Don Hewlett Chevrolet Buick

Attractive and easily accessible Dealership. Lee Dickie approached me the first day that I came by just to look over the Silverado inventory. He introduced himself and gave me his card and directed me to approached me the first day that I came by just to look over the Silverado inventory. He introduced himself and gave me his card and directed me to the lot that held my selection and left me to freely look it over. He later came out to the lot and checked with me. I informed him that we would likely buy a vehicle the next day and we left it at that. The following day I called Lee on his cell phone that was on the card and he met myself and my wife on the lot and answered all of our questions. Lee has a great personality that made it feel as if we were dealing with a long time friend. Once we made our decision, he introduced us to Mitzi and we chose additional upgrades as she patiently explained them and even took us out to see vehicles with the upgrades we wanted. Financing was a snap with the professional services of Mr. Sowa and before we knew it we were in our washed and detailed Silverado and on our way. Lee called us to follow up with us and make sure we did not have any other questions or concerns after the weekend. Great experience. More

Customer service/Quality of Work; In general the entire Customer service/Quality of Work; In general the entire procedure was smooth. A lot of support via e-mail exchange from the sales people. Friendli Customer service/Quality of Work; In general the entire procedure was smooth. A lot of support via e-mail exchange from the sales people. Friendliness; Everyone at the dealer was friendly. Price; Since the car was a rare manual the price was ok. More

My overall experience with Scott was wonderful. As I stated to him, this isn't my first purchase from Don Hewlett. However, this was my first purchase on my own and I was nervous and anxious to see what stated to him, this isn't my first purchase from Don Hewlett. However, this was my first purchase on my own and I was nervous and anxious to see what kind of deal I would receive. Scott made the whole transaction as smooth as possible for me, and eliminated my concerns in the process. Overall, he was wonderful and I would recommend him to anyone who are looking to purchase. He was great before, during, and after the sale. More

I am very pleased with my experience with Don Hewlett in Georgetown. Lee made the whole process very easy and simple to understand, which was important to me as this was my first vehicle purchase, so I was Georgetown. Lee made the whole process very easy and simple to understand, which was important to me as this was my first vehicle purchase, so I was a little nervous about the process. He was friendly, was very polite with my family, my boyfriend, and myself, and he was willing to answer any question that I had (whether hairbrained or not). I really liked the chemistry between the employees in the dealership, I could tell that these men liked their jobs, and that they were willing to make my experience as pleasant as possible. I truly appreciate Lee's patience and his explanations, and especially when he cracked some jokes, which made not only me feel more comfortable, but my family. I feel that I got a really terrific deal on my new Tahoe, and I'm half in love with it already, after only several hours. Thank you for the wonderful experience, and I will be personally recommending Don Hewlett in Georgetown (specifically Lee) to my friends and family looking for deals on vehicles. THANKS and God bless! Joanna Thaler More

I want to highly recommend this dealership and sales associate for anyone, especially those who have had a bad experience in the past. My husband and I have never had better service anywhere. DO NOT WAS associate for anyone, especially those who have had a bad experience in the past. My husband and I have never had better service anywhere. DO NOT WASTE YOUR TIME AT OTHER DEALERSHIPS, make one stop and get the car/truck/suv that you want with the customer service that you deserve. Our deepest thanks to Matt Sumner and the entire Don Hewlett dealership. More

Good Buying experience. Friendly service and Mr. Dickey was very receptive to my requests for information. He took time to explain the process, details of vehicles, and kept us up-to-date on the arrival of was very receptive to my requests for information. He took time to explain the process, details of vehicles, and kept us up-to-date on the arrival of our vehicle. He did not use any typical high pressure tactics or provide us with inconsistent information. He was extremly friendly and easy to wok with. More

I wanted to by an HHR LS. I submitted a request for a quote online and received a very quick response from Barry Harting. He did a really great job working with me online. I went into the dealership t quote online and received a very quick response from Barry Harting. He did a really great job working with me online. I went into the dealership to have my trade assessed and test drive the car. Barry was available right on time and brought the car around right away. He even pointed out a couple of scratches in the paint and promised they would be fixed by the dealership. When we made the deal, he gave me a "we owe you" form and made arrangements to have the service department call me to set an appt to fix those scratches. I didn't have to remind him. He took the time to go through every option and gadget on the car twice, once for me and then again for my partner. He was very sweet to my daughter, too. Barry is a nice guy and was a pleasure to do business with. He did a great job getting everything taken care of and I'll definitely look him up when it's time to buy again. Thanks Barry! More

I visted several other car dealers in the Austin area, and just did not get that caring attitude. I woke up early Sunday morning, looking on line and found the vehicle that I like, so I email the dealer f and just did not get that caring attitude. I woke up early Sunday morning, looking on line and found the vehicle that I like, so I email the dealer for some info on the vehicle. Less than 20 min later, my email was returned , which was a surprise to me, because it was so early in the morning. So Monday morning I called and set up a appointment to test drive the vehicle, when I arrived at Hewlett Chevrolet, I was quickly greeted by Barry Harting, he was plesant, courtious and very professional, the man knows his stuff. He took me out and let me drive the vehicle for as long as I wanted to, which also is surprising, when most dealers only give you a quick test drive. After returning back to the dealership and I decided to buy, Barry to charge and made it all happen very fast. Not for one minute did he make me feel as if he was being pushy with any type of pressure sale. The finance business mngr Jeff Grazioplene, is also one of the best, very helpful and knowledgeable, and he does his best to find you the best interest rate. Berry had my permanent plates in three days, which is a fast turn around compared to other dealers in my past. These two gentlemen, Barry Harting and Jeff Grazioplene are a great asset to the Don Hewlett auto group, I look foward to doing business with this dealership again! P.S. I will highly recomend Barry harting and the hewlett dealership! More

Hi. My name is Stephen E. and I 'd like to say that Mike made my experience buying my new Camaro as easy as it could be. He was very knowledgeable and allowed me time to make my decision without any pressu made my experience buying my new Camaro as easy as it could be. He was very knowledgeable and allowed me time to make my decision without any pressure. The purchasing process couldn’t have been any easier! I’m a very happy customer and would send all my friends to speak with Mike anytime! More

I started with several other dealerships and Sales Personnel in the Austin area before I tried "carsdirect.com" and upon entering my vehicle request data, I was contacted by Matt Sumner - What a great Personnel in the Austin area before I tried "carsdirect.com" and upon entering my vehicle request data, I was contacted by Matt Sumner - What a great young man! Very easy to deal with. Very straight forward. None of that "hard sell" or "Buy something that you don't want". If you want a great deal, great service and a wonderful car buying experience - go to Don Hewlett on IH-35 North between Round Rock and Georgetown and ask for Matt Sumner!!! Steve Leander, TX More