Don Hewlett Chevrolet Buick

Mike was very friendly. He knew about the functions of the vehicle the 2013 Cruze. I was impressed with the time he took making sure OnStar worked and that I felt comfortable. It was a lot of information the vehicle the 2013 Cruze. I was impressed with the time he took making sure OnStar worked and that I felt comfortable. It was a lot of information he did an awesome job. I will definately referr people to Mike. Thanks Jeannnette More

The initial purpose for our visit to the Don Hewlett business on Jan. 28, 2013 was to have our 2002 Buick LeSabre serviced as we have done since we bought the car at Don Hewlett in 2002. We had recentl business on Jan. 28, 2013 was to have our 2002 Buick LeSabre serviced as we have done since we bought the car at Don Hewlett in 2002. We had recently talked about looking into a new vehicle. So while there we went into the sales floor to pick up a couple of brochures on vehicles in which we were interested. We ended up speaking with Phillip Davis who proceeded to talk with us. After telling him what we were interested in, he took us around the lot to see what we could find. We looked at several vehicles. We had some specific desires, i.e., black interior, either silver or similar exterior color (not white, no sunroof). Couldn't find one on the lot, but after returning to Phillip's office, he reviewed his computer inventory. Well, he was delighted when discovered a vehicle which met our requests. The only thing wrong was that it was stationed in Sun City at that time as one of the vehicles Don Hewlett displays in Sun City for viewing. Well, after negotiating on the price, we finally decided we would buy the 2013 Chevy Traverse. By now, it is getting late into the afternoon and Phillip needed to retrieve the vehicle so we could see it. We told him we would return the next day at 10:00 AM. The next day we arrived at Don Hewlett's in Georgetown at 10:00 AM and Phillip had the vehicle waiting and ready to go. All that was left was the paperwork. Phillip spent a considerable amount of time with us helping us find the right vehicle and throughout the negotiation process he was patient, We appreciate his patience and professionalism. So far, we are happy with the Traverse. Respectfully submitted, Eva Mohrlok More

When we drove to Don Hewlett Chevrolet that late Saturday afternoon, we were only there to replace a gas filler cap on our ‘07 LS Tahoe, We are from California and didnt know where the part department was an afternoon, we were only there to replace a gas filler cap on our ‘07 LS Tahoe, We are from California and didnt know where the part department was and we asked a salesman where it was located and he pointed it out with a gentle smile and friendly way, we first talked to the parts department and they were more than friendly then trying to deal with a dealership from California. We bought the part and I installed it right there, then on the way out, I asked my wife if we could look at the trucks, We drove up and started to talk to Scott Nowling, I informed him that we wanted a “3500HD, Dura-Max Diesel, Crew Cab, Long Bed and one more thing….a 4x4”, Scott replied with a smile, “We have a couple” Scott jumped into his golf cart and said “Follow me, Young Man” So we did. We really had no idea that we would find the truck that we both liked, but we did. We informed Scott that we were short on time and going to dinner and that we would return the next day. When we return the following day, Scott was already running all over the place with different customers, but that did not stop him from helping them and us at the same time. Scott asked if we were ready to take the truck for a test drive, we said “ Oh Yeah!” he asked for our information and gave us the key and said “There You Go, Young Man” I stated that we would be back in a few, Scott stated that a few is not good enough for a test drive, he stated the make sure we take it for a “Test Drive” (The only thing that came into my mind was the Chevrolet commercial, where the guy gets the new truck full of mud). Well as the story goes, Scott answered all of our questions. He was never pushy or aggressive. He was always smiling and had a laugh to share. We also feel that Scott and Don Hewlett went well beyond by delivering our new 3500HD plus giving us a great price for our trade in. We would highly recommend Scott and the Don Hewlett dealership to any of our friends. It was a great car buying experience. We cannot be more satisfied by the way we were treated. They have made a customer for life, as we will be buying our next car/truck from them. More

This is the 3rd car we have purchased from Don Hewlett and the buying experience has been exceptional each time. Cory Reedy helped me with the purchase of my new Avalanche. He was friendly, professional a and the buying experience has been exceptional each time. Cory Reedy helped me with the purchase of my new Avalanche. He was friendly, professional and very helpful. I was trading in a 2009 Avalanche so I was very familiar with a lot of the features, but Cory made sure I new about the new and upgraded ones that I was receiving. He answered all my questions and did not give me any pushy sales pitches or high pressure tactics. The other Hewlett employees I encountered were also very friendly and created a warm environment inside the dealership. I was in and out in 2 hours and they even made accommodations so that my husband could stop by and sign his part later in the evening (yes ladies- you too can buy a car all on your own! That's how great Don Hewlett is!) The follow up after my purchase has also been appreciated. Cory has touched base with me several times to ensure I was still happy and to see if I had any other questions. I even stopped by to pick up my plates and he came out to install them for me. I would highly recommend Don Hewlett to anyone looking for great service and a great product! More

