
Don Hewlett Chevrolet Buick
Georgetown, TX
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Steve went above and beyond to sale me this truck. He had it delivered to my house and worked very hard to seal the deal. I'll come to him first for my next truck. it delivered to my house and worked very hard to seal the deal. I'll come to him first for my next truck. More
It was a pleasure working with Jason Luther and all employees of Don Hewlett. As a recent widow I was very concerned about purchasing a car. Jason never pushed me or pressured me, quite the opposite. H employees of Don Hewlett. As a recent widow I was very concerned about purchasing a car. Jason never pushed me or pressured me, quite the opposite. He told me to take time. I was so confident he would do the very best for me that I only would buy a car from him I am very happy with my car and the buying process at Don Hewlett More
I would consider myself an educated and experienced car buyer. I know how the process works and I know what to expect to deal with (shuffling money between financing/sales prices/trade in, add ons, high pr buyer. I know how the process works and I know what to expect to deal with (shuffling money between financing/sales prices/trade in, add ons, high pressure tactics, "I have to ask my boss", "sorry, not on THAT vehicle", etc) when a dealer is involved. Despite that, I chose a dealer when looking for my used truck because I was willing to put up with the process to get a pre-owned warranty (and the peace of mind it entails). I have to say that my (low) expectations were NOT met at Don Hewlett Chevrolet... actually the purchase process there completely changed my idea of what a car purchase from a dealer can be like. Wayne Erickson is an excellent employee. He was patient, knowledgeable, attentive and a great listener. He didn't focus on telling me what he wanted to sell me, he wanted to hear FROM ME what I was looking for, and why. Then we worked together to find the right vehicle for my needs. There was NO pressure to close on the deal at any time, I (the customer) chose the pace and direction of our time together. He extended our test drive to show me the truck's suspension performance on a broken road when I voiced concern about it. He explained the subtle features and details of the trucks they had in stock, and he kept talking the talk about how the Hewlett dealerships and organization are different and special. At first I assumed it was corporate boilerplate that he was trained to spout off to all potential customers... but he kept up the message and I started listening and observing it myself. I met several other salemen and a finance guy, and gently tested them to see if Wayne's message held up. Without exception, EVERY SINGLE EMPLOYEE that I came in contact with at Don Hewlett Chevrolet quietly resonated the same message... Don Hewlett Chevrolet IS different. The difference is in the people and the way they do business. The sales and finance staff really do seem to care most about the customer's satisfaction (and not just their commission). Everyone was well informed and aligned in their corporate message, and surprisingly laid back. The used vehicle selection is quite extensive, and their new vehicle area is just filled with hundreds of vehicles. The showroom is very nicely laid out and impeccably clean. The finance department was able to significantly beat my credit union's rate, and offered me a solid warranty extension at a very reasonable price. I am thrilled with my low mileage, excellent condition used truck, and I'd recommend Don Hewlett to anyone in the market for a new or gently used vehicle. More
Don Hewlett is amazing! We had such an amazing experience from Sam, Cory and Matt! It was so good, we actually ended up going back for more accessories on our new truck! I can not express how much we enjoy t from Sam, Cory and Matt! It was so good, we actually ended up going back for more accessories on our new truck! I can not express how much we enjoy this group of guys! The entire process was so easy and I never felt like just another customer, they made us feel like we were the only ones there! We will definitely be returning for all our future vehicles! Thank you all! Shelby and Amanda Elson More
Buying a new car for me is a dreaded, labored ordeal. I don't look forward to playing the game and dealing with the typical pushy car salesperson who continually converses with his manager for prices and d don't look forward to playing the game and dealing with the typical pushy car salesperson who continually converses with his manager for prices and deals. To my surprise and delight, Brandon Luther did not fit any of those attributes of that salesperson I loathe. He listened to my wants & needs and took into account the research I presented. After spending a good deal of time talking and learning about the car I was interested in, I knew that I would buy a car from Brandon instead of my 3 other options. Not only did he give me a very good price on my future car; the trade-in value offered on my current car was better than other quotes. Unfortunately, Brandon was in a meeting when my husband and I returned to purchase our car. This gave us the opportunity to work with other salespeople in his quad. Without a doubt, Jason Luther and Mike Stephens were both as sincere as Brandon. We also decided to finance through GMC since Buddy Shepperd presented us with a great rate. Customer service at Don Hewlett is a high priority which I truly appreciate. I will highly recommend buying a car through Brandon Luther or any of Don Hewlett’s salespeople. Thank you for making a dreaded ordeal into a very easy and friendly one. Lisa and Richard Allison More
I was very pleased with the purchase of my Silverado. The salesman,Ronnie Bradford, was very pleasant to deal with. I made several visits with him before making my choice, and he was always eager to hel The salesman,Ronnie Bradford, was very pleasant to deal with. I made several visits with him before making my choice, and he was always eager to help and answer my questions. the overall dealership experience was great. More
We would like to thank Jeff Sawisch for helping us with the purchase of our 2015 Chevrolet Tahoe. Jeff was and is such a great salesman. He is very honest, friendly and treated us with great respect. We the purchase of our 2015 Chevrolet Tahoe. Jeff was and is such a great salesman. He is very honest, friendly and treated us with great respect. We will continue to buy from him and will definitely send others to buy from him. The Taylor's (Mike, Peggy and Seth) More
Shawn Hensley was very friendly and was willing to work with us about the purchase price on our new 2014 Chevrolet Equinox. It was a very pleasant experience to deal with someone like Shawn and the other with us about the purchase price on our new 2014 Chevrolet Equinox. It was a very pleasant experience to deal with someone like Shawn and the other employees we talked to at the Don Hewlett Dealership. Everyone was very helpful. We will definitely recommend Shawn Hensley at this dealership to our friends and family. More
When I arrived at Don Hewlett Chevrolet Buick I was met by sales rep Bruce Haist. He immediately greeted us (my daughter and myself) with a warm smile and a handshake. From there we started looking and th by sales rep Bruce Haist. He immediately greeted us (my daughter and myself) with a warm smile and a handshake. From there we started looking and then test drove a demo model of the vehicle I was looking to purchase. We then went to his office and signed and filled out some paperwork to get the deal started for purchase. Tony Edgington came by to say hello (he was the person who helped me in 2005 to purchase my Buick Rendezvous) and it was very nice to see him again. My experience was phenomenal and super pleasant. Oh yes...I can't forget Jeff Graziopleni in Finance. He was super too and really very pleasant to work with. He explained everything as he went along and the timing was perfect. The whole experience was really fantastic and not stressful like I know some dealerships are. Thank you to everyone at Don Hewlett Chevrolet Buick....I would and will definitely recommend you to my friends who might be in the market for a new or used vehicle. More