Don Jackson Chrysler Dodge Jeep Ram - Service Center
Cumming, GA

265 Reviews of Don Jackson Chrysler Dodge Jeep Ram - Service Center
My serice representative was great! My service representative was great! Brandy stayed in touch with me by phone with updates regarding my service. She was able to present options to ad My service representative was great! Brandy stayed in touch with me by phone with updates regarding my service. She was able to present options to address my vehicle needs More
My service experience was great! The service agent was patient and kind.She made sure I had a ride to and from my home and was extremely kind. The were 2 recalls and she helped me to The service agent was patient and kind.She made sure I had a ride to and from my home and was extremely kind. The were 2 recalls and she helped me to get another problem I had with my vehicle so that I would not have to schedule another appointment. More
Good place Fast and friendly service. Decent prices and also a great dealership to purchase new or used cars at a great deal. Will be back soon. Fast and friendly service. Decent prices and also a great dealership to purchase new or used cars at a great deal. Will be back soon. More
My experience My service agent was awesome but the quality of work from the technicians leave me leery about my vehicle. I had to bring it back twice within 24 hour My service agent was awesome but the quality of work from the technicians leave me leery about my vehicle. I had to bring it back twice within 24 hours. I have lost confidence in this vehicle. However my service advisor has assured me that the car is fine. More
tire issue They got me in a timely fashion. They fixed the problem that day. I picked up my vehicle the next day. All was good in my opinion. They got me in a timely fashion. They fixed the problem that day. I picked up my vehicle the next day. All was good in my opinion. More
Kedran was great as always in assisting me with my car needs One of the main reasons I allow Don Jackson to Service my car is Kedran. He is honest with me on all fronts. He has great customer service skills and One of the main reasons I allow Don Jackson to Service my car is Kedran. He is honest with me on all fronts. He has great customer service skills and really know his job. More
Quick oil change .... No long wait time at all the day after Christmas! Anna is always professional. This is my second visit to the service department and each time .... No long wait time at all the day after Christmas! Anna is always professional. This is my second visit to the service department and each time Anna was right there as if she was waiting just for me. Her warm welcomes definitely make you feel at ease. Thank you Anna for your services. You make your team flow. More
Moving in the right direction. My recent visit was like most of my visits this year. Professional and prompt service. Most of the time no flash. This visit Brandy greeted me with hu My recent visit was like most of my visits this year. Professional and prompt service. Most of the time no flash. This visit Brandy greeted me with humor and a smile. Most of the time it's a business as usual approach. Small waiting area without the trimmings...no laptop stations, comfortable seating, coffee/snacks. I've taken my JEEP here for the entire year and not one time did anyone mention a missing lug nut. Brandy address the issue and recommended a solution. I have previously requested a vacuum service with oil change. The reply we are too busy, or can't do. I've had other vehicles and service from competitors in the area and Don Jackson has a little ways to go. People like Brandy and prompt service is just the start. More
Customer service at Don Jackson Chrysler Jeep I had a great experience at this dealership. The customer service us par none. They have very friendly and knowledgeable employyes. My service special I had a great experience at this dealership. The customer service us par none. They have very friendly and knowledgeable employyes. My service specialist Kedran was very polite and helpful. I must definitely would recommend this dealership. More
Oil Change Service was very quick and professional! I was able to pull right up to the express lanes and received help. Brandi ensured me that my car was in good Service was very quick and professional! I was able to pull right up to the express lanes and received help. Brandi ensured me that my car was in good hands and that I would be receiving superior service! More