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Don Vance Chrysler Dodge Jeep Ram

Marshfield, MO

Overview
Reviews
Vehicles
4.4
207 Reviews
Don Vance Auto Group is 3rd generation locally owned and operated. At the helm of Don Vance Ford and expanding to include Don Vance Chrysler Dodge Jeep Ram, our legacy is woven with the spirit of service, expertise, and a passion for delivering excellence. It all started with Big Don, a retired U.S. Air Force veteran who started into the world of car sales in 1978, planting the roots of the original Don Vance Ford in Versailles, Missouri. Through dedication and learning the ropes, Big Don laid the foundation of our commitment to quality and customer trust. His son, Don Vance Jr., stood alongside him, absorbing and modernizing the business for 11 years before co-founding Don Vance Ford in Marshfield in 1992. Since then, Dons wife Vickey and their 3 kids- Donald, Andrea, and Savanna have joined the business. Though the car industry is ever changing our goal has always been the same: showcase America’s best vehicles, fairly priced, and forge relationships based on unwavering trust and love for what we do. Our accolades, from being one of Ford’s top dealerships for Super-Duty Trucks to receiving the prestigious President’s Award over the years, reflect our commitment to excellence. But our dedication goes beyond sales—our foray into Don Vance Chrysler Dodge Jeep Ram expanded our horizons, enabling us to redefine exceptional customer experiences. Awards like the FCA Customer First For Excellence Award, bestowed upon us consecutive years, validate our relentless pursuit of providing unparalleled service, as judged by esteemed organizations like J.D. Power & Associates. At the heart of our business beats a commitment to service, extending from our customers to the communities we proudly serve. Our state-of-the-art facilities and a team of Certified Technicians, Advisors, and Support Staff ensure that whether it’s a routine oil change or extensive engine repairs, your vehicle needs are handled with expertise and care. Here at Don Vance, we’re more than a dealership; we’re a family, treating employees, vendors, and customers alike with the warmth and care that family deserves. Experience a car-buying journey redefined at Don Vance, where upfront pricing meets downhome service. Our commitment is simple: offer our very best price, harnessing our buying power and discounts, ensuring transparency from the start. Whether you’re purchasing your next vehicle from us or allowing us to find your perfect match, expect not just a great deal on a quality vehicle, but an experience you’ll delight in sharing with friends. At Don Vance, it’s not just about selling cars; it’s about fostering relationships that stand the test of time
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14897 State Hwy 38

Marshfield, MO

65706

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Showing 207 reviews

October 06, 2025

I had a wonderful experience with very friendly and professional service! I definitely would recommend Don VANCE dealership to anyone! More

by jason@417complete.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Nix
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Oct 06, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 05, 2025

Ryan was very helpful came and got my truck and brought it back after the oil change More

by 80slim1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Oct 05, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Vance Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

October 03, 2025

Checked us in quickly then went on to check the car for what we were telling them. More

by Faye.mallory9195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Oct 04, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Vance Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

October 03, 2025

They have the best customer service. Always quick, friendly, and make for a pleasant experience. More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duell Wilson
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Oct 03, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Vance Chrysler Dodge Jeep Ram.

October 03, 2025

Awsome service and parts sales is outstanding sales staffing is one of the most helpful More

by sloanbus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve mix
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Oct 03, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 03, 2025

The best service department in the region. We make a living with our Wranglers and the service department keeps us going. They do their part in helping us get the mail to rural America. More

by rosskaren89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacee
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Oct 03, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Vance Chrysler Dodge Jeep Ram!

October 02, 2025

Fast, friendly, on time. 100%. Always do a great job. Waiting room clean and a great place while vehicle is being serviced. More

by KARENK.CASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duel Wilson
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Oct 02, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 30, 2025

Great staff. Down home service, locally owned and operated. Would not got any place else for service. More

by jcallaway4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John sampley
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Sep 30, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Vance Chrysler Dodge Jeep Ram.

September 30, 2025

The dealer side is great the service department is the wrest I've ever seen More

by lynnshaffer92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
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Oct 03, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for this feedback, Lynn. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Oct 03, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for this feedback, Lynn. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 29, 2025

You had a great selection to choose from my sales person was one of the nicest people you could ever meet and even came in on his day off when I was closing the sale. No high pressure from him which I reall More

by herefishyfishy21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
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Sep 29, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Don Vance Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

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