
Don Hewlett Chevrolet Buick
Georgetown, TX
Filter Reviews by Keyword
By Type
Showing 2,235 reviews
I have purchased about 10 vehicles from the Don Hewlett Dealership in Georgetown, TX. Tony Edgington and Ronnie Bradford have helped me on numerous occasions to purchase vehicles for me and my entire fami Dealership in Georgetown, TX. Tony Edgington and Ronnie Bradford have helped me on numerous occasions to purchase vehicles for me and my entire family. I have purchased new and certified pre-owned vehicles from both of them for many years. I sincerely appreciate the personal treatment I receive from them and any of the other staff member they put me in front of whether it be in sales, service, accessories or finance. Their commitment to ensuring I purchase the right vehicle of me or one of my family members is unprecedented. I never feel pressured to "buy now" and I am always given the necessary time I need to study each purchase and to be sure I am making a good decision so that I am satisfied with my final decision. Cory Reedy is very accommodating, knowledgeable and helpful when I consider accessories for the vehicles I purchase. Karl Hoehn works on my behalf to always find the best financing options and I never feel pressured to purchase anything that isn't right for my family. More
BRANDON WAS VERY REFRESHING TO BE AROUND AND DID NOT TRY TO FORCE A VEHICLE ON ME. HE ASKED WHAT I WAS LOOKING FOR AND WHAT PRICE RANGE. I TOLD HIM HOW MUCH I HAD TO SPEND WITH A TRADE-IN AND THE POOR GUY TO FORCE A VEHICLE ON ME. HE ASKED WHAT I WAS LOOKING FOR AND WHAT PRICE RANGE. I TOLD HIM HOW MUCH I HAD TO SPEND WITH A TRADE-IN AND THE POOR GUY HAD TO WORK EXTREMELY HARD TO GET IT FOR ME, EVEN MISSING HIS DAUGHTER'S BIRTHDAY PRE-PARTY THEY HAD SCHEDULED THAT EVENING. EXCELLENT SALESMAN, GREAT ASSET TO HEWLETT AND I WILL BUY FROM HIM AGAIN!! THANK YOU BRANDON, LINDA PEARSON More
This was the best experience I have ever had when looking to but a new vehicle. I was looking for a Tahoe (2014) with a certain spec. Contacted 6 or 7 Chevy dealerships in the Metroplex and Central Texas. to but a new vehicle. I was looking for a Tahoe (2014) with a certain spec. Contacted 6 or 7 Chevy dealerships in the Metroplex and Central Texas. None had what I was looking and if they were going to trade to get their vehicle they were not right on their pricing. I contacted Hewlett thru a chat session and subsequently received an email from Brandon Luther. Best car salesperson I have ever encountered. Professional, great product knoeledge and great great followup after the sale. We own 9 Chevy vehicles in the business (7 half-ton pickups and 2 Tahoes) and are located 70 miles north of Hewlett Chevrolet but they make it easy to do business with them so the distance is not a problem. I wouldn't think of using another Chevy dealer in the future. More
It was a pleasure working with Jason Luther and all employees of Don Hewlett. As a recent widow I was very concerned about purchasing a car. Jason never pushed me or pressured me, quite the opposite. H employees of Don Hewlett. As a recent widow I was very concerned about purchasing a car. Jason never pushed me or pressured me, quite the opposite. He told me to take time. I was so confident he would do the very best for me that I only would buy a car from him I am very happy with my car and the buying process at Don Hewlett More
Steve went above and beyond to sale me this truck. He had it delivered to my house and worked very hard to seal the deal. I'll come to him first for my next truck. it delivered to my house and worked very hard to seal the deal. I'll come to him first for my next truck. More
I would consider myself an educated and experienced car buyer. I know how the process works and I know what to expect to deal with (shuffling money between financing/sales prices/trade in, add ons, high pr buyer. I know how the process works and I know what to expect to deal with (shuffling money between financing/sales prices/trade in, add ons, high pressure tactics, "I have to ask my boss", "sorry, not on THAT vehicle", etc) when a dealer is involved. Despite that, I chose a dealer when looking for my used truck because I was willing to put up with the process to get a pre-owned warranty (and the peace of mind it entails). I have to say that my (low) expectations were NOT met at Don Hewlett Chevrolet... actually the purchase process there completely changed my idea of what a car purchase from a dealer can be like. Wayne Erickson is an excellent employee. He was patient, knowledgeable, attentive and a great listener. He didn't focus on telling me what he wanted to sell me, he wanted to hear FROM ME what I was looking for, and why. Then we worked together to find the right vehicle for my needs. There was NO pressure to close on the deal at any time, I (the customer) chose the pace and direction of our time together. He extended our test drive to show me the truck's suspension performance on a broken road when I voiced concern about it. He explained the subtle features and details of the trucks they had in stock, and he kept talking the talk about how the Hewlett dealerships and organization are different and special. At first I assumed it was corporate boilerplate that he was trained to spout off to all potential customers... but he kept up the message and I started listening and observing it myself. I met several other salemen and a finance guy, and gently tested them to see if Wayne's message held up. Without exception, EVERY SINGLE EMPLOYEE that I came in contact with at Don Hewlett Chevrolet quietly resonated the same message... Don Hewlett Chevrolet IS different. The difference is in the people and the way they do business. The sales and finance staff really do seem to care most about the customer's satisfaction (and not just their commission). Everyone was well informed and aligned in their corporate message, and surprisingly laid back. The used vehicle selection is quite extensive, and their new vehicle area is just filled with hundreds of vehicles. The showroom is very nicely laid out and impeccably clean. The finance department was able to significantly beat my credit union's rate, and offered me a solid warranty extension at a very reasonable price. I am thrilled with my low mileage, excellent condition used truck, and I'd recommend Don Hewlett to anyone in the market for a new or gently used vehicle. More
Don Hewlett is amazing! We had such an amazing experience from Sam, Cory and Matt! It was so good, we actually ended up going back for more accessories on our new truck! I can not express how much we enjoy t from Sam, Cory and Matt! It was so good, we actually ended up going back for more accessories on our new truck! I can not express how much we enjoy this group of guys! The entire process was so easy and I never felt like just another customer, they made us feel like we were the only ones there! We will definitely be returning for all our future vehicles! Thank you all! Shelby and Amanda Elson More
Buying a new car for me is a dreaded, labored ordeal. I don't look forward to playing the game and dealing with the typical pushy car salesperson who continually converses with his manager for prices and d don't look forward to playing the game and dealing with the typical pushy car salesperson who continually converses with his manager for prices and deals. To my surprise and delight, Brandon Luther did not fit any of those attributes of that salesperson I loathe. He listened to my wants & needs and took into account the research I presented. After spending a good deal of time talking and learning about the car I was interested in, I knew that I would buy a car from Brandon instead of my 3 other options. Not only did he give me a very good price on my future car; the trade-in value offered on my current car was better than other quotes. Unfortunately, Brandon was in a meeting when my husband and I returned to purchase our car. This gave us the opportunity to work with other salespeople in his quad. Without a doubt, Jason Luther and Mike Stephens were both as sincere as Brandon. We also decided to finance through GMC since Buddy Shepperd presented us with a great rate. Customer service at Don Hewlett is a high priority which I truly appreciate. I will highly recommend buying a car through Brandon Luther or any of Don Hewlett’s salespeople. Thank you for making a dreaded ordeal into a very easy and friendly one. Lisa and Richard Allison More