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Don Jackson Chrysler Dodge Jeep Ram - Service Center

Cumming, GA

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265 Reviews

265 Reviews of Don Jackson Chrysler Dodge Jeep Ram - Service Center

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August 27, 2017

Excellent Service Always pleased when Kendrick is my service agent👍 Very professional, friendly, not pushy about add ons. I was very happy when he asked about rotati More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenrick
August 17, 2017

Terrific and Timely Service John High met and surpassed my highest expectations of a Service Department leader. Having dealt with dealer service departments for more than 50 year More

by Marsh33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See my comment about John High and others.
August 04, 2017

Great service! I've been shy of dealership service for many years, but Don Jackson has proved me wrong. Their service is excellent, their personnel friendly, effici More

by Karen M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kedran Darns (this visit), James Brown (this visit), Jim Schoolfield (sales - at purchase), Zane (finance - at purchase)
February 23, 2017

Teresa from Service dept is the WORST My dodge Durango has been in the shop for 2 weeks now. Theresa R. In service is the worst ever!!! Originally, I was told the water pump is what caused More

by Dia colclough
Recommend Dealer
No
Employees Worked With
Theresa from service department
February 13, 2017

Very Bad Service Department PLEASE DO NOT USE THIS SERVICE DEPARTMENT!!! I took my '07 Dodge truck in for the Takata airbag recall and for a chime going off every time I turne More

by Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa Richards, Dennis Cole
November 15, 2016

Terrible customer service I purchased a car there and and after fews days of ownership the. Low pressure tire came on. It has been coming off and on since i purchased the vehic More

by Patty112
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joe B.
October 17, 2015

Amazingly Bad! Two weeks for an appointment only not to even be looked at day. Next day, almost noon before they knew anything and promised it would be done that da More

by DarkHorse 3/5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa Richardson
August 30, 2015

Service department left my car unraveled Dodge Neon towed here for service, after getting a $2200 dollar est I decided not to proceed. They left my dashboard dismantled, Cynthia refused to to More

by cclarke
Recommend Dealer
No
Employees Worked With
Cynthia
November 23, 2013

I've had several dealings with the service department here, both with my 2006 Jeep Grand Cherokee and my 2008 Town & Country. For routine service - oil change, tire rotation, etc - they're fine. You'll More

by ClayH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
June 15, 2013

Warranty work. Service department honest and friendly. Work delivered and done right the first time. Pleasant experience. Highly recommend !! I will become a customer for life. More

by dbucy
Recommend Dealer
Yes
Employees Worked With
Christy Gonzales
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