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Don Vance Chrysler Dodge Jeep Ram

Marshfield, MO

Overview
Reviews
Vehicles
4.4
118 Reviews
Don Vance Auto Group is 3rd generation locally owned and operated. At the helm of Don Vance Ford and expanding to include Don Vance Chrysler Dodge Jeep Ram, our legacy is woven with the spirit of service, expertise, and a passion for delivering excellence. It all started with Big Don, a retired U.S. Air Force veteran who started into the world of car sales in 1978, planting the roots of the original Don Vance Ford in Versailles, Missouri. Through dedication and learning the ropes, Big Don laid the foundation of our commitment to quality and customer trust. His son, Don Vance Jr., stood alongside him, absorbing and modernizing the business for 11 years before co-founding Don Vance Ford in Marshfield in 1992. Since then, Dons wife Vickey and their 3 kids- Donald, Andrea, and Savanna have joined the business. Though the car industry is ever changing our goal has always been the same: showcase America’s best vehicles, fairly priced, and forge relationships based on unwavering trust and love for what we do. Our accolades, from being one of Ford’s top dealerships for Super-Duty Trucks to receiving the prestigious President’s Award over the years, reflect our commitment to excellence. But our dedication goes beyond sales—our foray into Don Vance Chrysler Dodge Jeep Ram expanded our horizons, enabling us to redefine exceptional customer experiences. Awards like the FCA Customer First For Excellence Award, bestowed upon us consecutive years, validate our relentless pursuit of providing unparalleled service, as judged by esteemed organizations like J.D. Power & Associates. At the heart of our business beats a commitment to service, extending from our customers to the communities we proudly serve. Our state-of-the-art facilities and a team of Certified Technicians, Advisors, and Support Staff ensure that whether it’s a routine oil change or extensive engine repairs, your vehicle needs are handled with expertise and care. Here at Don Vance, we’re more than a dealership; we’re a family, treating employees, vendors, and customers alike with the warmth and care that family deserves. Experience a car-buying journey redefined at Don Vance, where upfront pricing meets downhome service. Our commitment is simple: offer our very best price, harnessing our buying power and discounts, ensuring transparency from the start. Whether you’re purchasing your next vehicle from us or allowing us to find your perfect match, expect not just a great deal on a quality vehicle, but an experience you’ll delight in sharing with friends. At Don Vance, it’s not just about selling cars; it’s about fostering relationships that stand the test of time
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14897 State Hwy 38

Marshfield, MO

65706

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Showing 118 reviews

November 05, 2025

Great dealership that gives no stress and games access to great vehicles! The employees and management is first class. Highly recommend. More

by jkthompson57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Tinsley, Thomas Carlisle, Sales Manager
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Nov 05, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Don Vance Chrysler Dodge Jeep Ram are glad to have you as a customer.

November 05, 2025

Bought a new car to me. Fair price, very easy process Would highly recommend this dealership More

by scrivnertrina
Recommend Dealer
Yes
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Nov 05, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you so much for choosing Don Vance Chrysler Dodge Jeep Ram! Please let us know if we can be of any more assistance.

November 04, 2025

Reliable and trustworthy - appreciate the two-way communication and flexibility in scheduling and payment arrangements - good experience all around More

by awhitva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Nov 04, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Don Vance Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

November 04, 2025

Very helpful everyone worked together to get what was needed for us to get the vehicle More

by strike1321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Light
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Nov 05, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 03, 2025

Got me in quick and fixed what was wrong that was under warranty. Thanks! Awesome! More

by joneserica1
Recommend Dealer
Yes
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Nov 04, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Don Vance Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

November 01, 2025

Gary Skelton, as always, does a fantastic job taking care of of me and making the car/truck buying process easy and stress free. Thank you Gary! More

by nicoleeclavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Skelton
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Nov 01, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 31, 2025

When it comes to have a respectable dealership with a trustworthy sales and finance team. You just have to pick Don Vance. The most reasonable price structure in SW Missouri. More

by dsk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rooster, Mark
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Oct 31, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for choosing Don Vance Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 30, 2025

Very good to work with,and the employees are very nice. No problems with scheduling. More

by plaughlin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rater
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Oct 30, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Vance Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

October 29, 2025

I had a very good experience at this dealership. Salesman Mike and Robin in finance were great to work with and very knowledgeable. I got a good deal on my trade and was able to get the Jeep that I More

by kelli8884
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Burton and Robin in finance and sales manager Jesse
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Oct 29, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thanks for your feedback on your recent visit to Don Vance Chrysler Dodge Jeep Ram. It's great to hear that we were able to assist you and that you had such a positive experience.

October 27, 2025

I am always satisfied with the service at Don Vance. Quick and efficient time there. More

by mastermonkeyfunk
Recommend Dealer
Yes
Employees Worked With
John Sampley
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Oct 27, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Don Vance Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

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