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Don Vance Chrysler Dodge Jeep Ram
Marshfield, MO
117 Reviews
Don Vance Auto Group is 3rd generation locally owned and operated.
At the helm of Don Vance Ford and expanding to include Don Vance Chrysler Dodge Jeep Ram, our legacy is woven with the spirit of service, expertise, and a passion for delivering excellence. It all started with Big Don, a retired U.S. Air Force veteran who started into the world of car sales in 1978, planting the roots of the original Don Vance Ford in Versailles, Missouri. Through dedication and learning the ropes, Big Don laid the foundation of our commitment to quality and customer trust.
His son, Don Vance Jr., stood alongside him, absorbing and modernizing the business for 11 years before co-founding Don Vance Ford in Marshfield in 1992. Since then, Dons wife Vickey and their 3 kids- Donald, Andrea, and Savanna have joined the business. Though the car industry is ever changing our goal has always been the same: showcase America’s best vehicles, fairly priced, and forge relationships based on unwavering trust and love for what we do.
Our accolades, from being one of Ford’s top dealerships for Super-Duty Trucks to receiving the prestigious President’s Award over the years, reflect our commitment to excellence. But our dedication goes beyond sales—our foray into Don Vance Chrysler Dodge Jeep Ram expanded our horizons, enabling us to redefine exceptional customer experiences. Awards like the FCA Customer First For Excellence Award, bestowed upon us consecutive years, validate our relentless pursuit of providing unparalleled service, as judged by esteemed organizations like J.D. Power & Associates.
At the heart of our business beats a commitment to service, extending from our customers to the communities we proudly serve. Our state-of-the-art facilities and a team of Certified Technicians, Advisors, and Support Staff ensure that whether it’s a routine oil change or extensive engine repairs, your vehicle needs are handled with expertise and care. Here at Don Vance, we’re more than a dealership; we’re a family, treating employees, vendors, and customers alike with the warmth and care that family deserves.
Experience a car-buying journey redefined at Don Vance, where upfront pricing meets downhome service. Our commitment is simple: offer our very best price, harnessing our buying power and discounts, ensuring transparency from the start. Whether you’re purchasing your next vehicle from us or allowing us to find your perfect match, expect not just a great deal on a quality vehicle, but an experience you’ll delight in sharing with friends. At Don Vance, it’s not just about selling cars; it’s about fostering relationships that stand the test of time
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 117 reviews
November 09, 2025
Great service awesome communication friendly and courteous sale folks. Serviced my Ram 3500 dually for several years and sold me a 2025 Ram 1500. Great place to do business highly recommend. courteous sale folks. Serviced my Ram 3500 dually for several years and sold me a 2025 Ram 1500. Great place to do business highly recommend. More
by Bud Johnson
Verified CustomerEmployees Worked With
Johnathan and Jesse
November 07, 2025
As always very satisfied with the service at Don Vance Jeep. Had a very unexpected visit from a rat overnight. Interrupted our trip to visit family in St. Louis but so thankful that a call to service Satu Jeep. Had a very unexpected visit from a rat overnight. Interrupted our trip to visit family in St. Louis but so thankful that a call to service Saturday afternoon and a quick tow ( shout out to Wades Towing) arranged to get it looked at for first thing Monday. They got it checked out, fixed and got us back on the road shortly after noon. Huge thanks to everyone in the service department for being so friendly and helpful. You went above and beyond. More
by russ.andrews0
Employees Worked With
Service writer, mechanic
November 07, 2025
Excellent customer service. Jaycee always ensures a timely appointment. Technicians are experts and always do exceptional work. The work is always done right and completed when Jaycee always ensures a timely appointment. Technicians are experts and always do exceptional work. The work is always done right and completed when promised. More
by mike.peters
Employees Worked With
Jaycee
November 07, 2025
Quick and efficient. Process was good. I already knew what I wanted so there wasn't much of shopping for a vehicle. The process moved pretty smoothly. Process was good. I already knew what I wanted so there wasn't much of shopping for a vehicle. The process moved pretty smoothly. More
by kaylee.comer
Employees Worked With
Aaron Robirds
November 05, 2025
Great dealership that gives no stress and games access to great vehicles! The employees and management is first class. Highly recommend. great vehicles! The employees and management is first class. Highly recommend. More
by jkthompson57
Employees Worked With
John Tinsley, Thomas Carlisle, Sales Manager
