
Don Hewlett Chevrolet Buick
Georgetown, TX
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great knowledge and service. my advisory William Roberts was amazing. He kept me informaed fo what was going on with my truck and was upfront about what it might cost if not cove my advisory William Roberts was amazing. He kept me informaed fo what was going on with my truck and was upfront about what it might cost if not covered. very professional, even whe i was a little upset. My truck was ready the following day. More
Tahoe Purchase with Ronnie Ronnie was very knowledgeable to all questions and concerns that my wife and I had with the purchase of our new Tahoe. This was BY FAR the best experi Ronnie was very knowledgeable to all questions and concerns that my wife and I had with the purchase of our new Tahoe. This was BY FAR the best experience I’ve had in purchasing a vechicle. From sales to finance the deal was extremely smooth. I would highly recommend Don Hewletts and Ronnie was awesome with our sale!!!! More
Service Department did not meet expectations. Had the car for about two weeks and took it in to have the luggage rack repaired. The service dept used contact cement to glue it on. Lasted a few mon Had the car for about two weeks and took it in to have the luggage rack repaired. The service dept used contact cement to glue it on. Lasted a few months. Took it in for a 2nd visit and they replaced the whole rail because it was faulty. They should have done this on the first visit. During the repair, the technician had to remove headliner to install the new luggage rail. Looks good during the day, but at night there is substantial light leakage around the 2nd and 3rd row DVD screens. Still waiting on a call back. The second issue was the tire pressure was low on one tire after they performed the routine service. No one was around to assist. The car was driven 30 miles while in their possession and had picked up a nail in the tire. They would not accept responsibility when I called the advisor back. He wasn’t available when I went to pick up the vehicle so another advisor pointed me to the courtesy vehicle counter and cashier. I find it strange that there wasn’t an issue with my tires going into the dealership but coming out there was. The original advisor was pleasant to work with when I brought the car in. But the overall experience with the service department and a damaged tire score low points. I would appreciate a call from the dealership to remedy the tire More
Service Young man [Hugo Ramirez] was informed and took care of the car in an efficient manner. He answered all my questions without hesitation. I was very su Young man [Hugo Ramirez] was informed and took care of the car in an efficient manner. He answered all my questions without hesitation. I was very surprised how fast the work was completed including the car wash. AND they did not change my selected radio channels or seat position as has happened in the past with other dealers. More
warranty work performed. radio went crazy, display and channel random changes. warrant work and loaner car provided at no cost to us. very pleased with dealership and service radio went crazy, display and channel random changes. warrant work and loaner car provided at no cost to us. very pleased with dealership and service department. More
Great Customer Service I have bought two vehicles at Don’t Hewlett and both times Roy Martinez was awesome. I will return when it is time for a new pickup. I have bought two vehicles at Don’t Hewlett and both times Roy Martinez was awesome. I will return when it is time for a new pickup. More
Wonderful experience again! This is our 3rd purchase and it was as great as the first 2! It took Roy abiut 10 minutes to figure out what we wanted and he made it happen. I'm ple This is our 3rd purchase and it was as great as the first 2! It took Roy abiut 10 minutes to figure out what we wanted and he made it happen. I'm pleased. More
Fantastic The vehicle buying experience with Don Hewlett was excellent, very smooth and quick. Bruce (my salesman) was phenomenal during the entire process. H The vehicle buying experience with Don Hewlett was excellent, very smooth and quick. Bruce (my salesman) was phenomenal during the entire process. He made sure everything within his power went according to plan. I definitely recommend buying from Don Hewlett Chevrolet. I love my 2019 Silverado. More
Another great car buying experience We just bought another new Equinox from Neal Slocombe at Don Hewelett Chevy. This is the 4th car we bought there and Neal has sold us the last 3. He i We just bought another new Equinox from Neal Slocombe at Don Hewelett Chevy. This is the 4th car we bought there and Neal has sold us the last 3. He is pleasant and knows just what we are looking for. When we got ready to buy we sent him an email to say what we wanted and he made this a very nice visit for car buying. The dealership is also very good in that they all offered us time and being friendly and helpful. We will tell others about this and let them know this is a great place to go. No hassle and no problems. A great buying experience. Thank you Neal and thank you Don Hewellet. Pam and Michelle Richardson More
Sales Everything goes smooth. Have bought 2 new vehicles & 1 used. Never a problem that wasn’t taken care of. I would recommend this dealership to Others Everything goes smooth. Have bought 2 new vehicles & 1 used. Never a problem that wasn’t taken care of. I would recommend this dealership to Others. More