Don Hewlett Chevrolet Buick

Great fast experience Roy made my wife and I feel like family and was very easy to work with and did not waste our valuable time. This is my third purchase from Don Hewlet Roy made my wife and I feel like family and was very easy to work with and did not waste our valuable time. This is my third purchase from Don Hewlett and every experience has been great but if I had to rate the best I would have to say this was the best one to date. More

How to lose a customer in 6 days (+ 1 1/2 hours) Unfortunately I can't give 0 stars as this was the worst service experience I have ever had with a dealer. Took my 2019 Silverado in for a flat tire, Unfortunately I can't give 0 stars as this was the worst service experience I have ever had with a dealer. Took my 2019 Silverado in for a flat tire, broken bed cover buckle and rod holder, exposed dashboard cable, and a misaligned bed cover panel that was preventing automatic closing of the tailgate. After almost a full week I was called to pick up my truck. When I got there, the only thing that was done was the fixed flat and the cable. They literally forgot about the other stuff. They quickly tried to get parts off the show room demo to replace on the broken bed cover and took the truck away to adjust the cover so that the tailgate would close properly. They didn't put the jack and tire tools in their proper place - just left them under the back seat. Took them a while to find someone that knew how to put the tools back properly. And, finally, I found out they lost a bike helmet chin snap that was in my center console. The service rep tried to get me a reimbursement for the helmet which was $32, but Greg Grove, the service manager, denied the request because I couldn't provide a proper receipt with an amount. I did provide other evidence from Amazon, but because it didn't single out the amount for the helmet he didn't approve it. All, in all, almost a week + another hour and a half in the service waiting area while the service staff scrambled to fix the truck was really quite embarrassing for Don Hewlett Chevrolet. Especially after spending more than $65k on a truck. More

You better be on your game when do business with them I was told i was getting 15000 off i received only 7000 while still thinking i was getting 15000 off finace ask if would like to speak with someone a I was told i was getting 15000 off i received only 7000 while still thinking i was getting 15000 off finace ask if would like to speak with someone about looking into insurance on the purchase come to find out they slip a 150 dollars for tha on the cool theses or the things they do so please be on the look out for these two tricks. Will be contacting the corporate office More

Review of Ronnie from don Hewlett Chevrolet Buick Ronnie was a a great sales representative he was very knowledgeable, funny and straight to the point and did not beat around the bush. He and the rest Ronnie was a a great sales representative he was very knowledgeable, funny and straight to the point and did not beat around the bush. He and the rest of the team at Don Hewlett Chevrolet Buick were and are very professional and driven to help the customers succeed in getting what they want and I appreciate everything that they done for me! More

Made it happen! i am very happy with the outcome of an issue on my (GM) Chevrolet truck, and the resolution that the service advisor Andrew and the Manager Greg made i am very happy with the outcome of an issue on my (GM) Chevrolet truck, and the resolution that the service advisor Andrew and the Manager Greg made happen for me. Part form doing what's right, they took care of my every need including a loaner when the time exceeded expectations. Thanks for standing up for me and behind your product!! More

Fabulous service! Came in for a state inspection, and was out in less than 10 minutes. Everyone was friendly and professional and I felt well taken care of. Would certa Came in for a state inspection, and was out in less than 10 minutes. Everyone was friendly and professional and I felt well taken care of. Would certainly recommend friends and family to this establishment. Also, good popcorn. More

Great working with Ronnie and Brett Overall good experience with Ronnie and Brett. I was hoping to get more for my trade in, but overall satisfied with our experience and the new car. Overall good experience with Ronnie and Brett. I was hoping to get more for my trade in, but overall satisfied with our experience and the new car. More

Car Deal with Ronnie Bradford Our experience with Don Hewlett was very positive. My son had let Ronnie know we were coming Saturday afternoon to look at several cars I had seen on Our experience with Don Hewlett was very positive. My son had let Ronnie know we were coming Saturday afternoon to look at several cars I had seen on the website. From the very beginning he was friendly and accommodating to show us what we preferred. We found one and the purchasing process was very efficient. Paperwork was done in a timely manner. Financing was also efficiently done by Brett. The man who asked if the car had all wanted and told us about adding remote start and window tinting was very knowledgeable and friendly too. I'm sorry I don't remember his name. We will continue to use Don Hewlett. Pat Earp More

New car purchase Bruce Haist was excellent! He is hands down the most professional car salesman that we've worked with. He didn't use any high-pressure sales tactics a Bruce Haist was excellent! He is hands down the most professional car salesman that we've worked with. He didn't use any high-pressure sales tactics and did not push unwanted accessories or add-ons for our new car. The wait time for our entire visit including test drive, paperwork, financing, make-ready was typical (approximately 4 hours). I would happily recommend Bruce to any friends or family looking for a new vehicle. More

Great We really enjoyed our experience from start to finish. Our salesman , Jud Charlton was great and made sure we understood everything about our new v We really enjoyed our experience from start to finish. Our salesman , Jud Charlton was great and made sure we understood everything about our new vehicle. More