Don Hewlett Chevrolet Buick

I started this process through a Google search for a Toyota 4Runner and I found this dealer who had what I was looking for. Through the website they had a chat function which I used to verify a couple o Toyota 4Runner and I found this dealer who had what I was looking for. Through the website they had a chat function which I used to verify a couple of questions that were not in the description of the vehicle. I received an email from Mike asking how he could help and how I would like to work with him. He was responsive throughout the day and into the evening. They appraised my car site unseen and we began the process. I made an appointment to drive down from Waco the next day. On my way down - We had already began everything we needed to move as quickly as we could after I test drove the vehicle and they appraised mine. It was a Saturday morning - Football was playing, hot pizza was there for everyone and the staff was extremely friendly and having fun! Mike was extremely helpful, friendly and made the process the best buying experience I've ever had with a sales person and with a dealer. He didn't act like a "car salesman" which says a great deal about him and his character. The finance manager, Carl was also great - friendly, quick and saved me quite a bit of money with shopping around for the best interest rate. I have and will continue to recommend the wonderful customer experience that I had with not only the dealership but Mike and Carl. Thanks guys for reminding me what value is all about! More

Brandon responded quickly to my on-line inquiry regarding a vehicle I identified through the inventory search capabilities of Edmunds.com. That particular vehicle had already been sold, so I stopped conside a vehicle I identified through the inventory search capabilities of Edmunds.com. That particular vehicle had already been sold, so I stopped considering buying from Don Hewitt at that point. However, Brandon kept in contact with me via phone and email messages in a way that communicated that he was interested in serving my needs. I did not feel like I was being "stalked" as I have felt with other sales personnel. As I started considered slightly nicer vehicles and couldn't find exactly what I wanted in the Dallas area, I considered broadening my search to include Don Hewitt due to my positive contacts with Brandon. He consistently responded to my stated wishes and needs, and did not attempt to push a solution that did not fit. As a result, I decided to rent a car (one-way) and come to Georgetown, 95% certain I'd close the deal once there. Brandon came in on his day off and stayed in contact with me as I drove down, agreeing to assist me to get the rental car to the nearest Hertz office (in Roundrock). Brandon personally made certain the car was spotless before delivery; completing a final bit of the clean-up, himself, so I wouldn't have to wait for other personnel. This was particularly helpful, as I was eager to close the deal and get back north for an evening commitment. When I asked if a soft drink was available, Brandon bought one for me from the machine. Brandon helped me understand how the controls and features worked on my Sonic, including assisting me to link my iPhone to the MyLink radio. I'm 60 years old and not as facile with the electronics as younger customers, I suspect. Therefore, I appreciated the time Brandon took to understand how to execute the functions most relevant to me. Finally, Brandon led me to the Hertz office in Roundrock. I would not have found it easily, alone. Overall, this purchase was easier and less stressful than any vehicle purchase in several decades; and I've had more than a few in those years. I can usually sense the values of the owner(s) and/or top management of an organization by the way the staff treats its customers. Everyone with whom I had contact at Don Hewitt (receptionist, other sales staff, Karl and, of course, Brandon) clearly represented values from "the top" that clearly stated, "We take care of our neighbors!" I'm a little unusual in that I'll travel a bit to get exactly what I want. Nonetheless, I will recommend Brandon and the Don Hewitt dealership whenever I have the opportunity. Bob Burford More

I had a wonderful experience with Don Hewlett Chevrolet. The entire process went very smoothly and quickly. I have been eyeing the Chevy Tahoe for a while, but have put off car shopping due to past horri The entire process went very smoothly and quickly. I have been eyeing the Chevy Tahoe for a while, but have put off car shopping due to past horrible customer experiences. I am so glad I finally made the leap and visited Don Hewlett. I was especially impressed with my salesperson, Jeff Sawisch. He is by far the best with whom I have ever dealt with in purchasing an automobile. I cannot say enough great things about him! Jeff is an honest, down to earth guy who went above and beyond to make my car buying experience worth it. Aside from being very knowledgeable and professional, Jeff was patient with answering all my questions and even went through ever feature of my new SUV after the purchase. I am so thankful I finally found a wonderful sales guy. Five stars in my book! Overall, I am one happy customer. More

Searching for a new Buick, I traveled outside Austin because the sales person at Don Hewlett gave me the confidence that he could guide me through a informed purchase for the new car that would be the b because the sales person at Don Hewlett gave me the confidence that he could guide me through a informed purchase for the new car that would be the best fit for my needs. Jason Luther and all the staff were courteous and helpful through the whole process. The financing was very easy and brief, getting me the lowest rate possible. Overall, the experience was pleasant and never stressful. More

WE love our new Enclave!! Everyone that we have shown it to, have said that they also want one, so you my have a lot of people coming your way. This is my dream car!!!!!!!! to, have said that they also want one, so you my have a lot of people coming your way. This is my dream car!!!!!!!! More

