Don Hewlett Chevrolet Buick

Best Ever! Zane Busch at Don Hewlett Chevrolet is so personal, experienced and willing to go the extra steps to take care of his customers. Best experience ever! Zane Busch at Don Hewlett Chevrolet is so personal, experienced and willing to go the extra steps to take care of his customers. Best experience ever! You will not be disappointed! More

Everyone was very helpful most of the time except when we s Well, at first- our salesman was not very attentive to me but was to my wife. Then he was summoned away to another customer (which was rude); so we g Well, at first- our salesman was not very attentive to me but was to my wife. Then he was summoned away to another customer (which was rude); so we got another salesman and he was extremely attentative ; he answered every question we had and some. He got to the point quickly and had numerous suggestions. I will recommend him to all my friends! More

Friendly sales and staff throughout the dealership. Ronnie Bradford has sold me 4 cars over the many years I've been a customer at this dealership and recommend him to folks throughout the dealership. Ronnie Bradford has sold me 4 cars over the many years I've been a customer at this dealership and recommend him to folks who value courtesy, responsiveness and respect. More

No "salesmen" here -- just new friends. I referred this dealership to several friends and co-workers the day after I purchased my vehicle. This is not the first time I purchased a vehicle f I referred this dealership to several friends and co-workers the day after I purchased my vehicle. This is not the first time I purchased a vehicle from Don Hewlett. My first experience was in 2006. That experience was identical to this experience in that I researched vehicles online, was immediately contacted by a salesman, and followed up with a visit to the dealership. From that first internet contact to closing the deal, I felt as if I was the only customer they had. Here's what I liked about the dealership: Walking into the dealership feels welcoming in that the cars (the product) are on display. I've been in other dealerships where all you see is a bunch of people milling about. Patriotic pictures (including Texana) are on display. As a military veteran, that appealed to me. Everything is immaculately clean and in good repair. The receptionist was friendly and greeted me promptly. Carl Staves, who started out as my salesman, became my new friend. As a senior citizen, I have purchased many new cars and I abhor the negotiating process. The salesmen always seemed to be the "middle man". I've gotten to the point where I just want to deal with the manager and not have to go through the middle man. However, the industry doesn't work that way. This is the first time I EVER felt like the salesman represented my interests fairly to the manager. I felt like Carl was fighting for me to get the best price possible. Carl did not use clichés like "what can I do to earn your business" or ask "if I can get the price right, are you ready to buy today". Had he done so, it would have interfered with the process because I would have tuned him out. Because he didn't, I felt like an individual being listened to. He took the time to patiently demonstrate features on the car. This is very important because there is so much technology on the vehicle and it can be overwhelming to senior citizens. This example alone is important enough to refer all senior citizens to him to buy their next new car. After the purchase, Carl followed up with me several times to ensure I had everything I needed and to answer questions, which of course I had. This proves that the sale doesn't stop once the contract is signed. The finance personnel, Jeff Grazioplene and Buddy Shepperd, were great and did not resort to high pressure sales tactics. Neither did they "sulk" when I declined their products. I purchased accessories from Jerred and he was very informative about the products and also offered fair pricing. I would like to add that I do not live near this dealership but the way I was treated and the price I got - including the price of my trade-in vehicle - was worth the distance it took to drive there. This purchase was an expensive one and the most important thing I can say is that the deal was great, I was treated fairly, and I walked away a very happy customer. Happy customers make more happy customers. More

The Best Experience with a Dealer yet! Chris was amazing! We were looking for a specific used car and he went above and beyond for us. We LOVE our suburban and it couldn't have been done Chris was amazing! We were looking for a specific used car and he went above and beyond for us. We LOVE our suburban and it couldn't have been done without the help from Chris! If you want the best experience buying a used or new car, go see Chris! He will make you feel welcome and like family. Not pushy at all! LOVE!!!!! Buddy was awesome too! Made us laugh, was quick and didn't make us stay for hours!!! :) Another person who went above & beyond! Look forward to making some great family road trips in our suburban, Midnight! (that's her name!!:) More

This is how car-buying actually should be!! For 2 years in a row same dealer and salesman Shannon wolf has blown me away with his customer service. he makes it fast and easy, but he also gives y For 2 years in a row same dealer and salesman Shannon wolf has blown me away with his customer service. he makes it fast and easy, but he also gives you the best price. When he goes to work for you he finds the good deal and he gets any and every discount eligible to ensure customer satisfaction. this was the case for our family in 2017 he was able to get us an unbeatable deal on a chevy equinox and the following year a 2018 chevy Malibu exact color, trim and specifications absolutely blew us away. and jeff worked great getting the financing squared away. Thank you Shannon, Jeff and thank you don Hewlett. More

Best car buying Experience "Great Car Buying Experience" Debbie Cotton Ronnie and the entire team at Don Hewlett Chevrolet are Rock Stars! They could not have been more pleasa "Great Car Buying Experience" Debbie Cotton Ronnie and the entire team at Don Hewlett Chevrolet are Rock Stars! They could not have been more pleasant to work with. Their professionalism and honesty shine through. If you want a pleasant expeditious car buying experience, go to Don Hewlett and ask for Ronnie! More

Perfect !!! The experience everytime you buy at Hewlett Chevrolet is First Class. They treat you like family & I will continue to buy all my auto needs from them. The experience everytime you buy at Hewlett Chevrolet is First Class. They treat you like family & I will continue to buy all my auto needs from them. More

Fantastic Experience!! Super experience at Don Hewlett! Ronnie Bradford was very professional and wonderful, explained things thoroughly, listened to my "too many to count" Super experience at Don Hewlett! Ronnie Bradford was very professional and wonderful, explained things thoroughly, listened to my "too many to count" numerous questions, answered them completely and went above and beyond in the entire car purchase procedure, finding me just what I wanted in a car. Jeff Grazioplene walked me through all of the financial questions and was very efficient in handling my needs. No high pressure from anyone - very friendly and took plenty of time with me. Thank you Ronnie and Jeff for making my experience stress-free and an enjoyable experience. More

Keyless Went to the dealership to look at and test drive and buy it the price was right. After the test drive we decided to see if they would agree to my deal Went to the dealership to look at and test drive and buy it the price was right. After the test drive we decided to see if they would agree to my deal and a deal was made. Then all the problems started, got to finance and the numbers didn't match the deal, finally got that taken care of and papers sign. Then It was time to get with the salesperson and get the keys and remote fobs and was told they could not find the second key, fobs or the owners manual and would have them for me the next day and I would get a phone call when they were ready to be picked up. So when I did hear from the salesperson I decided to send him, the general sales manager a email to try to get someone to get back in touch about my not have keys to my new truck. I finally called to talk to the salesperson or one of the sales managers but no luck they were all busy, finally the salesperson call and was told he still didn't have my key and would have them the next day at noon. So I went in and the salesperson was not there and was told the make ready manager had key and would take care of it. So I hand it to the make ready manger for jumping through hoops to make sure our visit as painless as possible, very nice guy to deal with unlike any of the sales team which I hope to never have to deal with again. A truck or car should never be sold if the key can not be located. If I would have know this truck had no keys and fobs i would not have signed the papers. I think the sales team only interest is making sales no matter what. I will never buy from this dealership!!!!!! And any body reading this beware ask to see all the keys before signing papers. And the only reason I put one star on this review is because it doesn't have a no star or negative stars. More