
Don Hewlett Chevrolet Buick
Georgetown, TX
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Don hewlit chevrolet is hands down the best chevy dealership to buy a new car from every time I have come to don's they have beat champion's pricing and had the better car to offer its obvious that t dealership to buy a new car from every time I have come to don's they have beat champion's pricing and had the better car to offer its obvious that this dealarship takes pride in the vehicles they sale I love that they take the time to make sure your getting everything you want in a car and for a reasonable price. Keep doing wha you do best don hewlit your dealership is the best you have a customer fo life More
Our experience with Don Hewlett started in 2004. It was after having a very negative experience with another dealership, which I explained in detail to the sales associate, I was kindly asked to allow Don after having a very negative experience with another dealership, which I explained in detail to the sales associate, I was kindly asked to allow Don Hewlett to demonstrate the difference a quality dealership could make. Three hours later and very satisfied my family and I left with a new Chevy Tahoe. Seven years later we returned and as we did in 2004 we had the same experience and once again left pleased and satisfied, this time with 2011 Chevy Tahoe. It has been our pleasure to do business with Don Hewlett and hope to return in the next 7 years, if not sooner for our next vehicle. Thank you! More
I want to say my shopping experience was exceptional. Both Tony and Corey jumped through several hoops to get me where I needed to be on both my trade in and the price point/payments I needed to be at on Both Tony and Corey jumped through several hoops to get me where I needed to be on both my trade in and the price point/payments I needed to be at on the Colorado. I was very impressed that Tony came and spoke with me in person and was very interested in hearing my story about why I wanted to trade in my Jeep. He and Corey both made me feel as if they were genuinely concerned about my dilemma, paying for my daughter's wedding, and would do what ever it took to make it happen. They both deserve double gold star!!! Thank you to the Don Hewlett Team- Steven J. Reinhardt More
Expectations again have been exceeded in all areas of my new car purchase. Mike Stephens and all members of the team are to be commended for superior service and representation of the dealership. My fa new car purchase. Mike Stephens and all members of the team are to be commended for superior service and representation of the dealership. My family always looks to Don Hewlett for assistance in finding the right automobile. Mike Stephens worked deligently in finding my recently purchased 2011 Tahoe. I am very pleased with the appearance and performance. My family has a long standing relationship with the Don Hewlett family and as always we highly recommend the Don Hewlett family. More
We LOVE Phillip at Don Hewlett Chevrolet! We were looking for a very specific Equinox model in November of 2010, and he searched all over the state to find what we were looking for. The sales proces looking for a very specific Equinox model in November of 2010, and he searched all over the state to find what we were looking for. The sales process was quick, but personal, and we were very impressed with the entire experience. We came back to Phillip in May of 2011, needing a bigger vehicle to haul our dogs and our soon-to-be baby. I called him on a Monday, and he had us in the Tahoe we were looking for by Tuesday. I've always had Chevy's, and I've worked with a lot of Chevy dealerships, but this one was by far the best. We'll recommend Phillip to anyone we know who's looking for a new or used vehicle. His service simply can't be beat! More
I just wanted to let you know that Brian Birdshall has done an outstanding job for me. I am very appreciative of the service and professionalism he has provided to me. I was previously working with severa done an outstanding job for me. I am very appreciative of the service and professionalism he has provided to me. I was previously working with several other dealerships, but due to the hard work of Brian and the quality of service he has provided, even though the other dealerships had a few days or more head start I chose to purchase my vehicle through him. Any issues at all that I might have had were addressed instantly and without incident. I almost wish that I was able to provide something to work on, but at the same time I am pleased to say if he just keeps on doing what he has been doing I look forward to a great partnership between myself and Don Hewlett Chevrolet. If you have any questions or need any more information please do not hesitate to contact me. Thank you very much for the quality of service and great vehicles you guys provide. Have a good day, Les Williams More
