
Don Hewlett Chevrolet Buick
Georgetown, TX
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My car buying experience with Don Hewlett was truly an enjoyable experience for me from the get go. I can’t say enough about the entire staff at Don Hewlet! Wayne and Karl made the closing process painl enjoyable experience for me from the get go. I can’t say enough about the entire staff at Don Hewlet! Wayne and Karl made the closing process painless and FUN! I even enjoyed the music choices by Kent while we signed the papers. I was not looking forward to the car buying experience and must admit I went into it with the stereotypical attitude – but this experience was far from stereotypical. I actually look forward to the next purchase. Wayne never pressured me into a vehicle that was more than I needed and he never pushed me to "close" and settle for something just because they had it on the lot. He made certain to find the exact car I wanted and brought it in for me to his lot. Karl was very knowledeable about the entire finance process and made sure we understood what we were signing and didn't give more information than we needed. He never once pushed us to purchase additional items that did not make sense for us or that we weren't interested in. He truly made us feel comfortable and welcomed any questions or concerns we had throughout. Thanks again, Wayne and Karl!!!!!!!! More
Once again a delightful experience with Don Hewlett Dealership. Lee Dickie is a wonderful honest salesman with no high pressure which always wins me over with car salesmen. My daughter and I had been Dealership. Lee Dickie is a wonderful honest salesman with no high pressure which always wins me over with car salesmen. My daughter and I had been to the dealership earlier in the year to just peek at Buicks and Lee approached us and told him "just looking" and he accepted that and gave us brochures of Buicks and low and behold I misplaced or lost his business card and just remembered he was from Temple and when I walked into the dealership on Dec. 30th I asked the receptionist and Lee was in his office. Was thrilled and we struck a deal. I had purchased a Kia Sorento when they had that dealership and was quite happy with service and then when Saturn went out of business in Austin I patronized Hewlett service and was very pleased. I traded in a 2008 Saturn Vue on my new Buick and I feel like I am going to enjoy my new Verano. More
We were very pleased with the service we received while purchasing our new Chevrolet Silverado at Don Hewlett. Jeff Sawisch made the process very smooth and convenient. He spent a lot of time finding the purchasing our new Chevrolet Silverado at Don Hewlett. Jeff Sawisch made the process very smooth and convenient. He spent a lot of time finding the truck we wanted with all the options we were requesting. We felt very comfortable working Jeff and will definitely be purchasing our next vehicle through him and the Don Hewlett team. Thanks, Jeff, for making our purchase pleasurable. Kenneth & Elisabeth Cargal More
My salesman was Lee Dickie assisted by J.D. and Mike and My salesman was Lee Dickie assisted by J.D. and Mike and all 3 of them helped me select the truck I wanted. I was not even sure I wanted another truc My salesman was Lee Dickie assisted by J.D. and Mike and all 3 of them helped me select the truck I wanted. I was not even sure I wanted another truck but Lee was very patient and let me test drive several other vehicles in several days. Because of this, Lee helped me pick out the right vehicle for me and we both discovered that even the 2014 Silverado LT has features that my earlier more expensive 2012 Silverado LTZ had so I was able to stay within my budget and continue to enjoy a rearview camera, bluetooth for phone, locking differential, towing package, remote vehicle starter which also works with an OnStar app and overall a better truck to fit my needs all without breaking the bank. I'm sure this new truck will last me many years but when I am ready to buy another one, I will definitely return to Hewlett Chevrolet and ask for Lee. - David B. Lewis (Hutto, TX) More
As this was my first time buying a new car since becoming a widow, I was very nervous & overwhelmed at the thought of doing it, but Jason put me at ease & made it a great experience & actually fun! Everyone a widow, I was very nervous & overwhelmed at the thought of doing it, but Jason put me at ease & made it a great experience & actually fun! Everyone was so friendly & made me feel at home at the dealership. Wow, it felt so good driving home in my new Equinox last night! Thanks so much Jason for getting me through the process & I feel confident that if I need help, you & the dealership will be there for me. Thanks again, Katherine Findeisen More
I purchased my used impala 9 months ago here recently it started stalling out on me. Logically I decided the best thing to do would be to take it into the shop seeing as I have an extended warranty. I dropp started stalling out on me. Logically I decided the best thing to do would be to take it into the shop seeing as I have an extended warranty. I dropped my car off and a day later a service technician called me and advised they could find no issues with my car, they recommended a fuel injector cleaning which is part of preventative maintenance. It being Christmas time I reluctantly agreed. A day later the foreman of the shop called to let us know that it was actually the Transmission going out they had to completely rebuild my transmission. Now it’s Christmas Eve and I got stuck flipping a 150.00 of preventative maintenance that was not really necessary at this time. To say the least I feel as if I was taken advantage and definitely would not recommend anyone taking their vehicle here, I regret purchasing from a company that is looking to take advantage of people especially this time of year. Previously I had a similar issue with a automatic window not working after only having the vehicle 3 months I had to send in my car on 3 different occasion's to finally get the issue resolved. I definitely would put my name on the waiting list on at a different dealership next time I am acquiring service rather than taking my car into a shop that cannot pin point and issue at my own expense. More
Recently my wife and I purcahased our 2014 Chevy 2500 HD Silverado 4X4; the purchasing transaction was very hassle free with no purchase pressure. The employees at Don Hewlett Chevrolet were very friendly, Silverado 4X4; the purchasing transaction was very hassle free with no purchase pressure. The employees at Don Hewlett Chevrolet were very friendly, professional, and knowledgable of the vehicle. The employees at Don Hewlett Chevrolet should be commended for their excellent customer service. I would recommend this dealership to anyone looking to purchase a vehicle who wants excellent customer service, a large selection of vehicles, and a fair purchase price. Our salseman Jason Luther will be highly recommended to our friends and family. More
Jason Luther and the team at Don Hewlett Chevrolet are exceptional. Jason Luther is not what you would expect from a stereotypical car salesman. Jason works very hard to ensure that you get what you need exceptional. Jason Luther is not what you would expect from a stereotypical car salesman. Jason works very hard to ensure that you get what you need and want. It seems to me that he is more concerned with ensuring his customers are taken care of than with making a buck. That is why I will never buy from anyone else. Additionally, the finance staff and service staff at Don Hewlett are outstanding. I have never had a negative experience with Don Hewlett Chevrolet. Let me put it another way. I am a die hard Chevy fan and always have been. However, if tomorrow Jason Luther and Don Hewlett Chevrolet became Ford dealership.............I'd start buying Fords. More