Don Hewlett Chevrolet Buick

Last minute service needed, D.Hewlett came through! I was in a pickle, truck wouldn't start on a 4th of July holiday weekend, didn't expect to have a loaner car available to me, then what do you know... I was in a pickle, truck wouldn't start on a 4th of July holiday weekend, didn't expect to have a loaner car available to me, then what do you know....I got there and to my surprise I had a loaner car! It saved me from having to borrow a family members car. My service rep has taken very good care of me over the years! P.Conrad is always so kind & helpful. Always makes me feel like I am truly a valued member of the Hewlett family. Muchos Gracias! - Jackie H More

Oil pan issue resolved with no problem I found drips of oil in the garage where my vehicle was parked. I knew an oil change at the dealership was recently performed and that something was I found drips of oil in the garage where my vehicle was parked. I knew an oil change at the dealership was recently performed and that something was not tightened down. Without an appointment I took my vehicle back to the Express Oil change service and spoke with my advisor. Within minutes my vehicle was whisked away and I settled into the inviting waiting area. My service advisor indicated to me that my oil pan was not sealed correctly, and was covered under warranty for repair. Come to find out that even though they replaced the seal for the pan, the warranty company wanted the entire pan replaced. My service advisor did not want to inconvenience me and indicated he would give me a loaner vehicle until the pan was replaced. Just as I arrived home with the loaner, a call came in from my advisor indicating that the Equinox was ready and had been tested for stability. I found it funny that after running a few short errands and arriving home, the vehicle was now ready for pick-up. Sure enough, after refueling the vehicle and returning it to the dealership, my SUV was ready. I will admit, I did like the loaner vehicle. So far my vehicle has been operating as expected and no leaks have been noticed on the garage floor as of yet. More

Best Staff Even with the COVID scare I was impressed and very much at ease. A sweet young lady, Ada, was my service advisor. *She greeted me with a smile. Call Even with the COVID scare I was impressed and very much at ease. A sweet young lady, Ada, was my service advisor. *She greeted me with a smile. Called me by name and ask all the right questions. Yes, she had her mask and gloves on. Following the COVID protocols 100% ,*but it was easy to tell from the caring look in her eyes to the bright and chipper tone of her voice-she was smiling. When I checked out she went over future issues and recommendations for service on my vehicle and some that needed immediate attention. It was already very late (I was a late arrival), but she and the sweet lady at the check out desk (I do not know her name) immediately went into action. I was ready to get it all done immediately, but the hour was late. Calls to shuttle drivers, and many other things were put into motion, but alas no provision to have the work done the same day or leave the car overnight. I needed a ride home. Ada ask about the next day, and not just bring the car back, but they would send someone to pick up may car and deliver it when repairs were completed. I admit, I was a little skeptical. Never in all my years had any place made such an offer. Shuttles, yes! Pick up and deliver, not with out a hefty fee. Did I fail to mention, no extra fee...She even ask what time I was up and about so as not to wake me in the morning. Two wonderful people. Then the gentleman to pick up the car. (I do not remember his name, so sorry). Equally masked and gloved and distanced per COVID protocol. Completely courteous and even assured me he would take good care of my car. Mind you I don't have a new car. It is older. I did make the purchase (used car) at Don Hewlett from Mr. Shannon Wolf (also wonderful) so it is not like I have monetary influences of any sort to sway people to "be extra" kind and helpful, but every time I go the Hewlett Dealership, I feel like a queen. The service is wonderful and reasonably priced. But the people! The people are outstanding! The people make that dealership stand a head above the rest. I will close this book now, though there are many more accolades I could share. Bless You All and thank you, so very much for all you do. More

Our salesman John Gonzalez helped us get into a 2021 Chevy Tahoe. John had a new Tahoe waiting for us when we pulled up to the dealership for us to look at and test drive. We told John exactly what we Chevy Tahoe. John had a new Tahoe waiting for us when we pulled up to the dealership for us to look at and test drive. We told John exactly what we wanted in the new Tahoe, and he found us the one we wanted. The buying process was very easy and not stressful. Very pleased with John’s knowledge of the vehicle and able to work with us in getting into the new Tahoe. Great salesman. More

Jeff Sawisch was awesome Great experience, fast and friendly and the entire staff worked hard to make it easy. I definitely would recommend Don Hewlett and Jeff Sawisch to any Great experience, fast and friendly and the entire staff worked hard to make it easy. I definitely would recommend Don Hewlett and Jeff Sawisch to anyone that needs a new Chevy or Buick. More

Easy and pleasant experience .Friendly and comfortable . Everything was ready to go when we arrived . Paper work was done and pick ups were ready for the road. Everything was ready to go when we arrived . Paper work was done and pick ups were ready for the road. More

GARRETT was wonderful, I drove over 400 miles one way to buy the car. He had all the details, for me, Thanks Don Hewlett and especially Garrett!! Buddy the finance Guy was awesome also!! to buy the car. He had all the details, for me, Thanks Don Hewlett and especially Garrett!! Buddy the finance Guy was awesome also!! More

Outstanding service, patience and information. Mr. Hewlett asked Lee Dickie (sales) to help me explore and purchase a new SUV. I was treated like a VIP and Lee was very professional, calmed my an Mr. Hewlett asked Lee Dickie (sales) to help me explore and purchase a new SUV. I was treated like a VIP and Lee was very professional, calmed my anxiety and explained every detail. As a result, I drove home in my beautiful new Envision. More