
Don Hewlett Chevrolet Buick
Georgetown, TX
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2010 Cobalt Recall and service Service was completed quickly and efficiently. We had a recall on our 2010 Cobalt. Since we moved back to the area from Houston, I called and schedu Service was completed quickly and efficiently. We had a recall on our 2010 Cobalt. Since we moved back to the area from Houston, I called and scheduled the work. Unlike the dealer in Houston, my call was handled quickly and service was scheduled quickly. I had called a dealer in Houston to give them our VIN number as soon as I received the recall notice. I waited several months for them to call and they never did. One call to Don Hewlett Chevrolet when we moved was all it took. Even though they are a large dealer, they have no issues with taking care of people on a very PERSONAL level. In addition, the Cobalt had some issues since we had replaced the battery and those issues were resolved during the recall service at a very minimal cost. I am extremely pleased with the service I received. More
Once in a Lifetime Special Event We can't thank Jeff Sawisch and the Don Hewlett dealership enough for the awesome experience they provided us. My wife and I purchased a used Jeep Wr We can't thank Jeff Sawisch and the Don Hewlett dealership enough for the awesome experience they provided us. My wife and I purchased a used Jeep Wrangler that was in excellent condition for our daughter who was getting her first car. After secretly purchasing the Jeep Jeff Sawisch offered to put the Jeep in the showroom with a big red bow on the hood. Two days after Christmas we took our daughter in to "test drive" some used cars. While allegedly getting paper license plates for another car we allowed our daughter to sit in what she referred too as a "really cute Jeep." Upon doing so she found a card inside that explained the Jeep was hers! We not only got a great deal on a great Jeep, we also got the memory of lifetime. The experience truly was a once in a lifetime event. The Keesey Family - Round Rock, Texas More
Great experience I purchased a 2015 Buick Enclave and Jeff was my salesman. He was very professional and didnt waste time on showing me cars that I was not interested I purchased a 2015 Buick Enclave and Jeff was my salesman. He was very professional and didnt waste time on showing me cars that I was not interested in, unlike other dealerships. He showed great customer service. More
My Buick Enclave buying experience at Don Hewlett Jason Luther at Don Hewlett Buick contacted us immediately following our internet inquiry and was very straight forward throughout the whole process. Jason Luther at Don Hewlett Buick contacted us immediately following our internet inquiry and was very straight forward throughout the whole process. Even though we are from the Katy Texas area, we were so impressed with Jason's dedication and honesty with us that we were willing to buy from a dealership 180 miles away. There were some issues with obtaining our vehicle from another dealership, but not to the fault of Don Hewlett's dealership. Jason put forth all efforts to make it a very positive experience and get us the vehicle we wanted. We will definitely recommend Jason Luther and Don Hewlett to any friends that are in the market for a new vehicle. Beverly and Roger Cline Katy, Texas More
Truck buying experience with Jason Luther While using USAA's auto purchase service to purchase a Chevy Silverado 1500, Jason Luther contacted me with a deal I felt was to good to be true. I to While using USAA's auto purchase service to purchase a Chevy Silverado 1500, Jason Luther contacted me with a deal I felt was to good to be true. I told him over the phone that i was on my way to the dealership. He said he would have the vehicle ready for me to look at when i got there. Jason was man of his word. The price was as advertised. I have purchased numerous vehicles in my lifetime so I can easily say that this was the least stressful experience I have had. There was nothing hidden. Jason explained every detail clearly and patiently. I will be recommending him to all my friends and associates. More
horrible car experience do not buy from this dealership the used car department sold me a certified vehicle which had bald tires one of the tires was worn all the way down to a wire on the inside of it. I l the used car department sold me a certified vehicle which had bald tires one of the tires was worn all the way down to a wire on the inside of it. I looked up all their certified checks which the checks included the tires. I called the dealership one week after I discovered the two tires and they said bring the car in and we will replace the tires. When I finally got a chance to take the car to the dealership they said they were not going to replace the tires and this was after I bought the wheel and tire warranty for the vehicle they still did not replace the tires. I have bought many cars admini dealerships before and all of them have put brand new tires on the used cars. do not buy from this dealership there used car department are scammers and their customer service is terrible. I am telling all my friends and relatives and everybody I know not to buy a vehicle from this dealership. Very dissatisfied. More
Awesome Customer Service My husband and I bought a silver 2015 Tahoe LS on January 2, 2015. This particular day was unusually busy for the dealership, but Mr. Jason Luther and My husband and I bought a silver 2015 Tahoe LS on January 2, 2015. This particular day was unusually busy for the dealership, but Mr. Jason Luther and the entire staff at Don Hewlett couldn't have been more nicer and considerate of our needs and wants. They made us feel as if we were the only couple in the dealership buying a vehicle that day, when each sales person was dealing with at least 4 customers simultaneously. We walked away feeling like family instead of feeling like a customer or a number. The entire staff went beyond any other Chevrolet dealership we have dealt with in the past; and there have been many. we were floored to find out they offered 24/7 help on the new features of the 2015 vehicles with just a phone call to our representative; forever! That is unheard of. Love, love the OnStar app for the I-phone. We were also impressed with the 24/7 Roadside Assistance, an awesome warranty package that fixes dents and flats, 2 years of free oil changes, complimentary loaner vehicles and a shuttle service to the outlet mall and back when you car is being worked on, if needed. What more could a girl ask for? We will buy all our future vehicles from Don Hewlett. What an impressive experience on customer service. Respectfully, Jaime and Regina Martinez 01/02/2015 More
Chevy Truck 3500HD Purchase I must say, this was the best experience I've ever had buying a vehicle. My wife even commented on the hospitality the ease of purchase. Our Sales Rep I must say, this was the best experience I've ever had buying a vehicle. My wife even commented on the hospitality the ease of purchase. Our Sales Rep, Phillip Davis, did an outstanding job. No pressure sales and no hassle price. You just can't beat that. He even delivered our truck with floor mats :) What an awesome Sales Rep you have Mr. Hewlett..... Extremely Satisfied Customers, Mike & Judy Negus Round Rock, Texas More
Chevy Truck Purchase Jeff did a great job selling me the truck and made the whole new car purchasing process an enjoyable one. He was personable, friendly, and extremely h Jeff did a great job selling me the truck and made the whole new car purchasing process an enjoyable one. He was personable, friendly, and extremely helpful. I would definitely recommend him to new customers looking to buy. Thanks Jeff! More
Best Chevrolet Dealer I have had the chance to work with. I chose Don Hewlett Chevrolet to handle a GM repurchase event based on the reviews the dealer has received from past and current customers. So far, I I chose Don Hewlett Chevrolet to handle a GM repurchase event based on the reviews the dealer has received from past and current customers. So far, I understand why this dealer receives the ratings that it does. It is by far the best Chevrolet Dealership I have had the chance to work with. I have owned Chevrolet trucks for years and worked with many related Chevrolet dealers. This one by far is the most helpful, friendly, and professional dealer I have worked with. I have several dealers in my area that are much closer, but I will make the drive (45 min) to Don Hewlett just for the professionalism and courtesy they extend to their customers. Thus far I have been very pleased with sales, service, and parts departments. I will continue to do business with this dealership. I can see why they are the 2014 Chevy dealer of the year for the state of Texas. More