
Don Hewlett Chevrolet Buick
Georgetown, TX
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Fantastic Super friendly, efficient, accessible and responsive. Great experience. I walked in on a mission because I was in a rental after my vehicle was tota Super friendly, efficient, accessible and responsive. Great experience. I walked in on a mission because I was in a rental after my vehicle was totaled. I had 3 days left to find a solution for my problem! 4 kids and one on the way I HAD to get this done! Walked away in a beautiful and perfectly fitting vehicle at a great rate and was just taken care of from start to finish. Getting service is easy and affordable also. Very pleased with Don Hewlett Chevrolet and Zane Busch my salesman. More
Mission Accomplished It was a pleasure having this dealership work with us. Zane was very pleasant and we never felt pressure to make the purchase. Totally pleased with al It was a pleasure having this dealership work with us. Zane was very pleasant and we never felt pressure to make the purchase. Totally pleased with all the folks we dealt with during this transaction. More
New Car Experience This dealership trumped my last new car purchase experience 100 fold. We were met immediately with friendliness, expertise and honesty. Time was no This dealership trumped my last new car purchase experience 100 fold. We were met immediately with friendliness, expertise and honesty. Time was not wasted as every encounter was efficient and knowledgeable. I felt in addition to acquiring a new car, I acquired new friends. More
Best Ever! Zane Busch at Don Hewlett Chevrolet is so personal, experienced and willing to go the extra steps to take care of his customers. Best experience ever! Zane Busch at Don Hewlett Chevrolet is so personal, experienced and willing to go the extra steps to take care of his customers. Best experience ever! You will not be disappointed! More
Everyone was very helpful most of the time except when we s Well, at first- our salesman was not very attentive to me but was to my wife. Then he was summoned away to another customer (which was rude); so we g Well, at first- our salesman was not very attentive to me but was to my wife. Then he was summoned away to another customer (which was rude); so we got another salesman and he was extremely attentative ; he answered every question we had and some. He got to the point quickly and had numerous suggestions. I will recommend him to all my friends! More
Friendly sales and staff throughout the dealership. Ronnie Bradford has sold me 4 cars over the many years I've been a customer at this dealership and recommend him to folks throughout the dealership. Ronnie Bradford has sold me 4 cars over the many years I've been a customer at this dealership and recommend him to folks who value courtesy, responsiveness and respect. More
No "salesmen" here -- just new friends. I referred this dealership to several friends and co-workers the day after I purchased my vehicle. This is not the first time I purchased a vehicle f I referred this dealership to several friends and co-workers the day after I purchased my vehicle. This is not the first time I purchased a vehicle from Don Hewlett. My first experience was in 2006. That experience was identical to this experience in that I researched vehicles online, was immediately contacted by a salesman, and followed up with a visit to the dealership. From that first internet contact to closing the deal, I felt as if I was the only customer they had. Here's what I liked about the dealership: Walking into the dealership feels welcoming in that the cars (the product) are on display. I've been in other dealerships where all you see is a bunch of people milling about. Patriotic pictures (including Texana) are on display. As a military veteran, that appealed to me. Everything is immaculately clean and in good repair. The receptionist was friendly and greeted me promptly. Carl Staves, who started out as my salesman, became my new friend. As a senior citizen, I have purchased many new cars and I abhor the negotiating process. The salesmen always seemed to be the "middle man". I've gotten to the point where I just want to deal with the manager and not have to go through the middle man. However, the industry doesn't work that way. This is the first time I EVER felt like the salesman represented my interests fairly to the manager. I felt like Carl was fighting for me to get the best price possible. Carl did not use clichés like "what can I do to earn your business" or ask "if I can get the price right, are you ready to buy today". Had he done so, it would have interfered with the process because I would have tuned him out. Because he didn't, I felt like an individual being listened to. He took the time to patiently demonstrate features on the car. This is very important because there is so much technology on the vehicle and it can be overwhelming to senior citizens. This example alone is important enough to refer all senior citizens to him to buy their next new car. After the purchase, Carl followed up with me several times to ensure I had everything I needed and to answer questions, which of course I had. This proves that the sale doesn't stop once the contract is signed. The finance personnel, Jeff Grazioplene and Buddy Shepperd, were great and did not resort to high pressure sales tactics. Neither did they "sulk" when I declined their products. I purchased accessories from Jerred and he was very informative about the products and also offered fair pricing. I would like to add that I do not live near this dealership but the way I was treated and the price I got - including the price of my trade-in vehicle - was worth the distance it took to drive there. This purchase was an expensive one and the most important thing I can say is that the deal was great, I was treated fairly, and I walked away a very happy customer. Happy customers make more happy customers. More
The Best Experience with a Dealer yet! Chris was amazing! We were looking for a specific used car and he went above and beyond for us. We LOVE our suburban and it couldn't have been done Chris was amazing! We were looking for a specific used car and he went above and beyond for us. We LOVE our suburban and it couldn't have been done without the help from Chris! If you want the best experience buying a used or new car, go see Chris! He will make you feel welcome and like family. Not pushy at all! LOVE!!!!! Buddy was awesome too! Made us laugh, was quick and didn't make us stay for hours!!! :) Another person who went above & beyond! Look forward to making some great family road trips in our suburban, Midnight! (that's her name!!:) More
This is how car-buying actually should be!! For 2 years in a row same dealer and salesman Shannon wolf has blown me away with his customer service. he makes it fast and easy, but he also gives y For 2 years in a row same dealer and salesman Shannon wolf has blown me away with his customer service. he makes it fast and easy, but he also gives you the best price. When he goes to work for you he finds the good deal and he gets any and every discount eligible to ensure customer satisfaction. this was the case for our family in 2017 he was able to get us an unbeatable deal on a chevy equinox and the following year a 2018 chevy Malibu exact color, trim and specifications absolutely blew us away. and jeff worked great getting the financing squared away. Thank you Shannon, Jeff and thank you don Hewlett. More
Best car buying Experience "Great Car Buying Experience" Debbie Cotton Ronnie and the entire team at Don Hewlett Chevrolet are Rock Stars! They could not have been more pleasa "Great Car Buying Experience" Debbie Cotton Ronnie and the entire team at Don Hewlett Chevrolet are Rock Stars! They could not have been more pleasant to work with. Their professionalism and honesty shine through. If you want a pleasant expeditious car buying experience, go to Don Hewlett and ask for Ronnie! More