
Don Hewlett Chevrolet Buick
Georgetown, TX
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Poor service experience I relived my past experiences at places like Firestone and it’s competitors where they are required to upsell u things you don’t really need. They rec I relived my past experiences at places like Firestone and it’s competitors where they are required to upsell u things you don’t really need. They recommended a new air filter, which means they didn’t even look at the fact I have an aftermarket cold air exhaust system... also a cabin filter? I’m not even going to start at the literal rip-off price provided to replace it but also mention they never looked at it because it’s clean as xxxx since it was recently replaced. I didn’t buy a vehicle and warranty to get swindled by techs that want to sell me stuff I don’t need or can even use?!? More
Hewlett Service Department Best service department!!! Best dealership!!! John Jarvis is the bomb!!! Have been coming back for eleven years now. Have never received bad service Best service department!!! Best dealership!!! John Jarvis is the bomb!!! Have been coming back for eleven years now. Have never received bad service from the professionals at Don Hewlett!!! More
Very good service. I always bring my vehicles here when they need service because they are trustworthy and do quality work. They really take good care of my cars. I always bring my vehicles here when they need service because they are trustworthy and do quality work. They really take good care of my cars. More
Great experience I had a great experience with Roy who was our saler , he is cery friendly, he helped a lot with all our questions great service would recommend to fri I had a great experience with Roy who was our saler , he is cery friendly, he helped a lot with all our questions great service would recommend to friends More
Transmission / 4WD transfer case service I took my wife's 4WD Tahoe in for transmission and drive train service, and the service department found that a small leak was actually a hole worn in I took my wife's 4WD Tahoe in for transmission and drive train service, and the service department found that a small leak was actually a hole worn into the 4WD transfer case housing. While not happy about spending big bucks to replace the entire transfer case, I am very pleased with Paul Conrad and the mechanics that worked on it. After some initial issues, they made sure that everything was working properly, and the Tahoe is now as good as new. Paul went the extra mile to keep me informed as they kept the Tahoe a day longer so his mechanics could randomly drive the vehicle to insure they had found the small issue giving me an error message. All the extra time spent on this repair was part of my initial repair I had already paid for. They stood behind their work and didn't stop until everything was right. I have found this to be a rare quality not found in most outside repair facilities. I continue to use Don Hewlett Chevrolet for maintenance and repairs because they have earned my trust and confidence. More
Paul Britton is a Rock Star Salesman!!! I had an outstanding experience working with the entire Hewlett Team! Paul Britton was our salesman, and he was outstanding! Brett McCleney is F I had an outstanding experience working with the entire Hewlett Team! Paul Britton was our salesman, and he was outstanding! Brett McCleney is Finance was also outstanding! More
Outstanding Alicia Is a great service advisor, had a good experience working with her. She kept me updated on the status of our vehicle very professional. Rich Alicia Is a great service advisor, had a good experience working with her. She kept me updated on the status of our vehicle very professional. Richard Eaves More
I am treated as family I am amazed each time I am there. All employees look and act like they really enjoy their job. I am asked multiple times if I need anything. I am amazed each time I am there. All employees look and act like they really enjoy their job. I am asked multiple times if I need anything. More
Paid, with no results After having my car for 5 days to look at 2 issues my car was returned with no resolution. I actually had to fix an electrical issue myself after the After having my car for 5 days to look at 2 issues my car was returned with no resolution. I actually had to fix an electrical issue myself after the car was returned. At one point they had told me that my battery was no good. Since it was under warranty, I had them remove it, where them I had to pick up the battery, drive it to the seller location, they tested the battery only to find that there was no issue with the battery at all, thanks for wasting an hour of my work day. All in all I will never take my car back to the dealership to have anything looked at. I was greatly disappointed as the Quick Service department does a really decent job. More
Becoming a new car owner We weren't in the market for a new vehicle, but life happens and your old faithful Tahoe gets totaled in a wreck , not your fault. We were recommended We weren't in the market for a new vehicle, but life happens and your old faithful Tahoe gets totaled in a wreck , not your fault. We were recommended to go to Don Hewlett Chevrolet. Did my research on their great website and knew which one we wanted to test drive. Made an online appointment and Carl Staves contacted me the same day. When we went from the time we arrived we were treated like family. Best decision we made. Go see them, you will be glad you did! More