Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Don Vance Chrysler Dodge Jeep Ram

Marshfield, MO

Overview
Reviews
Vehicles
4.4
207 Reviews
Don Vance Auto Group is 3rd generation locally owned and operated. At the helm of Don Vance Ford and expanding to include Don Vance Chrysler Dodge Jeep Ram, our legacy is woven with the spirit of service, expertise, and a passion for delivering excellence. It all started with Big Don, a retired U.S. Air Force veteran who started into the world of car sales in 1978, planting the roots of the original Don Vance Ford in Versailles, Missouri. Through dedication and learning the ropes, Big Don laid the foundation of our commitment to quality and customer trust. His son, Don Vance Jr., stood alongside him, absorbing and modernizing the business for 11 years before co-founding Don Vance Ford in Marshfield in 1992. Since then, Dons wife Vickey and their 3 kids- Donald, Andrea, and Savanna have joined the business. Though the car industry is ever changing our goal has always been the same: showcase America’s best vehicles, fairly priced, and forge relationships based on unwavering trust and love for what we do. Our accolades, from being one of Ford’s top dealerships for Super-Duty Trucks to receiving the prestigious President’s Award over the years, reflect our commitment to excellence. But our dedication goes beyond sales—our foray into Don Vance Chrysler Dodge Jeep Ram expanded our horizons, enabling us to redefine exceptional customer experiences. Awards like the FCA Customer First For Excellence Award, bestowed upon us consecutive years, validate our relentless pursuit of providing unparalleled service, as judged by esteemed organizations like J.D. Power & Associates. At the heart of our business beats a commitment to service, extending from our customers to the communities we proudly serve. Our state-of-the-art facilities and a team of Certified Technicians, Advisors, and Support Staff ensure that whether it’s a routine oil change or extensive engine repairs, your vehicle needs are handled with expertise and care. Here at Don Vance, we’re more than a dealership; we’re a family, treating employees, vendors, and customers alike with the warmth and care that family deserves. Experience a car-buying journey redefined at Don Vance, where upfront pricing meets downhome service. Our commitment is simple: offer our very best price, harnessing our buying power and discounts, ensuring transparency from the start. Whether you’re purchasing your next vehicle from us or allowing us to find your perfect match, expect not just a great deal on a quality vehicle, but an experience you’ll delight in sharing with friends. At Don Vance, it’s not just about selling cars; it’s about fostering relationships that stand the test of time
Contact Dealership

14897 State Hwy 38

Marshfield, MO

65706

Directions

By Type

Showing 207 reviews

January 19, 2026

Work was quickly done. Was kept updated on status of repairs. Happy with everything overall. More

by BINOYETI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sampley
Report | Print
Jan 19, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for choosing Don Vance Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 18, 2026

This dealership was so easy to work with. They made car buying an easy experience. More

by Campingchick25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Jan 18, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 17, 2026

I was out of town and it was so easy to work with them Awesome More

by tlharris222.th
Recommend Dealer
Yes
Employees Worked With
Well
Report | Print
Jan 17, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Don Vance Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

January 16, 2026

The service dept. had trouble getting a flat tire repaired on my Jeep. From what I was told, the technician couldn't get the patch to stick to the inside of the tire. More

by verploegs
Recommend Dealer
Yes
Report | Print
Jan 18, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for choosing Don Vance Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We apologize for the wait but hope to see you again!

January 16, 2026

Quick and painless oil change Couldn't ask for any better service from duell That's all I have to say More

by Ethanjernigan
Recommend Dealer
Yes
Employees Worked With
Duell
Report | Print
Jan 16, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Vance Chrysler Dodge Jeep Ram.

January 14, 2026

First time buying vehicle by my selr. ..staff was very helpful. Excellent service and information. Great service. More

by mrsshort1969
Recommend Dealer
Yes
Employees Worked With
James.
Report | Print
Jan 15, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Vance Chrysler Dodge Jeep Ram.

January 14, 2026

Very approachable person listened to what I asked and delivered great sale rep Joey was excellent!! More

by Jdkelley
Recommend Dealer
Yes
Employees Worked With
Joey chambers
Report | Print
Jan 15, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 12, 2026

Excellent, quick, efficient service. Conscientious regarding future service and or maintenance needs. Immediate appointments and timely service More

by belindabaldus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duell, Jaycee
Report | Print
Jan 12, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 10, 2026

Not very friendly when I arrived. When service was done, a different person helped me and was more friendly. More

by susanscarborough1
Recommend Dealer
Yes
Report | Print
Jan 11, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, Susan, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 10, 2026

Professional and efficient The staff was courteous and I never have a problem scheduling an appointment. More

by dgm65804
Recommend Dealer
Yes
Report | Print
Jan 10, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Vance Chrysler Dodge Jeep Ram.

1
2
3
4
...
21