Don Hewlett Chevrolet Buick

Dealership did not honor the price as advertised This would have been my second vehicle purchased here. First one was a 2010 Z71. Went to the dealership to purchase a 2014 Silverado which I found on This would have been my second vehicle purchased here. First one was a 2010 Z71. Went to the dealership to purchase a 2014 Silverado which I found on the internet advertised for $29,000. I found the vehicle on the lot then went in the building to find a salesman. When I told him which vehicle I was interested in he let us take it for a test drive. We sat with him and he linked to the website and said it was a great price for the truck with a number of rebates and incentives. After I said I would like to purchase the vehicle he went to the sales manager and came back and said the vehicle was now $38,000. Additionally, they will REALLY "low ball" your trade without anyone physically looking at your trade-in. They also added $3000 to my amount owed on my trade-in and I guess they didn't think I would really look at the numbers. I didn't get a chance to meet the manager but it seemed like real shady business while I was there and will not be returning to the dealership nor will I recommend this dealership to anyone else. More

Purchase Experience I had requested information on a Suburban on Tues Oct. 8th and almost immediatedly Aric called my house and scheduled an appointment for the next day. I had requested information on a Suburban on Tues Oct. 8th and almost immediatedly Aric called my house and scheduled an appointment for the next day. He called and confirmed the day of the appointment so that he could have the vehicle ready and so he could be waiting for us. He was very knowledgeable about the vehicle when he took us on the test drive. We ended up buying it. I have bought many vehicles in the past and I have to say that this was one of the best experiences with a salesman that I have ever had. Keep up the great work Aric!! More

A+ for the Service Department When I called about my windshield wiper motor dying, Mary was so helpful in setting up an appointment that meshed with my having to work in the Round When I called about my windshield wiper motor dying, Mary was so helpful in setting up an appointment that meshed with my having to work in the Round Rock office. She made sure I received a shuttle ride to the office so they could have my car all day--it was a busy Friday. Bob, the shuttle driver, was so nice and got me to the training session in plenty of time while driving very well in the I-35 traffic. Mary called late in the day to let me know that the mechanic (I don't know his name) had to order the part and that there would be a vehicle for me to use over the weekend. Bob, shuttled me back to the dealership safely in miserable traffic--he is very nice. They got me into the car very quickly. The service dept. did a great job of getting my car ready on Monday and I headed in after work. I had a nice chat with Valerie (I believe that is her name) at the shuttle desk while waiting for my Equinox to be brought around. I want to commend your entire service department. My car didn't look as though anyone had touched it other than myself. The wipers work beautifully---and quietly now. Now I know that my first experience with my free oil change was the norm for Hewlett--friendly, expert and timely. Thank you so much. Sheran Johle More

Purchase Experience Lee Dickie was very helpful, knowledgeable and friendly. He made us feel good about our decision to buy a Chevrolet Cruise for our daughter. Lee pro Lee Dickie was very helpful, knowledgeable and friendly. He made us feel good about our decision to buy a Chevrolet Cruise for our daughter. Lee provided detail information on the car, warranty, Don Hewlett's service department. He also demonstrated all the electronic controls and helped us set up our OnStar account. It was a quality experience all around and would recommend Don Hewlett and Lee Dickie to our friends. More

True southern hospitality! We had the best buying experience at Don Hewlett! Ronnie was so great at getting us what we needed, and everyone we worked with was just so friendly, We had the best buying experience at Don Hewlett! Ronnie was so great at getting us what we needed, and everyone we worked with was just so friendly, helpful, and welcoming. It's refreshing to see that true southern hospitality still exists and we will definitely be back for future vehicle purchases! More

2014 Chevy Silverado I was in need of purchasing a new vehicle. I had delt with Jason Luther before as he had helped my son and his wife in the purchase of their vehicle. I was in need of purchasing a new vehicle. I had delt with Jason Luther before as he had helped my son and his wife in the purchase of their vehicle. Jason is very professional and friendly. I felt that he went above and beyond in explaining what the truck had to offer and made some suggestions as to get all that we wanted and things that he felt would better perform for our needs. All the employees that we came in contact with while we were there showed us courtesy and offered to help and assist with anything we wanted. I was very pleased with the purchase and would certainly recommend this dealership to my friends. Great bunch of guys!! More

Love, love, love our new car!! My wife and I came I looking at used cars and Brandon listened to our needs and desires and through what we told him was able to get us into a brand n My wife and I came I looking at used cars and Brandon listened to our needs and desires and through what we told him was able to get us into a brand new car for less then we had planned to spend. All we can say is this was an awesome experience all around. We will for sure be back. Again from our family to yours, thank you!!! More

Effortless drive and purchase ! My 2014 Buick Verano effortless to drive and so was the purchase. The staff here was spot on! Jeff my salesman made it so simple as well as the Allsta My 2014 Buick Verano effortless to drive and so was the purchase. The staff here was spot on! Jeff my salesman made it so simple as well as the Allstate insurance man Marcus who was available right there to make sure I was covered on the drive home. Cory the "Accessories Man" read my mind and made a prompt appointment with me to have my Verano windows tinted. The finance manager Jeff was so informative and pleasant and really worked his magic to get me a great price! This dealership really has it together! Big selection., great caring staff! They have great coffee too !!! Highly recommend this dealership! Thank you all for a great experience! Sincerely, Gracie Amici More

Great Experience My husband and I had researched the Buick Encore online. We went to another dealership to test drive the car. They whole experience was uncomfortable. My husband and I had researched the Buick Encore online. We went to another dealership to test drive the car. They whole experience was uncomfortable. The minute we walked in Don Hewlett, Ronnie made the whole process of buying the car easy. He and Trey got us into the Encore Convenience for the same price that the other dealership wanted for the Encore Base. We will definitely buy our next car at Don Hewlett Georgetown. Thanks~ Marty and Christi More

The best of the best Just purchased our 3rd Silverado from Jason Luther and Don Hewlett. Jason is as honest and straightforward as they come. Wouldn't buy from anyone or a Just purchased our 3rd Silverado from Jason Luther and Don Hewlett. Jason is as honest and straightforward as they come. Wouldn't buy from anyone or anywhere else. They are the best of the best. Hands down! The Parker's- Austin, Texas More