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Don Hewlett Chevrolet Buick
Georgetown, TX
2,251 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,251 reviews
November 11, 2016
Great experience , I will buy here again From my phone conversations and emails to Carl Staves to my final visit and delivery of vehicle I was treated well without any problems or pressure,it From my phone conversations and emails to Carl Staves to my final visit and delivery of vehicle I was treated well without any problems or pressure,it was a great overall experience. More
by John2500
Employees Worked With
Carl Staves
November 11, 2016
Excellent Experience The team at Don Hewlett, especially Mr. Bradford, made a normally stressful experience delightful and stress free. All of the team was extremely accom The team at Don Hewlett, especially Mr. Bradford, made a normally stressful experience delightful and stress free. All of the team was extremely accommodating and I would, without hesitation, recommend them to any of my family and friends. More
by RWGreenery
Employees Worked With
Ronnie Bradford, Jeff Grazioplene
November 08, 2016
Outstanding sales experience I have bought many automobiles in my life, both personally and for my companies. I can honestly say that buying a new truck from Carl at Don Hewlet I have bought many automobiles in my life, both personally and for my companies. I can honestly say that buying a new truck from Carl at Don Hewlett Chevy in Georgetown, Texas was the most comfortable and easy process ever. Their professionalism and knowledge of their products and the financing were all very impressive. I would highly recommend Carl in sales, Jeff in finance and the whole Dow Hewlett team in buying your next truck or car. A Very Happy Customer More
by Very Happy Customer
Employees Worked With
Carl Staves- Sales, Chris Brown-Accessories, Jeff Grazioplene
November 08, 2016
Mustang vs Camero I was looking for a new Sports Car, I drive a Ford F-150 and a "52 Ford Coup and went to Ford first to look at a Mustang and then over to Hewlett to l I was looking for a new Sports Car, I drive a Ford F-150 and a "52 Ford Coup and went to Ford first to look at a Mustang and then over to Hewlett to look at a Camero. The salesman at Ford recommended I speak with Carl Staves, Carl was out so I left my cell # for him. When Carl called, I told him I had decided to with the Mustang, since the Camero was to short in head room for me. Carl told me about the Mustang he had just taken in as a trade. I drove over the next day to look at the car and take a test drive. The Mustang was used, but had very low mileage and was exactly what I was looking for. Carl put no pressure on me to purchase the car, he left the decision totally up to me. I made an over, Carl presented the offer and called me back with a counter-offer, which I accepted. My sister purchased a new Buick from Carl the same day, since I had recommended him to her and since Hewlett gave her such a great deal. I have been purchasing my cars from Leif Johnson, they always give me a good deal and usually take my offers with no pressure. Carl is a gentleman, knows his business and puts no pressure a his customers. I/We will buy from Hewlett in the future, although I am a Ford Man. More
by Randell R Copeland
Employees Worked With
Carl Staves, David in F & I
November 07, 2016
Love our new truck We have been very happy with all of the vehicles through Hewlett. Everyone is friendly and helpful. We will continue to buy and service our vehicles f We have been very happy with all of the vehicles through Hewlett. Everyone is friendly and helpful. We will continue to buy and service our vehicles from/through Hewlett. More
by EKSchmehl
Employees Worked With
The guy in the accessories section of the showroom, Ronnie Bradford, Brett McCleney
November 06, 2016
Excellent customer service Great buying experience. Great salesman Carl Staves, he made the purchase really easy. Their online application and up front pricing made it easy and Great buying experience. Great salesman Carl Staves, he made the purchase really easy. Their online application and up front pricing made it easy and fast to complete the sale in record time More
by JorgeV77
Employees Worked With
Carl Staves
November 04, 2016
HORRIBLE!!! My husband took his car here because it kept shutting down on him. He told them what he believed to be wrong with it and gave them our warranty info. My husband took his car here because it kept shutting down on him. He told them what he believed to be wrong with it and gave them our warranty info. They came back and said it was carbon in the throttle up which of course wouldn't be covered under our warranty with a minimal deductible and that it would cost us $175.00 for them to fix it. My husband told them he didn't believe that was all it was but if that worked great, BUT asked (Mindy) if it continued to happen would he get his money back or get what was actually wrong with it fixed. She told him he would absolutely get taken care of if the problem was not fixed and when he asked for it in writing she told him they could not do that but not to worry because they would definitely work something out with him. Of course 1 day later it has happened again and when my husband called they told him sorry, but we can look at it again for free but were not giving you your money back and when we figure out what is wrong with it you will have to pay for it, they told him there was nothing they could do because they don't know if they could recreate the problem anyway. (keep in mind my husband told them there was NO hurry) This is ridiculous if you can not figure out what is wrong with someone's car why charge for some BS reason that you knew was not going to fix the problem and if you didn't know it would help maybe you should have some more training. We have moved away from our home state of Michigan from people we trust with our cars and a step dad who use to work on them to Texas (which I love) but to people we can not trust that are not doing their jobs and keeping their words. Unfortunately this is why mechanics get horrible reputations. Very upset, we feel like we just threw away money unwillingly and there of course is nothing we can do about it. More
by brinks0610
Employees Worked With
Mindy Keith, Amy
November 04, 2016
It was wonderful. I enjoyed the experience. They were very helpful and and took time to explain my options without being overbearing. Marty was extremely patient and I I enjoyed the experience. They were very helpful and and took time to explain my options without being overbearing. Marty was extremely patient and I have already recommended Don Hewlett to my friends. More
by Tammy Hisey
Employees Worked With
Jason Luther, Brett McCleney, Marty Cook
October 23, 2016
Thank you! We recently leased a 2017 Cruze from Don Hewlett Chevrolet and it was a great experience. Ronnie was very helpful and walked us through the process in We recently leased a 2017 Cruze from Don Hewlett Chevrolet and it was a great experience. Ronnie was very helpful and walked us through the process in a very kind manner, Being first time leasers this was a great experience. Thank you so much for your help. More
by mirgoan18
Employees Worked With
Ronnie Bradford
October 21, 2016
Awesome! I did not feel pressured. The staff was super friendly. Financing was simple to understand with no gimmicks and went really smooth and flawless. Ronni I did not feel pressured. The staff was super friendly. Financing was simple to understand with no gimmicks and went really smooth and flawless. Ronnie Bradford was very friendly. They made me feel like I was part of the family. I would buy another vehicle from them in the future. More
by RON
Employees Worked With
Ronnie Bradford, Brett McCleney
