Don Hewlett Chevrolet Buick

Great buying experience! Carl Staves was an excellent sales person. Very friendly and helpful. I would 100% recommend going to him to purchase a vehicle. Jeff Grazioplene wa Carl Staves was an excellent sales person. Very friendly and helpful. I would 100% recommend going to him to purchase a vehicle. Jeff Grazioplene was very friendly and professional and made the finance part go smoothly. More

Ronnie was great The rest . I drove all the way from Houston to purchase my 2015 Mazda 6. Ronnie was wonderful making sure we were ok on the road reassuring us that he still hav I drove all the way from Houston to purchase my 2015 Mazda 6. Ronnie was wonderful making sure we were ok on the road reassuring us that he still have the vehicle and when we got there made things as easy as possible, including the test drive and getting our trade in value taken care of right away. I do remember another gentleman that came in and talked to us about scotch guard and other add on products no of which we wanted or purchased. Here is what I had an issue with while in your dealership. While we were present, there was a lot of "Shop talk" that I being in customer service deem inappropriate to have especially while customers are present. Though the other individuals seemed oblivious to the fact that the nickname calling that they had for Ronnie it appeared to us that it kinda hurt his feeling being picked on so much. I would hate for your dealership to loss one of your valuable team members of this type of behavior. I also did not need to know how drunk the staff has gotten at various events including an incident with someone falling out of a golf cart. If I had not just driven all the way from Houston I would have left and found what I was looking for else where. Now to your Finance offer Jeff. I understand how auto financing works with dealership up selling the rate to make more money but lets get real you have a customer with an over 800 credit score and you say that BOA can get them at 4.25% then when the customer questions the rate you forget that you said that BOA would give them that rate then you say "oh look BOA just came in with a 2.65%." give me a break. Secondly hard selling the warranties your dealership offers to make more commission and then when told that a warranty would be purchased else where bashing the Credit Unions and what they have to offer (warranty and otherwise) especially when a Manager of a Credit Union is on the other side of the desk. Once again I will say if I had not driven all the way from Houston to Austin for the car and if it were not for Ronnie I would have never purchased an auto from your dealership. Best wishes to your company. More

Competitivly priced, Hassle Free no BS Recently purchased a vehicle from Hewlett Chevrolet and had a great experience. Researched online between various dealers and found that Hewlett had Recently purchased a vehicle from Hewlett Chevrolet and had a great experience. Researched online between various dealers and found that Hewlett had the most competitive prices and from the beginning Carl was most helpful. Explained all features on the vehicle, receptive to all questions and concerns and diligently worked to get us the very best price. Finance was a breeze with no hassle and an interest rate we required. If you're in the market for a new vehicle I highly recommend you go straight to Don Hewlett. More

good sercice I knew exactly what I wanted when I walked in. They only had one available, and it was just right for me, so I bought it. Jeff did a good job, but he I knew exactly what I wanted when I walked in. They only had one available, and it was just right for me, so I bought it. Jeff did a good job, but he didn't need to do very much. More

Satisfied Absolutely a great experience. Great sales staff and entire process was excellent. From the front desk to the finance office we were treated with the Absolutely a great experience. Great sales staff and entire process was excellent. From the front desk to the finance office we were treated with the utmost respect. Great dealership with outstanding staff. Dennis Allman More

New Friend - When we walked into your dealership, Jeff came out to greet us. We first got to know each other, he make us feel as ease and began to learn what we w When we walked into your dealership, Jeff came out to greet us. We first got to know each other, he make us feel as ease and began to learn what we wanted...if we wanted to trade...and what he had available. He offered suggestions, no pressure. We shared family stories, Buick stories, driving stories but got to know each other. More

Great experience and smooth transaction because Zane was the perfect non-pushy, but attentive and informative salesman! A perfect fit for us! Would highly recommend and smooth transaction because Zane was the perfect non-pushy, but attentive and informative salesman! A perfect fit for us! Would highly recommend him! Thanks Zane! More

Easy purchase and great service My first visit this dealer was late on a Sunday evening close to closing time so I was afraid we wouldn't be able to be helped, but this wasn't the ca My first visit this dealer was late on a Sunday evening close to closing time so I was afraid we wouldn't be able to be helped, but this wasn't the case. We were greeted by our sales associate, Zane, and we were able to look at a couple of cars. We came back Monday evening and looked at a few more. We test drove a Chevy Traverse that we were eyeing. The test drive was really nice and relaxed and we were free to get as much of a feel for the car as we wanted. After that we decided to buy it and the buying process went very smoothly. Despite it being late and after closing everyone was very nice and we received great service. I'm very happy with my purchase. More

Experience I went to Hewlett on a Friday to purchase a new vehicle with my Capital One Auto-Navigator. I know the process takes a while and I have a young child I went to Hewlett on a Friday to purchase a new vehicle with my Capital One Auto-Navigator. I know the process takes a while and I have a young child, so Friday was my "pre-game" as I looked around to narrow the search. I made an appointment to return the following day (Saturday) with arrangements for my daughter to be taken care of while I could focus my attention on the sales, etc. Saturday, Scott Nowling acted like I was not worthy of a new vehicle and said very inappropriate things to me. Filled with disbelief, I left speechless. I called the management team on Monday where they apologized for the treatment I received and asked me to come back with a different sales associate "to make it right." Carter Hill called me and convinced me to return. Now, I don't have anyone to watch my daughter and have family in town visiting, but again he assured me it would be OK. He had me up and running within the hour and made my daughter feel welcome. I can't say enough wonderful things about Carter Hill. More

Great Would like to express the experience I had in buying my new car. Ronnie was patient while we looked all over the lot and the over flow lots for what I Would like to express the experience I had in buying my new car. Ronnie was patient while we looked all over the lot and the over flow lots for what I wanted to buy. He was helpful with knowing what cars had what in them. I have purchased my other cars from Hewlett. Would also like to express that Jeff was great with signing the paper work and doing the financing part of my new car. Very friendly and help me get the final part of my purchase done. More