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Don Vance Chrysler Dodge Jeep Ram

Marshfield, MO

Overview
Reviews
Vehicles
4.5
206 Reviews
Don Vance Auto Group is 3rd generation locally owned and operated. At the helm of Don Vance Ford and expanding to include Don Vance Chrysler Dodge Jeep Ram, our legacy is woven with the spirit of service, expertise, and a passion for delivering excellence. It all started with Big Don, a retired U.S. Air Force veteran who started into the world of car sales in 1978, planting the roots of the original Don Vance Ford in Versailles, Missouri. Through dedication and learning the ropes, Big Don laid the foundation of our commitment to quality and customer trust. His son, Don Vance Jr., stood alongside him, absorbing and modernizing the business for 11 years before co-founding Don Vance Ford in Marshfield in 1992. Since then, Dons wife Vickey and their 3 kids- Donald, Andrea, and Savanna have joined the business. Though the car industry is ever changing our goal has always been the same: showcase America’s best vehicles, fairly priced, and forge relationships based on unwavering trust and love for what we do. Our accolades, from being one of Ford’s top dealerships for Super-Duty Trucks to receiving the prestigious President’s Award over the years, reflect our commitment to excellence. But our dedication goes beyond sales—our foray into Don Vance Chrysler Dodge Jeep Ram expanded our horizons, enabling us to redefine exceptional customer experiences. Awards like the FCA Customer First For Excellence Award, bestowed upon us consecutive years, validate our relentless pursuit of providing unparalleled service, as judged by esteemed organizations like J.D. Power & Associates. At the heart of our business beats a commitment to service, extending from our customers to the communities we proudly serve. Our state-of-the-art facilities and a team of Certified Technicians, Advisors, and Support Staff ensure that whether it’s a routine oil change or extensive engine repairs, your vehicle needs are handled with expertise and care. Here at Don Vance, we’re more than a dealership; we’re a family, treating employees, vendors, and customers alike with the warmth and care that family deserves. Experience a car-buying journey redefined at Don Vance, where upfront pricing meets downhome service. Our commitment is simple: offer our very best price, harnessing our buying power and discounts, ensuring transparency from the start. Whether you’re purchasing your next vehicle from us or allowing us to find your perfect match, expect not just a great deal on a quality vehicle, but an experience you’ll delight in sharing with friends. At Don Vance, it’s not just about selling cars; it’s about fostering relationships that stand the test of time
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14897 State Hwy 38

Marshfield, MO

65706

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Showing 206 reviews

January 21, 2026

It was a very pleasant experience from start to finish. Aaron, my salesman was very professional and everybody there was very polite. I would definitely recommend this dealership to everyone More

by mikeheidger1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
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Jan 21, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

January 20, 2026

They are courteous and can help with the problem and take care of the problem in a timely manner. Nothing but great service. More

by jimllewellyn46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron in service department.
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Jan 20, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Vance Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

January 20, 2026

It was a very pleasant experience. Great customer service. My oil change and tire rotation were completed in a timely manner!! More

by ladycmb79
Recommend Dealer
Yes
Employees Worked With
Dont reminds
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Jan 20, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Vance Chrysler Dodge Jeep Ram!

January 20, 2026

Did not have the right mileage on the sticker on the window. It was 5000 miles for next service instead of 7500 fuel filter was not reset drove another hundred miles after service fuel filter come on th More

by Cstarkey21
Recommend Dealer
No
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Jan 21, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? We're disappointed to learn that we didn't meet your expectations, and will use this review for training to make sure the same thing doesn't continue to happen.

January 20, 2026

I dropped off my tire and they had it fixed and ready for me to pick up after work. The unloaded and loaded the tire for me. More

by sherrydavis1988
Recommend Dealer
Yes
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Jan 21, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Vance Chrysler Dodge Jeep Ram!

January 19, 2026

Work was quickly done. Was kept updated on status of repairs. Happy with everything overall. More

by BINOYETI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sampley
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Jan 19, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for choosing Don Vance Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 18, 2026

This dealership was so easy to work with. They made car buying an easy experience. More

by Campingchick25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas
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Jan 18, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 17, 2026

I was out of town and it was so easy to work with them Awesome More

by tlharris222.th
Recommend Dealer
Yes
Employees Worked With
Well
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Jan 17, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Don Vance Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

January 16, 2026

The service dept. had trouble getting a flat tire repaired on my Jeep. From what I was told, the technician couldn't get the patch to stick to the inside of the tire. More

by verploegs
Recommend Dealer
Yes
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Jan 18, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for choosing Don Vance Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We apologize for the wait but hope to see you again!

January 16, 2026

Quick and painless oil change Couldn't ask for any better service from duell That's all I have to say More

by Ethanjernigan
Recommend Dealer
Yes
Employees Worked With
Duell
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Jan 16, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Vance Chrysler Dodge Jeep Ram.

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