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Don Hewlett Chevrolet Buick
Georgetown, TX
2,228 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,228 reviews
January 11, 2019
Amazing service We just purchased our fourth vehicle from Don Hewlett Chevrolet. The employees are wonderful and I have NEVER felt any pressure to buy from any of the We just purchased our fourth vehicle from Don Hewlett Chevrolet. The employees are wonderful and I have NEVER felt any pressure to buy from any of their staff or salesmen. I will be purchasing my next vehicle from don Hewlett when the time comes! More
by Kristen2350
Employees Worked With
Chris Parker, Jeff Grazioplene, Zane Busch
January 07, 2019
DAS 2018 Very. impressed with service center with exception of people rotating tires . They never balance tire pressures in tires when they rotate them. I had Very. impressed with service center with exception of people rotating tires . They never balance tire pressures in tires when they rotate them. I had the car wash and expected they would at least vacuum floor mats. More
by DAS2018
Employees Worked With
Scott Nowling
January 07, 2019
Professional service Alicia and the fantastic service team behind her at Hewlett always exceed expectations. The work is always done on time and on budget. Alicia is the b Alicia and the fantastic service team behind her at Hewlett always exceed expectations. The work is always done on time and on budget. Alicia is the best! More
by Speedy21
Employees Worked With
Alicia
January 07, 2019
Oil Change and Service As always, the Service Department provided excellent service in a timely manner! The Staff (all) at Don Hewlett are always friendly, approachable, k As always, the Service Department provided excellent service in a timely manner! The Staff (all) at Don Hewlett are always friendly, approachable, knowledgeable and professional. More
by Mamie
Employees Worked With
John Gonzalez
December 28, 2018
Poor/incomplete service This is the third time in a row that I have had bad service from the service department. The first two were no return of phone calls after leaving a This is the third time in a row that I have had bad service from the service department. The first two were no return of phone calls after leaving a message. This happened with two different service reps. that I have dealt with before. As a result I went elsewhere for service. The last time was with the express lube service. After I left the service center I noticed that they had not checked the tire pressures which I suspect that they probably did not rotate the tires. I checked the work order when I got home because I noticed that the mileage for the next oil change on the window sticker showed less mileage that when I went in for this oil change. The paperwork also had the wrong license plate number on the work order. It did have the correct address and name. It makes me wonder if they actually changed the oil or just reset the computer. Scott Nowling has done a wonderful job at setting up a good relationship between me and Don Hewlett which was excellent in the past. Sorry, but three strikes and you are out. I am taking my service elsewhere. More
by Frustrated
Employees Worked With
Jason Jordan, Bryce Parrish and other Service Consultants., Scott Nowling
December 28, 2018
Professional service = customer loyalty The service I’ve received at Don Hewlett keeps me coming back. Can’t say enough about the friendly and professional service. I look forward to doing f The service I’ve received at Don Hewlett keeps me coming back. Can’t say enough about the friendly and professional service. I look forward to doing future business as needed with the Hewlett Gang. More
by juan1800
Employees Worked With
Employees at the Libe Express
December 27, 2018
Garret Benyo has to be one of the best salesman ever. Stopped in late on the way to Dallas from San Antonio and was greeted by Garret Benyo. He took the time to explain the truck we were looking at perfec Stopped in late on the way to Dallas from San Antonio and was greeted by Garret Benyo. He took the time to explain the truck we were looking at perfectly. He didn't waste any time in gathering the info needed, sharing the info I needed. Just a great all around salesman. Called me back after the holidays before noon. I didn't get the financing I needed to make the deal, but if I did I would of bought just on customer satisfaction. Thanks Garret your 5 stars in our book for sure. More
by D verde
Employees Worked With
Garret Benyo
December 25, 2018
This was our first experience with Don Hewlett Chevrolet Glad we decided to have them quote our company vehicles. They had the inventory and were very competitive. We are looking forward to dealing with Edwa Glad we decided to have them quote our company vehicles. They had the inventory and were very competitive. We are looking forward to dealing with Edward and the Don Hewlett team again. More
by Robert
Employees Worked With
Edward Munoz
December 23, 2018
Express Lube Plus Each time I have used the Express Lube Plus it was a good experience with quick and good service. But last week I took it in to get an State Inspectio Each time I have used the Express Lube Plus it was a good experience with quick and good service. But last week I took it in to get an State Inspection and they completed the job quickly. The Service Advisor asked if I wanted a Free Wash and I agreed. I assumed the service employee knew to turn off my sensor controlled windshield wipers. He did not and the water activated the windshield wipers. The Washer Brushes damaged one of my windshield wiper arms and I had to bring it back the next day to have it repaired. I did not use the wipers for a few days after the repair until my wife was driving in a small rain shower and when she returned home she told me that the driver side wiper would not clean the rain off of the windshield. I looked at the wiper blade and found the rubber had pulled out of the retainer in the middle of the blade. I removed the wiper blade and used a tool to reinsert the rubber blade back in the retainer and now the wiper works fine. More
by even par
Employees Worked With
Megan Stroud
December 19, 2018
Always courteous and welcoming I go for large and small items. The last visit just needed “something “ reset. I was in and out before I could drink my complimentary coffee. But last I go for large and small items. The last visit just needed “something “ reset. I was in and out before I could drink my complimentary coffee. But last week I was there to have left blinker bulbs replaced. More
by Pat429
Employees Worked With
Hugo is normally my service rep but he was not there so someone else stepped in.
