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Don Vance Chrysler Dodge Jeep Ram

Marshfield, MO

Overview
Reviews
Vehicles
4.4
90 Reviews
Don Vance Auto Group is 3rd generation locally owned and operated. At the helm of Don Vance Ford and expanding to include Don Vance Chrysler Dodge Jeep Ram, our legacy is woven with the spirit of service, expertise, and a passion for delivering excellence. It all started with Big Don, a retired U.S. Air Force veteran who started into the world of car sales in 1978, planting the roots of the original Don Vance Ford in Versailles, Missouri. Through dedication and learning the ropes, Big Don laid the foundation of our commitment to quality and customer trust. His son, Don Vance Jr., stood alongside him, absorbing and modernizing the business for 11 years before co-founding Don Vance Ford in Marshfield in 1992. Since then, Dons wife Vickey and their 3 kids- Donald, Andrea, and Savanna have joined the business. Though the car industry is ever changing our goal has always been the same: showcase America’s best vehicles, fairly priced, and forge relationships based on unwavering trust and love for what we do. Our accolades, from being one of Ford’s top dealerships for Super-Duty Trucks to receiving the prestigious President’s Award over the years, reflect our commitment to excellence. But our dedication goes beyond sales—our foray into Don Vance Chrysler Dodge Jeep Ram expanded our horizons, enabling us to redefine exceptional customer experiences. Awards like the FCA Customer First For Excellence Award, bestowed upon us consecutive years, validate our relentless pursuit of providing unparalleled service, as judged by esteemed organizations like J.D. Power & Associates. At the heart of our business beats a commitment to service, extending from our customers to the communities we proudly serve. Our state-of-the-art facilities and a team of Certified Technicians, Advisors, and Support Staff ensure that whether it’s a routine oil change or extensive engine repairs, your vehicle needs are handled with expertise and care. Here at Don Vance, we’re more than a dealership; we’re a family, treating employees, vendors, and customers alike with the warmth and care that family deserves. Experience a car-buying journey redefined at Don Vance, where upfront pricing meets downhome service. Our commitment is simple: offer our very best price, harnessing our buying power and discounts, ensuring transparency from the start. Whether you’re purchasing your next vehicle from us or allowing us to find your perfect match, expect not just a great deal on a quality vehicle, but an experience you’ll delight in sharing with friends. At Don Vance, it’s not just about selling cars; it’s about fostering relationships that stand the test of time
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14897 State Hwy 38

Marshfield, MO

65706

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Showing 90 reviews

September 01, 2025

everyone was honest, helpful, professional and friendly. Madison was the best salesperson you could ask for More

by silver0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
madison light,the finance person was great also
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Sep 01, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you so much for choosing Don Vance Chrysler Dodge Jeep Ram! Please let us know if we can be of any more assistance.

August 31, 2025

Our sales person was very good and we were able to get a competitive trade in plus net price on new vehicle. More

by Bromertd
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Steve
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Aug 31, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Don Vance Chrysler Dodge Jeep Ram!

August 31, 2025

Fantastic place to do business! ! I would go to any other dealership in the area More

by beckettmotors
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Kaycee
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Aug 31, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Here at Don Vance Chrysler Dodge Jeep Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 30, 2025

The service is just outstanding and John is a great representative for the Don Vance dealership. More

by hfbrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John at the service desk.
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Aug 30, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 30, 2025

Amazing experience! Would definitely recommend to everyone! Our sales associate was the best! Had a wonderful experience! More

by Leapoole75
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Joey
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Aug 30, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 29, 2025

We have been coming there for service on our ram for years. It has changed. More

by spoiledpoms_3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Idk
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Aug 29, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Vance Chrysler Dodge Jeep Ram.

August 29, 2025

John is a great employee and always does a great job and it’s on time. More

by astep18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sampley
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Aug 29, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Vance Chrysler Dodge Jeep Ram!

August 29, 2025

Great service and great service advisors, they listened to what I needed done, found a problem and explained the issue before it got worse. Thanks More

by Jtinsley11
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Duel
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Aug 29, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Don Vance Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

August 29, 2025

They appear to listen and be very through about customer service. Easy to get an appointment almost amytime. More

by shellknober
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike (sales) and service/parts guys.
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Aug 29, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for choosing Don Vance Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 29, 2025

Friendly, knowledgeable. Don’t treat you like you are you don’t know what you want or are talking about. Nice More

by michell2713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
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Aug 29, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Vance Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

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