Several people were involved in the trade-in and purchase of the vehicles and they were all honest and helpful. I didn't feel pressured or rushed while dealing with these professionals. The follow up care of the vehicles and they were all honest and helpful. I didn't feel pressured or rushed while dealing with these professionals. The follow up care has been excellent as I have been in contact with my sales person on several occasions. More
I had my own mechanic fix my headache rack..The right light which I waited an extra hour for a bulb for yesterday was broken as well as the entire wiring harness was not wired correctly and had to be rew light which I waited an extra hour for a bulb for yesterday was broken as well as the entire wiring harness was not wired correctly and had to be rewired… The cost to me was $53.06. I would like to get credit from Hewlett on that bill since I have zero faith in the ability to procure or install accessories correctly and on-time. I had to go with someone I trust and unfortunately it is not my dealer. I am done with Don Hewlett for awhile. I would still buy and recommend buying a vehicle from Lee but I would not recommend the purchase of accessories with a new vehicle or after market. I have spent over $5K on additional products for my vehicle and have remained a loyal customer throughout my accessories experience. I am exactly the customer profile that you want to come into your dealership to purchase a vehicle (Good income, solid credit history, willing to upgrade if it meets my needs and most importantly the ability to recommend your products and services to others). My intent is to call out the process here and not individuals. Here is my accessories story that I hope you share as a process improvement opportunity for everyone involving retaining “great customers”. Wrong Tires on my truck that I purchased from the dealer (My own mechanic called out the issue and I had to go back to the 3rd party tire dealer to get the right tires) – Total 4 Hours Bumper Installation – 2 trips (Wrong Rear Bumper ordered) – Was not made aware of the issue until I arrived for installation and had to make an additional appointment to complete installation – Total 6 Hours Head-Ache Rack Installation – Arrived for installation and waited but was informed part was not delivered after I was told everything was ready to go – Total 3 Hours Head-Ache Rack Installation – ½ day to install rack and was not wired correctly and had a faulty light when I was told and waited an additional hour that it was fixed – Total 4 Hours Head-Ache Rack Installation – Had my own mechanic fix the light and wiring – Total of 1 Hour ($53.06 cost to me for parts/labor) If this type of service happened to me on accessories, I am very concerned about bringing in my both of my vehicles which I purchased from Hewlett for warranty service that I also purchased in the future. Thanks for listening, and as a long time Georgetown resident keeping our business local has always been a priority for us. We are just very disappointed involving this entire experience with our local dealer and I felt the need to finally let someone at the dealership know about it. More
My experience at Don Hewlett Chevrolet was by far one of the best car shopping experiences in my life! I have had many cars over the years and I have never met such an open and honest sales person as I did the best car shopping experiences in my life! I have had many cars over the years and I have never met such an open and honest sales person as I did in Mike Stephens. He was up front, worked quickly to finalize my sale and got me in the car I wanted in a day! He worked with my busy schedule, even taking a test drive at the very end of the day to accomodate me. Talk about customer service! The rest of the team at Don Hewlett were very nice and worked quickly to get me all taken care of so I could go off and enjoy my new car. As I waited for the finance team, Mike went the extra mile and synced my Blackberry to my new Cruze, which I totally appreciated as there is much to learn on my new vehicle. Talk about providing exceptional customer service, Mike certainly didn't have to do that, but he goes above and beyond and for that I say thank you Mike for the great assistance and experience! I would highly recommend Don Hewlett Chevrolet and Mike Stephens to my family and friends. More
We have purchased two cars from Don Hewlett Chevrolet over the past 3 months. Both times we have worked with Lee Dickie. He has been great to work with and is very knowledgeable, helpful and provides over the past 3 months. Both times we have worked with Lee Dickie. He has been great to work with and is very knowledgeable, helpful and provides a great customer experience. He takes the time to make sure that all of our questions are answered and needs addressed. He also does an excellent job of explaining and demonstrating all of the features of the car we have purchased. I would highly recommend Lee and Don Hewlett to my friends. More