Don Hewlett Chevrolet Buick

Phillip did a wonderful job of getting the vehicle ready for us to view and test drive. He was very good at being knowledgeable of the vehicle and explained every detail thoroughly. Being are first vehicle for us to view and test drive. He was very good at being knowledgeable of the vehicle and explained every detail thoroughly. Being are first vehicle purchase, he helped us through the steps needed to take. I would recommend the dealership and Mr. Davis to anybody needing to buy a car. Thank you again for the great experience of buying our first vehicle. More

I went into this dealership with a pre-approval financing from my bank on Friday 2-10-12. The salesman seemed to be pleasant at first when I told him what I was looking for. After test driving 2 different from my bank on Friday 2-10-12. The salesman seemed to be pleasant at first when I told him what I was looking for. After test driving 2 different cars, I choose a car and went to the office, I told him where I wanted my payments to be for the car I wanted but he was unable to get them down to where I needed them for a Black 2011 Honda CRV with less than 15,000 miles on it and was dealer printed value priced at $21,095 (as indicated on the paperwork that was attached to the vehicle), so then he looked through the inventory and he showed me a White 08 Chevy Equinox with a little over 39,000 miles on it, that was really nice and was dealer printed value priced at $18,995, however since he knew that I had financing he didn't want to back down on the price and later brought me a paper on Don Hewlett header that stated the car was actually worth $20,000 something (even though that was not indicated anywhere on the paperwork attached to the vehicle at all); since he didn't want to budge and he acted really rude when I told him to take my offer to the manager, he came back moments after and told me that the car was worth more than the printed paper value on the vehicle and bla blah blah....then told me if there was anything else that I wanted to look at (with an attitude, and a smug look) I told him no and he was like fine leave. I guess that he thought that I would come crawling back and say that I would go for the car at asking price, but he was sadly mistaken. I'm not sure how they expect to make a sale with that attitude. He was really awful, after he knew how much I could pay per month he wanted me to pay about $16.00 dollars less per month than the 2011 that I originally wanted...for an 08 really, I don't think so...the value of both vehicles is completely different...He was definitely in it to make money and didn’t have any regard for the consumer…I would not recommend this dealership to my worst enemy. I had heard horrible things about this dealership but they advertised a vehicle that I wanted so I decided to give them a chance, but that was a big mistake. More

Absolutely the best staff I have had the pleasure of dealing with. They worked tediously to find me the best deal on a new truck. I would defiantly recommend this dealer to anyone. A+ dealing with. They worked tediously to find me the best deal on a new truck. I would defiantly recommend this dealer to anyone. A+ More

I felt like the dealership listened to to what I wanted and did not try to sell me on what they had. There was no pressure and all input felt like advice and education. and did not try to sell me on what they had. There was no pressure and all input felt like advice and education. More

The entire process of purchasing my mustang from Don Hewlett Chevrolet was entirely too easy. Their customer service and sales team (Brian Birdsall) were extremely professional and curtious. They unders Hewlett Chevrolet was entirely too easy. Their customer service and sales team (Brian Birdsall) were extremely professional and curtious. They understood what I wanted and made it happen. More

Ronnie went out of his way to show me the trucks I wanted to see. He did everything he said he would do and made sure I understood every part of the process as we went along. He and Tony made sure that I go to see. He did everything he said he would do and made sure I understood every part of the process as we went along. He and Tony made sure that I got all the discounts I qualified for. This is my third vehicle purchased from Hewlett and I always come back because I always get great treatment from everybody I talk to. More

Overall, our experience in buying a used car, at Don Hewlett Chevrolet, was very good. We had set ourselves a budget, as to what our top price could be, and Mr. Dickie, and management, were willing t Hewlett Chevrolet, was very good. We had set ourselves a budget, as to what our top price could be, and Mr. Dickie, and management, were willing to sell us the car, at the price, we had set. We are retired and on a fixed income, so getting a dependable car, at a reasonable price, is very important to us. I hope that while the car is still under warranty, our experience, at the service department, will as good, as the sales department. More

Was looking for a 2011 Suburban for the 72 month no interest. Most dealers were limited locally so got on Autotrader to see what was out there. Several dealers I called wanted me to come by the deale interest. Most dealers were limited locally so got on Autotrader to see what was out there. Several dealers I called wanted me to come by the dealership or would not get back with me. After days of looking around and actually dealing on a Suburban locally that they would go get, I happen to find a Suburban on Autotrader at Don Hewlett. I called about the listed Suburban and spoke with Cory Reedy who gave me an excellent price (actually a lot better price than my local dealer and even had more options). That was even before I told him I was 4 hours away. I was able to do all the dealings over the phone, wanted pictures so he had their photographer take many photos and posted online. I was even able to send photos of my trade in and got a quote from that. The numbers were discussed by email and phone. When I arrived to dealership, the Suburban was ready tot go as well as the paperwork and all the staff was very friendly and there were no surprises. After being their about an hour and getting to see some very nice vehicles, we were able to get back on the road. Car buying was very easy, pleasant, and no hassle at Don Hewlett. More

I never would have thought I would be in a Buick. Jonathan was very knowledgeable about the product and made the experience easy. I'm one of those people that every salesman hates. I'm going to loo Jonathan was very knowledgeable about the product and made the experience easy. I'm one of those people that every salesman hates. I'm going to look at every review, compare 10 different dealerships for prices, and then squeeze for more. Jonathan was very patient, and it was ultimately his customer service that brought me back to his dealership. The whole process was a very comfortable and "fun" experience. I did not feel dirty like you do when you experience a high pressure sales environment like at many other dealerships. He encourage me to make sure it was the right car at the right price for me. I will definitely recommend Jonathan to all my friends. For everyone that hasn't given the revamped Buick product a try, take a new look. It is no longer the product of old. It looks sporty, classy, and is a welcome daily driver when I'm not driving my Corvette. George Ragsdale More

Would not respond to simple yes/no questions. Pulled the typical "salesman" game of vague answers. Go to a real dealer that will treat you like an adult typical "salesman" game of vague answers. Go to a real dealer that will treat you like an adult More