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Don Vance Chrysler Dodge Jeep Ram

Marshfield, MO

Overview
Reviews
Vehicles
4.4
89 Reviews
Don Vance Auto Group is 3rd generation locally owned and operated. At the helm of Don Vance Ford and expanding to include Don Vance Chrysler Dodge Jeep Ram, our legacy is woven with the spirit of service, expertise, and a passion for delivering excellence. It all started with Big Don, a retired U.S. Air Force veteran who started into the world of car sales in 1978, planting the roots of the original Don Vance Ford in Versailles, Missouri. Through dedication and learning the ropes, Big Don laid the foundation of our commitment to quality and customer trust. His son, Don Vance Jr., stood alongside him, absorbing and modernizing the business for 11 years before co-founding Don Vance Ford in Marshfield in 1992. Since then, Dons wife Vickey and their 3 kids- Donald, Andrea, and Savanna have joined the business. Though the car industry is ever changing our goal has always been the same: showcase America’s best vehicles, fairly priced, and forge relationships based on unwavering trust and love for what we do. Our accolades, from being one of Ford’s top dealerships for Super-Duty Trucks to receiving the prestigious President’s Award over the years, reflect our commitment to excellence. But our dedication goes beyond sales—our foray into Don Vance Chrysler Dodge Jeep Ram expanded our horizons, enabling us to redefine exceptional customer experiences. Awards like the FCA Customer First For Excellence Award, bestowed upon us consecutive years, validate our relentless pursuit of providing unparalleled service, as judged by esteemed organizations like J.D. Power & Associates. At the heart of our business beats a commitment to service, extending from our customers to the communities we proudly serve. Our state-of-the-art facilities and a team of Certified Technicians, Advisors, and Support Staff ensure that whether it’s a routine oil change or extensive engine repairs, your vehicle needs are handled with expertise and care. Here at Don Vance, we’re more than a dealership; we’re a family, treating employees, vendors, and customers alike with the warmth and care that family deserves. Experience a car-buying journey redefined at Don Vance, where upfront pricing meets downhome service. Our commitment is simple: offer our very best price, harnessing our buying power and discounts, ensuring transparency from the start. Whether you’re purchasing your next vehicle from us or allowing us to find your perfect match, expect not just a great deal on a quality vehicle, but an experience you’ll delight in sharing with friends. At Don Vance, it’s not just about selling cars; it’s about fostering relationships that stand the test of time
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14897 State Hwy 38

Marshfield, MO

65706

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Showing 89 reviews

October 17, 2025

Friendly and took care right back. I had drinks in lobby. It was my lean and well stock tech was helpful with my questions. More

by Jgastineau64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Oct 17, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Vance Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

October 16, 2025

Don Vance dealership was very helpful to get me in the vehicle I wanted. Very courteous staff More

by lawannarogers
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan and Rooster
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Oct 17, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Vance Chrysler Dodge Jeep Ram.

October 12, 2025

Down to earth and approachable employees Thomas is great! He knew what he was doing and was quick to narrow down my ask. My husband has a man crush on him now. J/k. We had a great experience picking out my n More

by natalie9hart
Recommend Dealer
Yes
Employees Worked With
Thomas
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Oct 12, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for choosing Don Vance Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 12, 2025

Very helpful and knowledgeable keeps the customer informed No that's enough No no no no no quit pestering me I told you what you need More

by Decycles
Recommend Dealer
Yes
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Oct 12, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Vance Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

October 12, 2025

Horrible service all they were worried about was making an extra dollar somewhere they wanted to make sure they let me know that my rear brake pads needed attention my truck was not there for brake work it More

by huntinkaiser
Recommend Dealer
No
Employees Worked With
Duell
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Oct 15, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 11, 2025

Lack of Communication. I had to constantly call to get updates. My truck was kept for 2 weeks for repair covered under warranty. More

by R/T_Hemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I can’t remember names.
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Oct 15, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 10, 2025

Pleasant team to work with. Worked with us and providing a good deal for both them and us. More

by wilktm
Recommend Dealer
Yes
Employees Worked With
Mike
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Oct 10, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 09, 2025

Bought a used Challenger from Thomas. When it arrived it was just las he described it. Great experience with this dealership. I’ll keep surfing their website for my next vehicle!!! Well More

by Todds R/T
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas
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Oct 09, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 09, 2025

Always helpful and friendly. Had my car serviced here since I bought it new. I always have loved that they let me bring my dogs :) More

by ameliastockdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duell
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Oct 09, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Don Vance Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

October 08, 2025

Steve Nix, & then Rooster, took great care of us! Made whole “car” buying experience fast, easy, & a good experience! Thank you guys! More

by kota0719
Recommend Dealer
Yes
Employees Worked With
Steve Nix, Rooster
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Oct 08, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Vance Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

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