My husband chose Don Hewlett because of the car pro and I am so grateful he did. Originally, my husband sent an e-mail with inquiries and not only did a sales representative respond, but the general manager am so grateful he did. Originally, my husband sent an e-mail with inquiries and not only did a sales representative respond, but the general manager did as well. I showed up to the dealership around 5 pm and was quickly greeted by Donnie, who was fabulous. He listened to my concerns and waited patiently for my husband to arrive. I had my two year old with me and he offered for her to sit on the golf cart so she would be out of the sun. Our dealings with Donnie didn't last long because my husband had already been talking to Lee and I was unaware of that. Donnie was fabulous for the first five minutes and I know if he had been our main sales representative, we would have been just as happy. I cannot say enough about Lee and the service he provided! He was patient, understanding, helpful, and kind. He listened attentively as we told him our wants, budget, and issues with cars we had previously test drove. Not only did he search new inventory for us, but also the used. My husband test drove a car and then we came back in to regroup because the first car just wasn't going to work for me. Then the storm came and he did everything with a smile as he went into the rain to get a different car for us. He sat with us for 3 hours along with our two year old who he treated with as much respect as he did us. He adored her and he enjoyed having her there and that made the experience even more special. I apologized multiple times for keeping him for so long and his attitude about working so long with us was great. Not in a I'm trying to make a sale great, but a genuine I'm here for you and to help you find what is best for you and your family. Not only did we have a chance to talk business, but the personal chit-chat was fabulous. Lee is the exact type of customer we are and we know that he treated us the same way he would want to be treated. Lee was there to answer questions, but also gave us the space to talk when we needed to have a family talk. After making the deal, we headed over to the finance department...the place where people tend to not enjoy. BUT Karl was fabulous! He looked for the best interest rate and was up front about all decisions we needed to make. Once again, I found myself apologizing for keeping them from their families, and Karl had the same attitude as Lee. All he wanted was to help us and get what we needed. Beverages were offered multiple times throughout our visit and even crayons and a coloring book for our two year old! I cannot say enough about the kindness and generosity that was shown to my family and I during the car buying experience from all members of the Don Hewlett team, especially with our two year old! More

I have shopped with Don Hewlett, and more specifically, Lee Dickie at Don Hewlett for my last several new vehicles. I know when I walk in that I will be treated right, offered a reasonable price on my trad Lee Dickie at Don Hewlett for my last several new vehicles. I know when I walk in that I will be treated right, offered a reasonable price on my trade, and a no-hassle great deal on a new vehicle. In fact, I moved to Houston two years ago and passed many dealerships on the way to Georgetown to buy my new 2014 Chevrolet Silverado. On Saturday, I was in and out of the dealership within an hour and a half with a smile on my face and a new truck to drive home in. Thanks to Lee and the Don Hewlett team, my family and I are customers for life. Ernie Worth Houston, TX More

Lee Dickie and the Don Hewlett team were wonderful to work with. After considering my Avalanche purchase for several months, and spending a significant amount of time researching pricing, I found that Do work with. After considering my Avalanche purchase for several months, and spending a significant amount of time researching pricing, I found that Don Hewlett's price beat all others by far. I live in San Antonio, which is 85 miles from the dealership, however after contacting the dealership and working with Lee on both the new vehicle purchase and my trade in, I made the decision to make the trip and buy the truck. The first time I met Lee in person was the day I bought my Avalanche, but I felt like I already knew him well from all the emails we had exchanged. He was wonderful to work with, was very considerate of my time at the dealership, and worked to get me out quickly so I could get back home. I did not feel rushed at any time, instead Lee took time to explain everything to me, answered any questions I had, and did a great job of going over the vehicle with me and all of it's features. This is the first Chevy I've owned, and afer this experience I know it will not be the last. Even though it's a long drive, I would not hesitate to come back to see Lee again the next time I'm in the market for a new car. There are at least 6 or 7 Chevy dealerships in the San Antonio area, but Don Hewlett will be my first choice for my next Chevy. More

It was my first time buy a car and i have been looking for a few days. We went to Don Hewlett because i saw on line they had a care i was looking for. We worked with Jeff Sawisch and he was great! He answ for a few days. We went to Don Hewlett because i saw on line they had a care i was looking for. We worked with Jeff Sawisch and he was great! He answered all my questions and was completely honest with me, and made the whole experience amazing. He wasn't pushing me like i had been at other dealerships i had visited. He made it all an easy deal. I would completely recommend Don Hewlett to anyone. They made my first car buying experience great!! More

We all heave the stereotype of salesman in our head and worry about getting a bad deal. Well dealerships are a business and are in business to make money, it's up to you to decide if you got a good deal. W worry about getting a bad deal. Well dealerships are a business and are in business to make money, it's up to you to decide if you got a good deal. With that said, let me tell you the Lee will always treat you like a person without the dollar signs flashing in front of him. He will always take care of you and treat you with the utmost respect. We all complain about bad service but rarely give credit to the good. I will always go to Lee to buy my vehicle's, new or used. Lee is more than a car salesman to us, he is a friend. As always Lee, thank you for everything to do! Melanie Derks More