
Don Johnson Motors - Rice Lake
Rice Lake, WI
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I live in the Twin Cities and did all of the communication about buying a new car by email with Eric Bauman. He was great at immediately responding to questions and requests for information. H communication about buying a new car by email with Eric Bauman. He was great at immediately responding to questions and requests for information. He personally called me, when it was necessary, and he put a lot of great effort into explaining my options, procuring a car that met my requirements and just treating me great. Then when I went to pick up the car, I was shown how to operate it by Jake Ritchie .... that was easily the most thorough explanation and training for a new car that I have ever gotten. He was obviously an expert on the myriad of technologies on the Traverse, and he was great at ensuring I understood what he was talking about. He absolutely didn't miss a thing that I needed to know about the car .... and at the end he made sure that I knew I could call him at any time if any questions came up. Don Johnson personally got involved while all of this was going on and made sure that everything went smoothly .... it was great talking to him and sharing coffee while my new car was getting its Xzilon application. What will strike you the most when dealing with these people at Don Johnson Motors is that they aren't just giving you customer "act" ...they are genuinely concerned about making sure you are treated right and are sincere about making you a happy customer ..... and that is why I always go to them for a new car. More
We had been looking for a mini-van for quite some time. Every dealer we looked at was an aweful experience until Don Johnson. Shawn was awesome! Since we live 2 hours away from their Rice Lake Store Shaw Every dealer we looked at was an aweful experience until Don Johnson. Shawn was awesome! Since we live 2 hours away from their Rice Lake Store Shawn described the van in detail to us over the phone. We were looking at used and expected to see some wear and tear. Shawn didn't hide anything. He was honest and upfront about the condition of the vehicle. I would highly recommend Shawn Hilbert and Don Johnson. More
Don Johnson Motors is an exceptional dealership. They are very helpful and trustworthy. As a single mom I was very nervous about making such a large purchase and they understood and explained everything are very helpful and trustworthy. As a single mom I was very nervous about making such a large purchase and they understood and explained everything clearly. I will recommend Don Johnson Motors to everyone. More
Had a wonderful experience. We have been looking for a long time for just the right used car, Don Johnson happened to it, but we have walked away from others. It was the way we were treated and the exce long time for just the right used car, Don Johnson happened to it, but we have walked away from others. It was the way we were treated and the excellent service we received that made the decision to buy easy. They staff worked with us on price and I think made it a win/win situation for both of us. I would recommend them to family and friends. More
We went with the thought of "looking". Mark Grill greeted us in the parking lot and inquiried "what we were looking for". We looked at the Buick Enclave 2010 - drove it and was sold on it. Er Grill greeted us in the parking lot and inquiried "what we were looking for". We looked at the Buick Enclave 2010 - drove it and was sold on it. Eric was very helpful with the "trade in" evaluation. Cindy covered everything in great detail and preparation of all of the forms. The whole experience was memorable and the people we came in contact with were super. Even another customer that was waiting. We would recommend this dealership to anyone. More
we are so happy with our 2011 equniox!! it is doing very good so far for economy, comfort and all around fun to drive. our sales person, ron neitge was absoutely wonderful to do business with. he allowed us good so far for economy, comfort and all around fun to drive. our sales person, ron neitge was absoutely wonderful to do business with. he allowed us to discuss and make decisions in our time frame under no pressure. the way he handeled the overall sale made our decision to buy quite easy. unlike our last sale experiance when we bought our 2007 yukon everybody except the janitor was pushing us to buy and hurry up and decide NOW!!! cindy was so very pleasent and informative with us. she made sure we understood everything during the sale process. debbie in your service department is your service department. she took our equinox and did what needed to be done in a very timely manner. she treated our equniox like it was her own. she made sure we knew exactly what was done and she made sure it was done right. i look forward to doing business with your service department in the future because i know they, debbie, will help us to keep our equniox in top preformance condition More
The people were friendly and courteous. It was a pleasure to deal with them all. The service was great and they seem to be a fun group of people. They were very willing to try to make a deal happen that wou to deal with them all. The service was great and they seem to be a fun group of people. They were very willing to try to make a deal happen that would work for both of us. The salesman was very helpful in making sure I knew everything about operating the vehicle. More
I was looking for a new Silverado and went to Don Johnson's because they had the best selection. Beyond that, the entire staff was incredibly friendly and helpful. And to top it off, Don Johnson Moto Johnson's because they had the best selection. Beyond that, the entire staff was incredibly friendly and helpful. And to top it off, Don Johnson Motors price was over $1,000 less than what I was quoted in Barron and Bloomer. I will definitely be back for my service and next vehicle purchase. Thank you! More
I gave Don Johnson Motors the highest rating one could receive, because Don Johnson deserves the best rating one could receive. Shawn Hilbert was a very good salesman; he wasn't too "pushy" as one would receive, because Don Johnson deserves the best rating one could receive. Shawn Hilbert was a very good salesman; he wasn't too "pushy" as one would often find when they're in the market in purchasing a new car. I feel that Shawn and Cindy did everything they could to find me an affordable vehicle that met my requirements. Truly, Shawn and Cindy are an invaluable asset to the Don Johnson Team. Don Johnson can assure that I'll be a returning customer in the future. Also, my new Impala is a great vehicle. More
My husband and I stopped by the dealership just to browse. We knew we would be buying a new car fairly soon and had several in mind. Todd Anderson was great as he went through each car we had been i browse. We knew we would be buying a new car fairly soon and had several in mind. Todd Anderson was great as he went through each car we had been interested in. Once sitting in all of them we test drove the two that we liked the best. He never made us feel like we were rushed and he wasn't pushy. Would recommend Todd and Don Johnsons to anyone looking for a new car. More