Don Hewlett Chevrolet Buick

Ronnie Bradford did a great job. Excellent follow up. Excellent customer service The dealership could improve by having better systems to allow for faster check o did a great job. Excellent follow up. Excellent customer service The dealership could improve by having better systems to allow for faster check outs when customers make appointments to pick up their new car. For example, having the car ready, washed, paperwork ready, keys ready, everything ready since a pick time has been pre established.. This is not Ronnie's issue, but rather the a lack of dealership procedures. More

Very poor customer service. I got a new trax last October and within the first week, damage occurred to the muffler due to the condition the car was sold to me. I tried getting assistance, spoke to a couple and within the first week, damage occurred to the muffler due to the condition the car was sold to me. I tried getting assistance, spoke to a couple representatives, who assured me they would call me back and ultimately never did. I called back several times and always told they would call me back and never do. I still haven't gotten a call back, over 2 months later, and looks like I won't. I don't know why i bother with a warranty, which proves useless already. If i knew this was the kind of shady customer service I would experience, i would have ignored this dealership and gone elsewhere. I regret going to Don Hewlett. More

Great service of my Encore Earlier my brakes in my 2017 Encore had been making a random grinding sound. I made a recording of it and let Joe V. hear it when I was in to have my Earlier my brakes in my 2017 Encore had been making a random grinding sound. I made a recording of it and let Joe V. hear it when I was in to have my oil changed. He made an appointment for me to come in and get a loaner car so they could check it out. I brought my Encore in and Joe showed me to the rental car area. They were very nice and soon I was on my way. Joe called me that evening to let me know that parts had been ordered and I should be able to get my car the next day. The next day, Joe called me to let me know what they had done and that my car was ready to go. I took the loaner car back and picked up my Encore. There was no charge because it was under warranty. Elise, the cashier, was so nice. She made sure that my car had been washed and vacuumed and soon I was on my way in my nice clean, quiet car. (no grinding brakes). Thanks to Joe V., the people in the service department whom I never get to meet but who always do a great job servicing my Encore, and Elise. Great customer service all the way around. Thanks, Don Hewlett. More

Go to Hewlett! Their service team is fantastic! I don't like car problems, but I drive a 15 year old truck with over 215k miles. There is no way I could do that if it wasn't for Don Hewlett's servi I don't like car problems, but I drive a 15 year old truck with over 215k miles. There is no way I could do that if it wasn't for Don Hewlett's service team. Paul Conrad has been my service tech for several years. He is so patient and willing to work with me to get any issue handled quick and also be aware of the cost to me. But the entire service department and support teams are great! Also, the express service makes it so convenient to get an oil change and other minor services done so you don't even need an appointment. That means you don't have to deal with one of the annoying oil change places that tries to sell you something you don't really need every time you go to them. People tell me going to the dealer is too expensive, but not if you go to Don Hewlett! Thanks so much!! Laura S. More

New Vehicle Purchasing Experience and Service have been buying vehicles over 40 years found Don Hewlett Chevrolet the best dealership I have experienced. Ronnie is terrific, easy and knows the bus have been buying vehicles over 40 years found Don Hewlett Chevrolet the best dealership I have experienced. Ronnie is terrific, easy and knows the business. More

BEST SERVICE Networking brought me to Hewlett when I bought my 2013 Equinox, but the service and the people bring me back every time. The service department was g Networking brought me to Hewlett when I bought my 2013 Equinox, but the service and the people bring me back every time. The service department was good enough to bring my tire pressure up after the first cold spell, so when I got a low tire alert Wednesday, I figured there was a problem. Sure enough the service department found a nail in the tire and fixed it for me. Since it was close to time for an oil change, they took care of that AND in the free multi-point check they told me a varmint had been up on my engine--they cleaned it up and replaced the cabin filter. THEN they washed and vacuumed my car. There is NO WONDER why I continue to return to Hewlett--the best people and best service I have found. More

ronnie bradfore great service i like working with Ronnie he knows his business made buying this truck easy and relaxing love my king ranch truck i will be a retur great service i like working with Ronnie he knows his business made buying this truck easy and relaxing love my king ranch truck i will be a returning customer hope to deal with Ronnie again thank you More

Great purchasing experience! I feel like I got a good deal and my sales person was excellent. Jud Charlton was very knowledgeable and was a straight shooter with me. I have purcha I feel like I got a good deal and my sales person was excellent. Jud Charlton was very knowledgeable and was a straight shooter with me. I have purchased a number of new vehicles from other dealers in the past and this is the best experience by far. I love my new Silverado and feel like I got a and great deal. What more can you ask for? More

I was very pleased with my service experience (oil change, tire rotation). I was promptly greeted, and was checked in quickly and shown the waiting area. Large area, fast wifi, with space to work. change, tire rotation). I was promptly greeted, and was checked in quickly and shown the waiting area. Large area, fast wifi, with space to work. My truck was finished in the expected time. I will use Don Hewlett's service area again. More

I would like to thank my salesman Neal Slocumbe and Roger and Jeff for the courteous and professional who in buying my new Traverse. Don Hewlett Chevrolet has been the best car buying experience of any car and Jeff for the courteous and professional who in buying my new Traverse. Don Hewlett Chevrolet has been the best car buying experience of any car dealer I have dealt with. This is my my third purchase. Thank you. More