
Don Hewlett Chevrolet Buick
Georgetown, TX
Filter Reviews by Keyword
By Type
Showing 2,223 reviews
I was hesitant to even go and look at a new vehicle because I had never bought a vehicle by myself and I was a fraid that someone would take advantage of my inexperience and try to pressure me into buy because I had never bought a vehicle by myself and I was a fraid that someone would take advantage of my inexperience and try to pressure me into buying something I didn't want. Matt assured me he would give me the facts and let me make my own decision without any pressure from him. I appreciate all that he did and all the information he gave me to help me make my decision. I am very happy with my 2011 Tahoe and I would recommend Matt and Don Hewlett Chevrolet to anyone I know that is in the market for a vehicle. More
We have purchased two new cars in the past two years. Working with Cory Reedy of Don Hewlett Chevrolet was by far the best experience we've ever had with a car salesman. Cory's friendly manner was very Working with Cory Reedy of Don Hewlett Chevrolet was by far the best experience we've ever had with a car salesman. Cory's friendly manner was very engaging and helpful. He was never pushy or overbearing. He asked a few questions and immediately understood what we wanted even though we were not so sure ourselves. He helped clarify the final decision immensely, as the inventory of vehicles is somewhat daunting to a couple of country bumpkins like us. He seemed to know everything about every truck we tried or showed any interest in. He was very knowledgeable about the performance, engines, accessories, and more. We were first acquainted with Cory via the internet as we were researching vehicles and comparing prices on your website. He called within a few minutes of my husband entering our information, surprisingly at 8 PM. We drove over to meet him the next day. That says a lot about his telephone personality. That his voice would reflect friendliness without scaring us off with a high pitched sales dialogue, which I assure you, would have turned us off and we would never have made the trip to Georgetown. We love our new Avalanche and look forward to many years of service from this vehicle. And, we know where we will go and who we'll ask for if we ever decide to buy another vehicle: Cory Reedy at Don Hewlett. A satisfied customer. More
Phillip Davis, made the process of finding the rigth car for us very easy. Five years ago we came to this dealership also with excellent results. Phillip was friendly, patient and helpfull showing us all al for us very easy. Five years ago we came to this dealership also with excellent results. Phillip was friendly, patient and helpfull showing us all alternatives. Thanks Phillip for your invaluable advice that made possible for us to have another new Buick Regal 2011.Thanks also to Jeff Grazioplene for a clear explanation of financial matters. More
Ronnie Bradford was extremely helpful in helping me find a new car that was just right for me and my new baby! I came in needing to find the right car immediately, but something that would be affordable and a new car that was just right for me and my new baby! I came in needing to find the right car immediately, but something that would be affordable and the right size. He was very informative on all the details and questions asked. In the past I hated car shopping because I felt like the car salesmen were super pushy and wanted to just force me into a purchase and not take my needs into consideration. Unlike them, Ronnie was extremely helpful and considerate. He even followed up with me a few days later just to make sure things were good and that I was satisfied with my new car. Now that's customer service!!! I am very satisfied with my new purchase and so glad I had Ronnie there to help me find the car that fit my lifestyle best! More
I bought a 2012 Chevy Equinox from Don Hewlett Chevrolet and found it to be a great experience. When I came in for a test drive, everyone was busy, so a manager in another department, Tommy Cooremans, step and found it to be a great experience. When I came in for a test drive, everyone was busy, so a manager in another department, Tommy Cooremans, stepped in and took us out so we didn't have to wait. My sales rep, Jason Luther, was very friendly and professional. I had done a ton of online research and knew exactly what I wanted. When I was ready, I engaged him through their Internet sales office. I found him to be the most responsive of all dealers I reached out to. He kept in constant contact with me during the buying process, keeping me abreast of the progress all along the way. The Equinox model I wanted wasn't available here and Jason looked all over the state to find it for me and then worked to get it here as quickly as possible, even over a holiday weekend. Jason was great at managing all the tasks so that we weren't sitting around wasting time while we waited for the car to arrive. For example, he got my trade in evaluated (at double what I thought I'd get), drew up the initial paperwork, and ordered the add on items I wanted... while we waited on the delivery. He also went above and beyond on other things. I'd left some personal things in my traded in car and he retrieved them for me and he was flexible on my getting him some paperwork on the trade in, saving me an extra trip home and back to the dealership. When I worked with Karl in finance, it was the easiest process I've ever had on the finance side. We had a negotiated rate so the numbers were pretty straight forward. But Karl went above and beyond and got me an even better interest rate than I'd been pre-approved for through my bank. He had me in and out in less than 30 minutes and was professional enough to offer me some of the add on products (like a warranty) without being pushy or condescending, which has been my past experience when buying a car. Everyone at the dealership was friendly and helpful and I am thrilled with my purchase. I would definitely recommend Don Hewlett in Georgetown, Tx. if you are in the market for a new car. And you guys and gals in Ft. Hood... take the drive. They offer some incentives for the military! More
Employees were very helpful and friendly. They explained everything in detail and was willing to answering any and all questions that my husband and I had. everything in detail and was willing to answering any and all questions that my husband and I had. More
Found a truck I that was affordable on their website. Called and told mike Stevens that I wanted the truck and wanted to drive off with no money down. Went to dealership, test drove, filled out paper wor Called and told mike Stevens that I wanted the truck and wanted to drive off with no money down. Went to dealership, test drove, filled out paper work in about ten minutes. Mike gave me a rundown on all the features and sinked my Phone to the truck and sent me on my way! I was there for about an hour! I recommend using website to find your truck. Saves time and you avoid all the hassle and pressure of a salesmen trying to upgrade you to something you might trouble paying for! This is my second vehicle from Don Hewlitt and very satisfied! Thanks, Todd Walker More
Philip thank you so much for your help with our new Texas Edition Tahoe. This was by far the most enjoyable car purchase my wife and I have ever had. You were up front with us and gave us a great deal from Edition Tahoe. This was by far the most enjoyable car purchase my wife and I have ever had. You were up front with us and gave us a great deal from the start, absolutely no haggling like we talked about since we all know how busy everyone is in this day and age. Your finance guy was awesome, he knew what we wanted and didn't want and put no pressure once we told him. We moved through the process seamlessly and got out of there in no time at all. Again, great job Philip and I will gladly be sure to refer anyone I know looking for a car to you. Happy New Year! Thank you to all of the team that was a part of this as well...great job and very professional. More
First car dealer I have ever been to that surpassed my expectations and I have been buying cars since 1980. A very friendly, relaxing atmosphere. It was a pleasure working with Ronnie Bradford and his man expectations and I have been buying cars since 1980. A very friendly, relaxing atmosphere. It was a pleasure working with Ronnie Bradford and his manager. Very professional individual More
The experience we had buying our new taho at donhewlett was great. They answered all the questions we had between the different models with great knowledge. While waiting for the paper work everyone was co was great. They answered all the questions we had between the different models with great knowledge. While waiting for the paper work everyone was confronting. I wish we would have got more are trade in. More