Don Hewlett Chevrolet Buick

From the beginnning with computer contact, through faxes, phone calls , and the first personal visit at the dealership my wife and my were treated very well and then when we placed the order (on the first v phone calls , and the first personal visit at the dealership my wife and my were treated very well and then when we placed the order (on the first visit) we went through the complete process of reviewing all options to be sure we were getting exactly what we wanted. Then on the day we took delivery of our new Equinox Mr. Bradford spent a lot of time going over the operation of the car to be sure we knew how to operate all the components. I know this was the best new car buying experance we have ever had, no pressure only trying to satisfy our wants and needs. More

I have been loyal customer from another dealership in the Austin area. This was my first experince with Don Hewlett and I was very impressed with the level of service provided by the staff. They were able Austin area. This was my first experince with Don Hewlett and I was very impressed with the level of service provided by the staff. They were able to match multiple dealers in the area in price and trade-in value, without the hassle. My sales person Mr. Matt Sumner, was extremely helpful and made the transaction very smooth and accomodating our working schedules. I will definitely return to Don Hewlett for my next purchase. Sincerely; Ernesto Galindo Cedar Park, Texas More

I purchased a new 2011 Buick Regal from Lee Dickey at Don Hewlett Chevrolet - Buick. This was my second purchase from the dealership and again it was straight-forward, efficient and professional. Lee had k Hewlett Chevrolet - Buick. This was my second purchase from the dealership and again it was straight-forward, efficient and professional. Lee had knowledge of the various cars I was considering and provided me with the information I needed to make an informed decision. Having purchased several vehicles in my life, I can say without hesitation that both the sales and service departments at this dealer are the best. Thanks to Lee Dickey and the rest of the crew at Don Hewlett. More

This has been the best and easiest car buying experience that I have EVER had. Jason Luther made me feel so comfortable and unpressured it was truly fun for once. I knew what I wanted, and after several that I have EVER had. Jason Luther made me feel so comfortable and unpressured it was truly fun for once. I knew what I wanted, and after several months of contemplating buying a new truck; I saw a TV commercial for Don Hewlitt in Georgetown. The advertised price made me a bit skeptical, until I saw Capital Chevrolet offer that same truck for the same price. I decided I would give Hewlitt a try since I saw them first; but said to myself. "If I get pressured or "pushed" in any way to make a move now before the prices go up....I was out of there." THAT DID NOT HAPPEN. I told Jason what I was looking for. And he showed me some that were NOT within my price range...but not his fault...since I had not told him what I could afford. After viewing a couple of extremely nice trucks...and realizing that there was no way I could afford the "loaded" bigger models (which I didn't really want anyway) I told him what I saw on the TV commercial and price. Said to him....Show me one of those (TV Ad) He did, and explained the various differences but with still a lot of great features that I really enjoy. And from then it was a done deal with him. He was very courteous, caring and effecient. The next thing I know I am signing papers and it is mine. But Jason went one more step further, by bringing me the truck to my residence, since I came to Don Hewlitt in a vehicle. This lit my Christmas Tree for me....Thanks Jason! AND Don Hewlitt! I love my TRUCK!!!!!! More

Ronnie is a customer service driven individual. He answered emails quickly and answered my questions. The buying experience was hassle free and we did not feel harrassed. Very good salesperson. answered emails quickly and answered my questions. The buying experience was hassle free and we did not feel harrassed. Very good salesperson. More

Never have I been so impressed with the customer service of anyone in my entire life than with Phillip Davis. Well-mannered, knowledgeable, and professional, Mr. Davis set the standard for all other salesme of anyone in my entire life than with Phillip Davis. Well-mannered, knowledgeable, and professional, Mr. Davis set the standard for all other salesmen to emulate, as he made my car-buying experience absolutely wonderful. Both my wife and I easily noticed how Phillip has mastered the ability to inform, educate, and interact with the customer, putting us both as ease and at comfort in making a significant financial decision in our lives. Phillip's people skills, sense of humor, and understanding of which vehicle fits the needs and wants of each person is unrivaled. He is clearly the best salesman I've ever had the pleasure of dealing with, and for this I am extremely grateful. Without his knowledge-base and situational awareness of the vehicles in the Don Hewlett inventory, I would not have been able to find the vehicle that I desired. I highly recommend Phillip to all future Don Hewlett customers, and based off of his tremendous performance, am destined to return to his dealership with the intent to work with him again. My wife and I could not be happier with the service and care that Phillip showed towards us in purchasing this vehicle. I wish nothing but the best for him and his team in the future. More

I had a very good experience with Hewlett Chevrolet. Ronne Bradford did a great job of explaining my options and showing me the trucks. I enjoyed his low kep approach. Ronne Bradford did a great job of explaining my options and showing me the trucks. I enjoyed his low kep approach. More

Dealer did exactly what I requested every step of the way. They were positive, responsive and friendly! They also did everything they promised and pricing was very competitive. way. They were positive, responsive and friendly! They also did everything they promised and pricing was very competitive. More

I was shopping for a low milage used Traverse and walked away from another Chevrolet Dealership at signing, after being disappointed with their lack of service. I went to Hewlett after speaking with Brian away from another Chevrolet Dealership at signing, after being disappointed with their lack of service. I went to Hewlett after speaking with Brian Birdsall on the phone. They had several cars fitting my needs. The dealership operates both new and used sales from the same building and all their sales associates are familiar with new and used inventories. Brian met us at the appointed time, and was both friendly and professional. He knew the location of the cars we were interested in and located them easily. He pointed out features in the Traverse that I was not previously aware, even though I was ready to buy at the previous mentioned dealership. The vehicles I looked at and drove were sparkling clean and undistinguishable from a brand new car! I selected a great vehicle and Brian and I worked together to get a fair deal for a well used trade- in, a great interest rate and a reduced price of the vehicle. A true Win-Win deal. while we waited, we learned that every Saturday during college football season they order pizza for all to enjoy. We were also introduced to the "accessories" manager for any extras we might be interested in. While waiting for Jeff, the business manager, I enjoyed the display and information posted about the history of Texas flags throughout the years. Jeff was another quality man, like Brian, personable and professional. I inquired about extended warranties and he was able to point out the pros and cons and what would best fit my needs. As I was presented papers to sign, each was explained and I was given time to read through them at my pace without feeling rushed. After the deal was finalized, the car was presented and Brian set up the Bluetooth feature, Onstar and Xm radio. He went through all the operation features of the car until I was able to operate them, and assured me he was just a phone call away for further assistance. Hewlett Chevorlet earned my business and valued me as a customer. They had the inventory I was looking for and the knowledge about the vehicles features. Every employee was friendly and the time spent in the showroom was like sitting around a comfortable family room. The facility was sparkling clean, coffee, bottled water, pizza and soda, and popcorn. I mention that to illustrate the length they go to make their customers comfortable. I felt like I found a dealership I want to use again and recommend to friends and family. Thanks again Brian. And thanks for restoring my faith in Chevrolet Sincerely Terri Tatreau More

Matt was very helpful and answered all our questions and concerns about the Traverse-He was very knowledgable about the Costco rebate program. Matt went above and beyond to make sure we were happy with the concerns about the Traverse-He was very knowledgable about the Costco rebate program. Matt went above and beyond to make sure we were happy with the car-he knew all the features that we wanted in a car and fit us perfect with the car that fulfilled our needs. We came back to Hewlett because we had such a good experience with our purchase of the Lucerne in 2007. We are impressed with all the employees there-they work very well toghether to make sure that their clients and customers will be pleased with their purchase. Great dealership! More