Jeff is a straight shooter, he's honest, and really wants you to be in the car you want but will tell you if you ought to look at something else. I was really just going to the dealership to check out some you to be in the car you want but will tell you if you ought to look at something else. I was really just going to the dealership to check out some cars I had been looking at online, the Buick GS and Chevy Camaro. Jeff found me looking at the GS, unlocked it and told me about a feature on the GS that I had not read on the internet. I mentioned that the GS seat felt small on me, and at that point he did not recommend the car for me because an uncomfortable seat will make you regret buying the car. He didn't think the Camaro seat would be any better, but it fit me just fine, much more comfortable than the GS, well it's just plain comfortable to me. I had read about a certain camaro package, the 1LE, but didn't find any on the internet in the austin area... but Don Hewlett had one. I guess I got to it before they could put the info out. I knew as soon as I saw it that it's what I wanted, it looked better than any I had seen on the internet, fully loaded and with a sunroof. Yeah I wanted it bad, didn't really want to say or drool too much, but I knew it was over my anticipated budget, and plus I was just there to look after all, but I asked to see what kind of deal could be had and Jeff got the ball rolling and we talked about ordering a cheaper one if I needed to (I really thought I was going down that path). However, the dealership has some real pull with the institutions they deal with, and so I went from "there's no way I can afford this" to "let's do it" after about 5 hours. They were very patient with me, it took me a while to think/consider a lot of things because I really didn't expect to be haggle over a car that day, but I knew I wanted that particular car. Two days later, no regrets, I can't believe it took me so long to pull the trigger. Again, they were very patient and I never felt rushed. Yeah, I felt pressure, but it was on myself. I'm happy, they're happy, even saw Jeff today to drop off keys and pick up my CDs that I forgot, and had a nice chat with him talking about motorcycles and how well the 1LE handles. I think that as long as Don Hewlett has Jeff, they've got me as a customer. He's a good guy. I'm still sort of learning the 1LE's gears, but I'm already loving it, and Jeff certainly helped make having the car a reality. Kudos to him and the finance guys who also had to work with me... all very patient and friendly. More

I visited the dealership with no intention of actually purchasing my vehicle. Ronnie made the entire experience painless and effortless. After dealing with Ronnie, I had no excuse not to buy a vehicle. purchasing my vehicle. Ronnie made the entire experience painless and effortless. After dealing with Ronnie, I had no excuse not to buy a vehicle. VIP treatment sold me that vehicle. More

We felt like Jeff listened to our wants and needs and made good suggestions and was well informed about the vehicle. We never felt high pressured to make a decision.Upon receiving the vehicle, he was nic made good suggestions and was well informed about the vehicle. We never felt high pressured to make a decision.Upon receiving the vehicle, he was nice enough to take the time to show us how to manage some of the features so that we would be comfortable enough to drive home and have time to get familiar with the new car.He called to see if we were having any problems and said to come back if we has any questions or problems.The other Jeff in the financial department was also very friendly and helpful. More

I cannot say enough about the pleasant experience I had working with Jeff Sawisch on the purchase of my Silverado. He was very knowledgeable about the 1500, and he was eager to find out my needs for a new working with Jeff Sawisch on the purchase of my Silverado. He was very knowledgeable about the 1500, and he was eager to find out my needs for a new vehicle. He also gave me his number after the sale, and asked that I call him with any issues that I might have with the truck. He was a true professional. Finally, as I told Mr. Hewlett, it was nice to know that no one was trying to take advantage of me as Ancira-Winton (San Antonio) did by trying to slip a $1495 warranty by me in the paperwork. I will definitely recommend to my friends Hewlett as a great place to buy a Chevrolet... Patrick Wilkinson San Marcos More

I liked Lee. He was great at communicating and very diligent about figuring out the features that I wanted. I felt good about the trade-in value I received for my old truck as well. diligent about figuring out the features that I wanted. I felt good about the trade-in value I received for my old truck as well. More

I needed to find a used car quickly...I had no idea what I wanted!! I started my search at Don Hewlette, and because of the customer service that I received, I bought my car from them and never even went to I wanted!! I started my search at Don Hewlette, and because of the customer service that I received, I bought my car from them and never even went to any other dealerships. My sales person, Jason, was very friendly, knowledgeable and patient. He and the finance person, Karl, walked me through the whole process. I will definitely be a repeat costumer. More