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Don Hewlett Chevrolet Buick

Georgetown, TX

4.6
2,221 Reviews

7601 S Interstate Highway 35

Georgetown, TX

78626

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Showing 2,221 reviews

January 13, 2023

Hewlett Chevrolet Georgetown is Family. A friendly, trustworthy place to buy your next affordable car. More

by gczemlicka18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Jason Luther, John Weldon, Jeff Grazioplene, Shawn Wilson
Jan 13, 2023 -

gczemlicka18 responded

My experience with Don Hewlett Chevrolet was very positive. Ms Shawn Wilson did an excellent job of earning my trust and selling me a. car I could afford. I felt that she understood my situation and was doing all she could to get me the best deal. I have told my all my friends and co-worker about Don Hewlett Chevrolet and what a good deal I got there.

January 08, 2023

The wait was long, but the job was done correctly. I like the quick wash and vacuuming in the vehicle. More

by Janine
Recommend Dealer
Yes
Employees Worked With
Do not remember
Jan 11, 2023 -

Don Hewlett Chevrolet Buick responded

Hello Janine - Thanks for your recent visit to Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we're certainly proud to have earned your business and this wonderful online review as well! Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. Take care & Stay Safe - The Hewlett Customer Care Team

January 05, 2023

I always come to get my service done at Don Hewlett and would not go anywhere else. The staff is always very nice and helpful. More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Conrad
Jan 06, 2023 -

Don Hewlett Chevrolet Buick responded

Well hey there Amanda - With a glowing review like that you just made our week! We know everyone is so busy these days, so it means a lot when one of our valued guests shares positive feedback when they feel we've earned it. In response, we pledge to deliver this same level of professional, friendly vehicle support on your next visit as well. Thanks again for your business and for sharing that little bit of sunshine. We hope you have a wonderful day! The Hewlett Customer Care Team

January 04, 2023

Second purchase from this dealership. Great experience! Dealership & Mike Hood couldn't have been nicer and more accomodating. We will be back! More

by red1oct
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Hood, sales., Noemi Armenta
Jan 06, 2023 -

Don Hewlett Chevrolet Buick responded

Hello Red1oct, Thank you for your recent vehicle purchase from Don Hewlett Chevrolet-Buick and thanks for this wonderful feedback about your experience with Mike Hood. We're proud to have Mike on our team, and as you experienced he always gives his best to each guest. Please keep in mind that Mike loves referrals so make sure and tell all of your friends and family who they should call for their next vehicle! Thanks again for putting your trust in Don Hewlett Chevrolet-Buick. We'll see you when it's time for your first maintenance visit. Take care, Stay Safe and Happy New Year! The Hewlett Customer Care Team

January 04, 2023

I received great service. We always do. They are prompt, knowledgeable and friendly. Always recommend to friends . More

by victgalb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
express
Jan 06, 2023 -

Don Hewlett Chevrolet Buick responded

Hello Victgalb - Thank you for sharing these kind words about your recent experience at our Xpress Oil Change Plus vehicle maintenance center. We value your business and pledge to provide this same level of friendly, professional vehicle support the next time you need our assistance. Take care, Stay Safe & Happy New Year! The Hewlett Customer Care Team

January 03, 2023

Jake was amazing! ! He was able to get me my dream truck at the payment I wanted!! Also, got me with accessories so I can upgrade my truck! More

by Awetherelt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake C, Jeff Grazioplene
Jan 04, 2023 -

Don Hewlett Chevrolet Buick responded

Hello Angelique, Thank you for your recent vehicle purchase from Don Hewlett Chevrolet-Buick and thanks as well for this wonderful feedback about your experience with Jacob Charfauros. We're proud to have Jake on our team, and as you experienced he always gives his best to each guest. Please keep in mind that Jake loves referrals so make sure and tell all of your friends and family who they should call for their next vehicle! Thanks again for putting your trust in Don Hewlett Chevrolet-Buick. We'll see you when it's time for your first maintenance visit on your new Colorado! Take care, Stay Safe & Happy New Year! The Hewlett Customer Care Team

December 22, 2022

Everyone is very friendly and helpful. Let me drive the car to see if I liked it. More

by Sawamble1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Martinez
Dec 24, 2022 -

Don Hewlett Chevrolet Buick responded

Hey there Sawamble1 - Thank you so much for your recent vehicle purchase and these kind remarks about your overall experience. We certainly appreciate your business and stand ready to help you and your family when you need us. Take care, stay warm & Merry Christmas! The Hewlett Customer Care Team

December 21, 2022

Beyond Disappointed with this car dealership, one sales manager Diego I’m assuming that’s his title gave me his word and told me they take good care of their customers! He took such good care, that around More

by Jeneffer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Diego
Dec 22, 2022 -

Don Hewlett Chevrolet Buick responded

Dear Jenn M: Our sales management team reviewed your comments at opening today. We regret that this experience was so disappointing for you. Our Pre-Owned Sales Director will reach out to you this morning to find a way to be of assistance to you. Thank you for selecting your vehicle at our dealership. Hewlett Customer Care Team

December 14, 2022

Do not buy from Chevy. I bought a trailboss and within 2 months I’ve had engine issues now 4 times and replaced half of the lifters and check engine light already came on More

by Samantharose121
Recommend Dealer
No
Employees Worked With
Tanner
Dec 16, 2022 -

Don Hewlett Chevrolet Buick responded

Hello Ms. Rose - We're sorry to learn that you have encountered mechanical issues on your 2021 Chevy truck. We realize it can be frustrating when our vehicles develop issues that require diagnosis, repair and down time. Please know that like all manufacturers GM is currently cobbled with limited vehicle inventory and parts shortages due to global microchip debacle. As a local dealership we do our best each day to work with our guests to overcome these challenges and deliver the best repair experience possible. Our hope is that after these recent repairs your vehicle is again running the way it should and you are able to use it as needed trouble free. Please call on us the next time we can deliver this same level of professional, friendly vehicle support for you, your family or place of business. Take care, be safe and Happy Holidays! The Hewlett Customer Care Team

December 12, 2022

No one at Don Hewlett communicates. Salesman screwed up the first order for my truck. They reorderd the truck, which caused delays. The new truck has less features in it than a vehicle More

by bklingemann
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keith Potash
Dec 13, 2022 -

Don Hewlett Chevrolet Buick responded

Dear Mr. Klingemann: Thank you for purchasing your new Silverado from our dealership. We regret that GM was forced to change the available equipment on your factory order. As you know, the supply chain issues have made vehicle ordering and fulfillment challenging for everyone. The cover that you re quested specifically does not have programmable opening available. Your salesperson has reached out to you today to see if we can find a replacement vehicle for you to consider. Hewlett Customer Care Team

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