Don Hewlett Chevrolet Buick

Great Car Buying Experience Ronnie and the entire team at Don Hewlett Chevrolet are Rock Stars! They could not have been more pleasant to work with. Their professionalism and h Ronnie and the entire team at Don Hewlett Chevrolet are Rock Stars! They could not have been more pleasant to work with. Their professionalism and honesty shine through. If you want a pleasant expeditious car buying experience, go to Don Hewlett and ask for Ronnie! More

Wonderful Very professional and patient with me and very personable. I had a bad experience at another dealership not Chevy and was nervous about even pursuin Very professional and patient with me and very personable. I had a bad experience at another dealership not Chevy and was nervous about even pursuing another avenue. Ronnie was recommended to me by a family member and could not be happier. More

Terrible customer service We worked with a different car salesman, but the two were sharing an office at the moment. We had just purchased a vehicle and still had our belongin We worked with a different car salesman, but the two were sharing an office at the moment. We had just purchased a vehicle and still had our belongings in his office. We were rudely told we could wait in the lobby instead as we were not his customers and were waiting on the final steps with our salesman. Our salesman Abraham was great and got the job done! Our overall experience was great up until the interaction with Marty. By looking at the other reviews this isn’t the first time it’s happened. More

Awesome From start to finish it was a great experience. I really enjoyed not feeling like I was being pushed into buying a car and I was just able to spend th From start to finish it was a great experience. I really enjoyed not feeling like I was being pushed into buying a car and I was just able to spend the time I needed to find the car I wanted. More

Buying my Traverse My experience with the purchase of our new Traverse was a positive one from beginning to end. We were treated with courtesy by everyone we dealt with My experience with the purchase of our new Traverse was a positive one from beginning to end. We were treated with courtesy by everyone we dealt with while at the dealership, and our salesman treated us like old friends. More

Oil change and state inspection Don Hewlett is known for customer service, but Mr Jim Lashley could write the book on excellent customer service. My wife and I have been dealing wit Don Hewlett is known for customer service, but Mr Jim Lashley could write the book on excellent customer service. My wife and I have been dealing with Don Hewlett since the 1980s and have been treated great each time. This was my first time in the new oil change building, It was unreal and super nice.. It has so much to offer the customer while you wait... Mr Lashley was the best.. I felt like he was trying to help me, and I was treated with a great deal of respect. Being 75 years old I really appreciate that, The young lady who I paid was very nice and helpful. I can't leave out Rick Jehl. He has helped me many times, and I appreciate him very much. To sum this up: Don Hewlett is the best dealership in Texas because of it's outstanding personnel. More

New Family Car My fiancé and I have been looking into vehicles for the last 3 weeks, looking into finding the best over all deals and information on great family SUV My fiancé and I have been looking into vehicles for the last 3 weeks, looking into finding the best over all deals and information on great family SUV’s,after meeting Ronnie and the great team at Don Hewlet I knew we would have a great visit, we just recently had a baby back in November and needed a new vehicle for our two boys, Today we brought our youngest and honestly the whole time they were working with us and they always came by to check on us and our baby, the team at Hewlett-Packard made us feel comfortable and welcomed and answered our questions and made sure we got the deal we wanted and needed. After 4 hours we signed and got our 2014 Chevy Equinox and to be honest we are so far in love and very happy, I will be coming by next year for my truck purchase, thank you again Ronnie and Don Hewlett-Packard Team. More

Upgrades in Dealership This purchase from Don Hewlett Chevrolet Buick was a new experience to my wife and I. Everyone is courteous helpful, knowledgeable. Less writing, Pr This purchase from Don Hewlett Chevrolet Buick was a new experience to my wife and I. Everyone is courteous helpful, knowledgeable. Less writing, Products offered were new to us an really wanted. (warrantys). Ronnie Bradford is a excellent sales model. He gave us a feeling that we weren't another sales More

Pleasant Experience Friendly and competent sales staff. Mr. Ronnie Bradford was helpful in finding a vehicle that met our needs and wants. Like a good neighbor helpful! Friendly and competent sales staff. Mr. Ronnie Bradford was helpful in finding a vehicle that met our needs and wants. Like a good neighbor helpful! More

Very happy with our experience I was working with Carl Staves and Steven Lawrence on a 2016 GMC canyon for my wife. Carl and Steven are both very responsive to requests, and much I was working with Carl Staves and Steven Lawrence on a 2016 GMC canyon for my wife. Carl and Steven are both very responsive to requests, and much to my delight, they, and the dealership, are extremely transparent. there are no forced dealer additions here, either. That's a big plus in my book. These guys are the EXACT OPPOSITE of the "old school" car salesman philosophy of "screw the customer out of every penny for a little extra in my commission check". You will not have anyone play games with you here. They will not throw your trade in keys on the roof to wear you down to get a deal. Here's what you will experience: Your sales team member will be a customer advocate for you. They actually strive to get you the best possible deal they can. If you need space to discuss decisions, they will respect you and give you space. The Hewletts "get it" and understand what it takes to sell a car in 2018(I even had a chance to meet Mike Hewlett. Nice guy.). They will make sure that you are happy, and well taken care of. I hate buying a car because of what a long process it is. We spent 5 and a half hours here on saturday(after driving 3 hours from Houston, mind you) and it didn't feel like it at all. They even made my 5 year old daughter feel welcome, rather than an inconvenience. Jeff didn't force warrantys down our throats, either. I've never in my life bought an extended warranty, but I felt that the value of what F&I was offering was both fair and valuable. Again, he was transparent and straightforward. I know he/they made money on the warrantys we bought and I have no issue with it whatsoever. Sure, we didn't walk away with the 2016 GMC canyon, but after discussing it with my wife, we ended up purchasing a 2017 silverado that was a demo unit. I love the truck, and I will not hesitate to come back to Hewlett for our next car buying experience, even if it is 3 hours away from home for us. More