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Don Vance Chrysler Dodge Jeep Ram

Marshfield, MO

Overview
Reviews
Vehicles
4.5
185 Reviews
Don Vance Auto Group is 3rd generation locally owned and operated. At the helm of Don Vance Ford and expanding to include Don Vance Chrysler Dodge Jeep Ram, our legacy is woven with the spirit of service, expertise, and a passion for delivering excellence. It all started with Big Don, a retired U.S. Air Force veteran who started into the world of car sales in 1978, planting the roots of the original Don Vance Ford in Versailles, Missouri. Through dedication and learning the ropes, Big Don laid the foundation of our commitment to quality and customer trust. His son, Don Vance Jr., stood alongside him, absorbing and modernizing the business for 11 years before co-founding Don Vance Ford in Marshfield in 1992. Since then, Dons wife Vickey and their 3 kids- Donald, Andrea, and Savanna have joined the business. Though the car industry is ever changing our goal has always been the same: showcase America’s best vehicles, fairly priced, and forge relationships based on unwavering trust and love for what we do. Our accolades, from being one of Ford’s top dealerships for Super-Duty Trucks to receiving the prestigious President’s Award over the years, reflect our commitment to excellence. But our dedication goes beyond sales—our foray into Don Vance Chrysler Dodge Jeep Ram expanded our horizons, enabling us to redefine exceptional customer experiences. Awards like the FCA Customer First For Excellence Award, bestowed upon us consecutive years, validate our relentless pursuit of providing unparalleled service, as judged by esteemed organizations like J.D. Power & Associates. At the heart of our business beats a commitment to service, extending from our customers to the communities we proudly serve. Our state-of-the-art facilities and a team of Certified Technicians, Advisors, and Support Staff ensure that whether it’s a routine oil change or extensive engine repairs, your vehicle needs are handled with expertise and care. Here at Don Vance, we’re more than a dealership; we’re a family, treating employees, vendors, and customers alike with the warmth and care that family deserves. Experience a car-buying journey redefined at Don Vance, where upfront pricing meets downhome service. Our commitment is simple: offer our very best price, harnessing our buying power and discounts, ensuring transparency from the start. Whether you’re purchasing your next vehicle from us or allowing us to find your perfect match, expect not just a great deal on a quality vehicle, but an experience you’ll delight in sharing with friends. At Don Vance, it’s not just about selling cars; it’s about fostering relationships that stand the test of time
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14897 State Hwy 38

Marshfield, MO

65706

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Showing 185 reviews

September 15, 2025

Steve and Rooster were fantastic. We were done with everything in just over an hour. Honest and friendly guys. More

by kelly.cupp
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve And Rooster
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Sep 15, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 14, 2025

They were very friendly, they were quick and efficient. The waiting room wad pleasant too. More

by billcahow
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Sep 14, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Vance Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

September 14, 2025

It was a good experience though I don’t know why you want a 15 word count. More

by nrdgh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Sep 14, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Vance Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

September 14, 2025

The dealership staff is always friendly and the facility inside and outside is always in a precedent condition More

by mm39fun
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
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Sep 14, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Don Vance Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

September 14, 2025

The salesman was very attentive and helpful. Overall experience was outstanding and I will refer others to this dealership. More

by bobmorelandrealtor
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Thomas Carlisle
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Sep 14, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for choosing Don Vance Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 14, 2025

Tire rotation and oil change. Stopped by and got an appointment later for same day. Have only had tire rotations and oil changes performed here. In and out in reasonable time More

by johnjohnston007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duell
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Sep 15, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 13, 2025

Vance made my transaction smooth quick and easy. They are a pleasure to deal with. I would happily recommend them to my friends and family. More

by timandsheriburns
Recommend Dealer
Yes
Employees Worked With
Thomas Carlisle
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Sep 14, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Don Vance Chrysler Dodge Jeep Ram are glad to have you as a customer.

September 13, 2025

Always a great experience! Very kind staff and quick service. I am a repeat customer. More

by deanna3088
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayce
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Sep 13, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 12, 2025

Great customer service. Answered all questions that we asked them. Mike Burton was courteous and professional. More

by jim.sanguins
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Burton, Rooster Tinley
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Sep 12, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review, Jim. Our customers are our top priority and your feedback is greatly appreciated! All of us at Don Vance Chrysler Dodge Jeep Ram are glad to have you as a customer.

September 11, 2025

Great people to work with . Would highly recommend Steve to family and friends Excellent service More

by SAUMAN
Recommend Dealer
Yes
Employees Worked With
STEVE NIX
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Sep 11, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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