?" to which this service writers response was that the techs don't have time to talk to customers and that was his job. That response begs this question; How is it that your job is to talk to customers in place of the service technicians when you have not got a single clue about the system i am referring to? especially when the system is one that was developed in partnership with GM specifically for GM vehicles, the Duramax being the primary focus. Needless to say i did not get any work done there and went down the road to their competitor Nyle Maxwell GMC who were very knowledgeable and more than happy to do the work. Oh and happy to let me talk with their Duramax Specialist. So in summary I will NEVER return to Don Hewlett, even if my life depended on it. Unfortunately i cannot recall 100% the name of the service writer because i was so aggravated after this i just wanted to leave. however i can say he sits at the third desk from the north end of the service area and the last name started with a P. More
by ducatislave
Employees Worked With
Ryan Prellop
February 28, 2015
Our sales consultant Mike S. was amazing! He knew we had a hard time at previous dealerships and was straightforward with all of the information we required. He listened to our needs and was a He knew we had a hard time at previous dealerships and was straightforward with all of the information we required. He listened to our needs and was able to get us the car we wanted with no hagle. I would reccomend this dealership to anyone and everyone. Top quality service and people. Other dealerships do not compare to Mike and the team at Don Hewlett Chevrolet. More
by itzelabby
Employees Worked With
Mike Stephens
February 28, 2015
Love my truck! I needed a newer vehicle. I had a 99, my heart wasn't really into buying another vehicle. I emailed several dealers. Some did not respond, a few sent I needed a newer vehicle. I had a 99, my heart wasn't really into buying another vehicle. I emailed several dealers. Some did not respond, a few sent me vehicles I was not looking for. Brandon Luther sent me a great email. When I told him my heart was not in it. He was very nice about it but still me pics. I set up a time to go look at a 2011, drove the truck and loved it. I looked at other vehicles and went back and bought this truck. He got me exactly what I wanted and beat the interest rate my bank offered. He did not try to up sale me, they were not pushy, and they let me take my time. Brandon was great, he is a very nice guy! I feel like I am driving in total luxury now. Will buy one more truck in a couple of years and I will definitely go to Brandon again. More
by LisaM
Employees Worked With
Brandon Luther
