Don Jackson Chrysler Dodge Jeep Ram - Service Center

Battery service. I had an aux. battery go bad and they replaced the battery. I was in the dealership for about 3 1/2 hours. I did not have a scheduled appointment exc I had an aux. battery go bad and they replaced the battery. I was in the dealership for about 3 1/2 hours. I did not have a scheduled appointment except to be there before 7:00am. More

Customer service was good. I had considerable wait time but considering the times we're in, got me in and out in an hour and half. Good service and professional!! but considering the times we're in, got me in and out in an hour and half. Good service and professional!! More

From my first phone call to the very moment I picked up From my first phone call to the very moment I picked up my vehicle the service dept staff were exceptional. I felt like they actually cared. From my first phone call to the very moment I picked up my vehicle the service dept staff were exceptional. I felt like they actually cared. More

Stephanie was absolutely wonderful! She worked with me to secure all the details needed with the warranty company for the engine replacement. Her customer service was second to none. to secure all the details needed with the warranty company for the engine replacement. Her customer service was second to none. More

Repaired problem and received vehicle back the same day Employees are polite, helpful and communication was great and they diagnosed the problem and I got my vehicle back same day. My advisor Chris was very Employees are polite, helpful and communication was great and they diagnosed the problem and I got my vehicle back same day. My advisor Chris was very helpful and stayed in contact all day & I really appreciated that More

Kedran was AMAZING he changed the way I feel about dealerships. Females always get messed over when we need our cars fixed, Kedran didn’t make me feel that way, he explained everything and I wasn’t co dealerships. Females always get messed over when we need our cars fixed, Kedran didn’t make me feel that way, he explained everything and I wasn’t confused at the end. More

Great customer service Attention to customer and explanation of services provided were the best since coming to Don Jackson Chrysler Dodge Jeep Ram for servicing my vehicle Attention to customer and explanation of services provided were the best since coming to Don Jackson Chrysler Dodge Jeep Ram for servicing my vehicle over 5 years ago. More

Mr. Terrell Dowdell was attentive and ready to assist me with my questions regarding my truck. His advice was helpful and allowed me to make an informed decision. I was appreciative of his expertise and I with my questions regarding my truck. His advice was helpful and allowed me to make an informed decision. I was appreciative of his expertise and I will request his professional customer service as a if I return to Don Jackson's service department. More

Check engine and ETC light are lite on the dashboard. My check engine light and ETC lights are lite. I contacted Dodge and was very well pleased with my service from Chris and the actual mechanic performi My check engine light and ETC lights are lite. I contacted Dodge and was very well pleased with my service from Chris and the actual mechanic performing my work. My 2009 Dodge Ram is my only means of transportation, subsequently, I needed to arrange transportation to and from work and errands. I was very happy with the communication from Chris and the manner of work the mechanic performed. More

Kendric was such a great help like always! I got My car in a timely manner and everything worked out just fine. Good job! T in a timely manner and everything worked out just fine. Good job! T More