Don Jackson Chrysler Dodge Jeep Ram - Service Center
Cumming, GA

265 Reviews of Don Jackson Chrysler Dodge Jeep Ram - Service Center
Wheel Locks Made my life so much better, now I don't have to worry about getting stuck somewhere with a flat tire because Brandy was able to remove my wheel locks Made my life so much better, now I don't have to worry about getting stuck somewhere with a flat tire because Brandy was able to remove my wheel locks More
Oil Change I recently brought my car to CDJR for an oil change. It was pleasant experience. Prior to going to CDJR that day, I had concluded it would be my last I recently brought my car to CDJR for an oil change. It was pleasant experience. Prior to going to CDJR that day, I had concluded it would be my last because previously I had experienced unsatisfactory service. Upon arriving to the service department, I conveyed my concern to George (Service Advisor) about the care of my vehicle. He carefully listen to my concerns and immediately took the requisite steps to ensure my concerns were addressed. Upon completion of my visit, I was extremely pleased with the service I'd received. My vehicle was returned to me in good shape. The service I received this visit forced me reconsider not using CDJR's service department again. Thank you George! More
A unique Experience The young man Kedran was an excellent Service Adviser.He was professional, courteous and definitely proficient when it came to my SRT 8.The service wa The young man Kedran was an excellent Service Adviser.He was professional, courteous and definitely proficient when it came to my SRT 8.The service was fast and I was able to get back to work in no time.Keep up the good work Don J! More
Professional, Speedy, I gave a 5 rating because of the gentlemen being a professional, I have had some other bad experience with the people in service not being able to tal I gave a 5 rating because of the gentlemen being a professional, I have had some other bad experience with the people in service not being able to talk to people and not listening to the problem. I purchased wipers as needed but I thought was a bit "high" and might have checked around but I like the service so I got them. I like the bundle oil changes and the rapid turnaround. The txt feature while you wait I give an "A+" (if I can be of any assistance while you wait........ More
Lol change I was in and out before I could finish my lunch. Everyone there were friendly and professional. From the time I pulled up to the moment I checked out. I was in and out before I could finish my lunch. Everyone there were friendly and professional. From the time I pulled up to the moment I checked out. Awesome service!!! More
Customer Service Arrived at the dealership at 12:30. was immediately waited on. Customer service was excellent. My tires was installed not having having to wait a lo Arrived at the dealership at 12:30. was immediately waited on. Customer service was excellent. My tires was installed not having having to wait a long period of time. The person that I dealt with was very pleasant. My overall experience was GREAT!! More
Professional, curteous service My service technician, Kedran, was extremely professional. The service I received was prompt and informative. During my visit Kedran kept me updated My service technician, Kedran, was extremely professional. The service I received was prompt and informative. During my visit Kedran kept me updated on the progress of my service. He was both informative and very customer focused. More
Quick I did not have to wait very long for a Friday morning they were quick and Kendran made sure he came to the waiting area to let m know what was being d I did not have to wait very long for a Friday morning they were quick and Kendran made sure he came to the waiting area to let m know what was being done and where I was in line on how it will be when my car will be serviced. More
Good Customer Service The customer service that I usualy receive at Don Jackson dealership is mostly good. Few less than professional experiences; Would continue to do busi The customer service that I usualy receive at Don Jackson dealership is mostly good. Few less than professional experiences; Would continue to do business with them. I am mostly pleased with their service. More
Express Oil Change I needed an oil change quickly and low cost, I went to the dealership with my coupon and received very timely service using the Express Service. I was I needed an oil change quickly and low cost, I went to the dealership with my coupon and received very timely service using the Express Service. I was greeted and acknowledged by the staff very timely. The service was performed expeditiously and I was on my way. Great staff. Thank you. More