Don Wood Ford Lincoln

My car was scratched on the passenger side and my driver side rear bumper was popped out of my Explorer after service and they offered me an oil change. I’m so thankful you damaged my vehicle but offer a fr side rear bumper was popped out of my Explorer after service and they offered me an oil change. I’m so thankful you damaged my vehicle but offer a free oil change. More

Where above and beyond to help me. Found out another dealership was supposed to have fixed the problem and did not. Got me in right away. Found out another dealership was supposed to have fixed the problem and did not. Got me in right away. More

As always the service department take my Aviator on time (no waiting) and the car is ready on time! I recommend Don Wood service department..Bradley & Larry make it pretty easy! (no waiting) and the car is ready on time! I recommend Don Wood service department..Bradley & Larry make it pretty easy! More

Our dad had a wonderful experience with this dealership. Edward Hornsby treated us with respect and knowledge along with speedy service. He is quite charming and made our purchase great! Thank you. Edward Hornsby treated us with respect and knowledge along with speedy service. He is quite charming and made our purchase great! Thank you. More

Noah from Donwood Ford met us where we are and gave us the best deal on a vehicle that suited our special needs. They were kind and made the experience like talking and getting to know new family. They re the best deal on a vehicle that suited our special needs. They were kind and made the experience like talking and getting to know new family. They really took the.time to get to know us, share laughs and it was an experience I will never forget. I highly recommend Donwood Ford. More

Very pleased with the customer service and sales. Emilie was new but very helpful fun in finding my new ride. I will also be bringing my wife back. I WOULD RECOMMEND ANYONE TO DON WOOD. Emilie was new but very helpful fun in finding my new ride. I will also be bringing my wife back. I WOULD RECOMMEND ANYONE TO DON WOOD. More

Tanner, Noah, Zack, and all of their team are awesome as always to work with. always to work with. More

Salesman was ok but sold me a jeep with one set of keys and while wanting my extra keys but I’m refusing to do until they give me another set. Sun visor on driver side was broken which I repaired aftermark and while wanting my extra keys but I’m refusing to do until they give me another set. Sun visor on driver side was broken which I repaired aftermarket sub box didn’t work which I repaired and the aftermarket bumpers both front a rear has lights in them that aren’t even wired. What makes it worse is leaving multiple messages and not getting a response at all. It was the worse experience I’ve had at a dealership. More

Larry is always wonderful to work with. The service is always great!! easy delivery as well The service is always great!! easy delivery as well More

DO NOT BUY A CAR FROM THIS DEALER! CON ARTISTS SCAMMERS TERRIBLE PEOPLE!!!!! On the date of June 8th, 2025 I purchased a 2006 Subaru Forester. I took out a loan for 4000 dollars and ga CON ARTISTS SCAMMERS TERRIBLE PEOPLE!!!!! On the date of June 8th, 2025 I purchased a 2006 Subaru Forester. I took out a loan for 4000 dollars and gave them my 2012 Volkswagen CC in exchange for the vehicle. On the site of the transaction I inspected the vehicle and was left assured that the vehicle was reliable to purchase and felt in safe hands. The experience of purchasing the vehicle itself was long and difficult, conversing with a salesman which did not employ nor emphasize customer satisfaction. Very unexperienced. After only a week of driving I went back to have the dealer top off my coolant after discovering that they had not yet filled it after their initial inspection which raised some alarms in my head. That same day I was driving and the vehicle began to overheat rapidly. I opened the hood and discovered that the coolant cap was missing. My first thought was that the mechanics forgot to reinstall the cap themselves. This led me to buying a new cap at AutoZone. I believed that the overheating was caused by the radiator cap missing and kept driving as normal. Suddenly the car began to experience overheating after only 20 minutes of driving. After doing my own research and taking the car back into the dealer the issue was determined to be a blown head gasket. A very intensive repair. After calling the sales department to try and work something through with them to get my car fixed I am consistently met with no information and calls that are not returned. I am a college student and do not have the funds to pay for a repair like this. I trusted Don Wood to sell me a vehicle that would be reliable and enjoyable for my time in college. This experience has left me with nothing but stress and anxiety revolving my own survivability as im paying off a loan now and i need a vehicle in order to work. Don Wood should either pay for the repairs or give me another vehicle to make this right. ALSO, the transmission needs replaced ❤️❤️❤️❤️❤️ these people have no idea what they are doing More