Back

Don Vance Chrysler Dodge Jeep Ram

Marshfield, MO

4.5
206 Reviews
Don Vance Auto Group is 3rd generation locally owned and operated. At the helm of Don Vance Ford and expanding to include Don Vance Chrysler Dodge Jeep Ram, our legacy is woven with the spirit of service, expertise, and a passion for delivering excellence. It all started with Big Don, a retired U.S. Air Force veteran who started into the world of car sales in 1978, planting the roots of the original Don Vance Ford in Versailles, Missouri. Through dedication and learning the ropes, Big Don laid the foundation of our commitment to quality and customer trust. His son, Don Vance Jr., stood alongside him, absorbing and modernizing the business for 11 years before co-founding Don Vance Ford in Marshfield in 1992. Since then, Dons wife Vickey and their 3 kids- Donald, Andrea, and Savanna have joined the business. Though the car industry is ever changing our goal has always been the same: showcase America’s best vehicles, fairly priced, and forge relationships based on unwavering trust and love for what we do. Our accolades, from being one of Ford’s top dealerships for Super-Duty Trucks to receiving the prestigious President’s Award over the years, reflect our commitment to excellence. But our dedication goes beyond sales—our foray into Don Vance Chrysler Dodge Jeep Ram expanded our horizons, enabling us to redefine exceptional customer experiences. Awards like the FCA Customer First For Excellence Award, bestowed upon us consecutive years, validate our relentless pursuit of providing unparalleled service, as judged by esteemed organizations like J.D. Power & Associates. At the heart of our business beats a commitment to service, extending from our customers to the communities we proudly serve. Our state-of-the-art facilities and a team of Certified Technicians, Advisors, and Support Staff ensure that whether it’s a routine oil change or extensive engine repairs, your vehicle needs are handled with expertise and care. Here at Don Vance, we’re more than a dealership; we’re a family, treating employees, vendors, and customers alike with the warmth and care that family deserves. Experience a car-buying journey redefined at Don Vance, where upfront pricing meets downhome service. Our commitment is simple: offer our very best price, harnessing our buying power and discounts, ensuring transparency from the start. Whether you’re purchasing your next vehicle from us or allowing us to find your perfect match, expect not just a great deal on a quality vehicle, but an experience you’ll delight in sharing with friends. At Don Vance, it’s not just about selling cars; it’s about fostering relationships that stand the test of time
Contact Dealership

14897 State Hwy 38

Marshfield, MO

65706

Directions

By Type

Showing 206 reviews

September 27, 2025

Joey was very knowledgeable and helpful. He was able to help up find the best Jeep Gladiator to suit us. He was patient with us due to our travel and kept in contact as we worked with our ba More

by larendawilliams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Chambers
Sep 27, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for choosing Don Vance Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 26, 2025

I called and scheduled an appointment 3 weeks in advance. When I arrived they said I didn’t have an appointment, they argued with me and then said they would work me in. I later asked about my maintenance pl More

by amandabrown1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Sep 29, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Amanda. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 25, 2025

I had my Jeep in on September 3rd for oil change. The oil filter wasn't secured properly, and was leaking oil. I had to have the Jeep towed to Corwin Jeep. They charged me $163.79. I feel like I More

by cherylannprier
Workmanship
Recommend Dealer
No
Employees Worked With
Chris Pererson
Sep 28, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Cheryl, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 24, 2025

No high pressure sales. Very friendly and helpful salesman answered any questions I had made it a very enjoyable buying experience would buy again from Don Vance Auto Group More

by Bigcat1965mo
Recommend Dealer
Yes
Employees Worked With
Mike aka little Mike
Sep 24, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

September 24, 2025

Madison was the sales person that I dealt with and she was pleasant to deal with. I was pleased with the deal that we worked out on the vehicle. They delivered the truck to me, over a 100 miles one way a More

by jljoutdoors
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Madison
Sep 24, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Don Vance Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

September 20, 2025

Everything was great! Everyone I talked with was friendly and efficient. The service was completed more quickly than I expected. Anytime I need something done. they are my More

by kentzumwalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 20, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Vance Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

September 19, 2025

Great customer service. Very friendly and helpful! Made me want to come back again & service my car there again. I felt appreciated. More

by angietrophyshop
Recommend Dealer
Yes
Employees Worked With
Ryan Davis
Sep 19, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for choosing Don Vance Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 19, 2025

They are amazing! Steve was honest and up front and answered all of my questions. I feel that I got a fair deal and it was done in a timely manner. Pricing was very More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Nix
Sep 19, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you so much for choosing Don Vance Chrysler Dodge Jeep Ram! Please let us know if we can be of any more assistance.

September 19, 2025

Went in to get a vehicle inspection, and needed to get some work done to pass the vehicle. John told me exactly what was needed, how much it would cost, and when they could do it. It all worked just like More

by GNLSAMS
Recommend Dealer
Yes
Employees Worked With
John
Sep 19, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for choosing Don Vance Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 18, 2025

Always prompt courteous service I’ve taken both of our vehicles to Don Vance CDJR for servicing. Always request Chris to do the services he’s very thorough. More

by larryrarcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 18, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Vance Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

...
16
...