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Don Hewlett Chevrolet Buick
Georgetown, TX
2,235 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,235 reviews
August 07, 2013
Much of the purchase experience was done over the phone and via email and Lee was very professional, responsive and made this a painless experience. Very flexible on test drive needs, locating the exact ve and via email and Lee was very professional, responsive and made this a painless experience. Very flexible on test drive needs, locating the exact vehicle and arranging "trade" with another Chevy dealer. Delivery and introduction to vehicle were excellent also. Overall one of best experiences with car purchase and delivery. More
by GLKearl
Employees Worked With
Lee Dickie
August 07, 2013
Mike Cuming was a pleasure to work with. He followed up with us during and after the sale process and made sure all our questions were answered. We bought the vehicle for a 16-year-old girl, and he was ver with us during and after the sale process and made sure all our questions were answered. We bought the vehicle for a 16-year-old girl, and he was very patient in explaining to her the features of her "new" truck when we picked it up. We will certainly contact Mike again when we are ready for our next vehicle(s). More
by lsbeene
August 07, 2013
I had the advantage of knowing what features I required, and which I preferred, before I visited the dealership. Mike Cummings took me to a truck that exactly matched my list. He did not try to "upsell" m and which I preferred, before I visited the dealership. Mike Cummings took me to a truck that exactly matched my list. He did not try to "upsell" me. I returned that afternoon with my wife, and she liked it, too. The price was MSRP with some discounts, and no "availability" charge, which pleased us very much. The business manager made the paperwork process quick and to the point, and I had no feeling that any of my time had been wasted. Mike Cummings followed up the next day by telephone, asking if we had any questions about features or controls of the new Silverado. I was very impressed from our first contact to his continued support as one of his customers. More
by PeytonR
August 06, 2013
Fernando was a fantastic sales guy. He wasnt too pushy, we walked in knowing what car we wanted to look at. He found it for us and let us drive it, look over it tooth and nail. When going into negociations we walked in knowing what car we wanted to look at. He found it for us and let us drive it, look over it tooth and nail. When going into negociations he was willing and excited to see what kind of a deal he could get for us. He was very friendly and knowledgable. We felt so comfortable at this time, I even helped another sales man out with his paper when he found out I was teacher. The bad part of it comes in after we had a few negogiations back and forth when we realized that no matter what we did the sales price never changed. We come to find out from our honest sales man that there was another side deal going on with the same car we had just drove and fell in love with. We then talked with Tommy (manager) who was very disrespectful and rude! We found out that there was a previous couple that had come in and looked at the same vehicle earlier, they had made a verbal commitment to come back tomorrow with a down payment. When we walked in the other sales man got on the phone with the other couple and tried to get them to put a down payment on the car so that we couldn't have it. While all this is going on we are trying to make our own deal. Finally we had to walk away, but while talking to Tommy he was very rude in terms of our trade in, the fact that he continued to cut me off when I was trying to understand what was going on. To me this is horrible customer service and the fact that there was an under the table deal going on shows that Don Hewlett Chevrolet Buik in Georgetown is a VERY shady business. I will NEVER go back and be disrespected the way that I was disrespected by Tommy. If they dont want to make a lifelong customer and have my sale then I will take my business elsewhere. More
by shady88
Employees Worked With
Fernando (sales) and Tommy (manager)
August 06, 2013
This was our first visit with Don Hewlett Chevrolet. From the moment of our arrival until the end of the sale we were treated with respect and kindness. This made a lasting impression on us. Purchasin From the moment of our arrival until the end of the sale we were treated with respect and kindness. This made a lasting impression on us. Purchasing a new vehicle is never easy, but our time with Lee was pleasant and enjoyable. Thanks for the great service and personal treatment. Glenda and Mikel Watts More
by glenda1234
Employees Worked With
Lee Dickie
August 02, 2013
I am as always very happy with Lee Dickie. He is a very understanding and easy to deal with. This was my 9th auto to purchase from Don Hewlett and the 6th from Lee Dickie. Could not ask for a better salesp understanding and easy to deal with. This was my 9th auto to purchase from Don Hewlett and the 6th from Lee Dickie. Could not ask for a better salesperson. Thank you Lee More
by boxersx2
Employees Worked With
Lee Dickie
July 29, 2013
It was a great experience for us, we've purchased a brand new car before but it wasn't ever this easy or practical! Thank you for being efficient and friendly! Other dealers have made us go out of our brand new car before but it wasn't ever this easy or practical! Thank you for being efficient and friendly! Other dealers have made us go out of our way to obtain certain viable information while you've promptly sent us any information that was requested. Brandon Luther Internet Sales and Leasing More
by jromano24
Employees Worked With
Brandon Luther Internet Sales and Leasing, Brandon Luther
July 27, 2013
This was the second vehicle we have purchased at Hewlett Chevrolet and specifically through Ronnie. My wife and I were so impressed with everyone at the dealership that when it was time for me to trade in m Chevrolet and specifically through Ronnie. My wife and I were so impressed with everyone at the dealership that when it was time for me to trade in my older sedan, our first thought was not the dealership, but Ronnie. The honesty, effort and integrity exuded from everyone made this once again, a painless, pleasurable experience. More
by Natephoo
Employees Worked With
Ronnie Bradford
July 26, 2013
This is first time we deal with Don Hewlett Chevrolet dealership. Overall it's a great experience. My sales rep Donnie was friendly and helpful. We found out vehicle with color we like and bought new car dealership. Overall it's a great experience. My sales rep Donnie was friendly and helpful. We found out vehicle with color we like and bought new car next day. Last time we bought new car was 7 years ago, our experience at Don Hewlett was much more pleasant. No hidden fee at finiance dept, no stressful negotiation. We feel we can trust those people (rare to say this to car sales). More
by zhaoli
July 26, 2013
I have purchased 5 Chevys from Don Hewlett in 6 years, if I was not completely satisfied that would not have happened. I just purchased a Camaro SS for myself and worked with Aric. He was very helpful and t I was not completely satisfied that would not have happened. I just purchased a Camaro SS for myself and worked with Aric. He was very helpful and the purchase went well. Everyone, including Lee Dickie and Karl Hoehn, were excellent in their assistance with this purchase. I will definitely advise my friends about how pleased I was with your staff and dealership. More
by LarryReichert
Employees Worked With
Lee Dickie
