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Don Hewlett Chevrolet Buick

Georgetown, TX

4.6
2,224 Reviews

7601 S Interstate Highway 35

Georgetown, TX

78626

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Showing 2,224 reviews

January 20, 2021

Chris Short is an amazing salesman. He took care of us for the entire process and even afterwards. He is very polite, professional, and knowledgeable. If he didn’t know the answer, he found out. I highly More

by 512joshr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Short, Noemi Armenta
Jan 21, 2021 -

Don Hewlett Chevrolet Buick responded

Hi Josh! Thank you for this shout out about working with Chris Short on our sales force and Noemi Armenta on our Finance staff. We hope you enjoy your new ride! Please let us help keep your vehicle running the way it should with regular visits to our Xpress Oil Change Plus vehicle maintenance center. At Xpress we'll perform the basic maintenance services your car needs, provide you a complimentary vehicle inspection & give you a free wash/vac - all in about an hour! Hewlett Support Team

January 14, 2021

I've bought my last 2 cars from Don Hewlett Chevrolet and have had both of them maintained exclusively at their service department. Their Xpress Oil Change service is superb! You don't need an appointment, More

by PG Texas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlynn Askren
Jan 15, 2021 -

Don Hewlett Chevrolet Buick responded

Well hey there Pg Texas - With a glowing review like that you just made our week! We know everyone is so busy these days, so it means a lot when one of our valued guests shares positive feedback when they feel we've earned it. In response, we pledge to deliver this same level of professional, friendly vehicle support on your next visit as well. Thanks again for your business and for sharing that little bit of sunshine. We hope you have a wonderful day! The Hewlett Customer Care Team

Jan 15, 2021 -

PG Texas responded

To the Hewlett Customer Care Team; the sentence "we pledge to deliver this same level of professional, friendly vehicle support on your next visit as well" says it all. Over the last several years it's been my experience that you actually DO deliver on your pledge, from sales to service! That's the reason I keep coming back, and the story I tell my friends and neighbors, and I'm sticking to it! Happy New Year!

January 13, 2021

The dealership has a good vibe about it’s service. My last visit was a bit disappointing due to a tire was not in stock and my wait time was about 4 hours. Other than that, I’ll keep using this dealershi More

by Frpena_31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlynn in service , Jesse Hoover
Jan 15, 2021 -

Don Hewlett Chevrolet Buick responded

Hello Frpena_31 - Thank you for sharing these kind words about your recent experience at our Xpress Oil Change Plus vehicle maintenance center. We're sorry to learn that the needed repairs of this day took a bit longer than originally anticipated. We hope that our Xpress team offered to provide a free ride to a local destination on one of our complimentary shuttles? If not, please keep this in mind for next time. Please know that we value your business and look forward to working with you in the future. Take care & Stay Safe! - The Hewlett Customer Care Team

January 12, 2021

Service was completed quick and well. Great people to work with and very kind to the customer. will recommend to friends and will return for future service. More

by pgolay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noemi Armenta
Jan 15, 2021 -

Don Hewlett Chevrolet Buick responded

Hey there Pgolay - Thank you so much for your recent visit and these kind remarks! We certainly appreciate your business and stand ready to help you and your family when you need us. We hope to see you soon - The Hewlett Customer Care Team

January 11, 2021

It was a very pleasant experience. Shannon, the sales person, was very understanding of my requirements and very helpful in finding the right automobile for me. Financing was was also pleasant and very More

by rrubob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Grazioplene, Shannon Wolf
Jan 13, 2021 -

Don Hewlett Chevrolet Buick responded

Hello Rrubob, Thank you for your recent vehicle purchase from Don Hewlett Chevrolet-Buick and thanks for this wonderful feedback about your experience with Shannon Wolf. We're proud to have Shannon on our team, and as you experienced he always gives his best to his guests. Please keep in mind that Shannon loves referrals so make sure and tell all of your friends and family who they should call for their next vehicle! Thanks again for putting your trust in Don Hewlett Chevrolet-Buick. We'll see you when its time for your first maintenance visit! Take care & Stay Safe! The Hewlett Customer Care Team

January 10, 2021

My service experience at Don Hewlett Chevrolet was excellent/top tier service.. My service advisor Megan Stroud was very helpful, well versed in addressing my service needs, and took care of everythin More

by jeffgarr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Stroud
Jan 13, 2021 -

Don Hewlett Chevrolet Buick responded

Hello Jeffgarr1, Thank you for your recent vehicle service visit to Don Hewlett Chevrolet-Buick and thanks for this wonderful feedback about your experience with Megan Stroud. We're proud to have Megan on our team, and as you experienced she always gives her best to her guests. Please keep in mind that Megan loves referrals so make sure and tell all of your friends and family who they should call for their next vehicle repair! Thanks again for putting your trust in Don Hewlett Chevrolet-Buick. We'll see you when its time for that next maintenance visit! Take care & Stay Safe! The Hewlett Customer Care Team

January 07, 2021

Every time I have a question, concern or problem, Will and the service team always jump right on it and take care of everything for me, even on the day before Christmas Eve. I am so grateful for the 5-st More

by theharristhree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
Jan 08, 2021 -

Don Hewlett Chevrolet Buick responded

Hello Harris family! Thank you for your continued business and this great feedback about your recent experience with Service Consultant - Will Roberts. We're proud to have Will on our team and as you experienced he always gives his best to his guests. Thank you for choosing Don Hewlett as your preferred dealership. Take care, stay safe & please call on us the next time we can provide this same level of professional, caring vehicle support for you, your family or your place of business. The Hewlett Customer Care Team

January 07, 2021

Chose this dealership because it is in the community we live in, provided excellent service on, then, current Chevrolet, inventory was accessible online, dealership ratings on the Internet. Sales person More

by Dave Stroman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Shepperd, Joseph Loya
Jan 08, 2021 -

Don Hewlett Chevrolet Buick responded

Well hey there Mr. Stroman! Thank you for your recent vehicle purchase from Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we are certainly proud to have earned your business. Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. We hope you have a great day! The Hewlett Customer Care Team

January 06, 2021

Great experience buying my new truck. They took all Great experience buying my new truck. They took all safety precautions and the buying process was quick and easy, I would recommended to my friends More

by Auggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Whitmire, Noemi Armenta
Jan 08, 2021 -

Don Hewlett Chevrolet Buick responded

Well hey there Auggie! Thank you for your recent vehicle purchase from Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we are certainly proud to have earned your business. Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. We hope you have a great day! The Hewlett Customer Care Team

January 05, 2021

Attempted to purchase a pre-owned truck from this dealer today. Submitted financing application using their website. Submitted supporting documentation using their website. Asked two questions (emailed tw More

by mdrob1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Luther
Jan 05, 2021 -

Don Hewlett Chevrolet Buick responded

Hi Mr. Roberts: We regret that your inquiry was assigned to a salesperson who had to leave the office for an emergency. A member of our sales staff will reach out to you now via phone, text and email. Thank you for shopping with our dealership. Hewlett Support Staff

Jan 05, 2021 -

mdrob1985 responded

Mr. Laurence has replied to this review via email. I called back at 1:54PM EST and left a voice mail explaining the lack of response concern and my continued interest in the 2014 F-350. Hopefully we will connect later today.

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